Dutchess Chrysler Jeep Dodge RAM Mitsubishi Kia
Poughkeepsie, NY
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29 Reviews of Dutchess Chrysler Jeep Dodge RAM Mitsubishi Kia
Highly reccomend!! Monica helped my parents get their new Grand Cherokee a few months ago and we had such a great experience that I came back to buy my Grand Cherokee fr Monica helped my parents get their new Grand Cherokee a few months ago and we had such a great experience that I came back to buy my Grand Cherokee from her too. It was a pleasure working with Monica and Phil, they made us feel like family. I highly reccomend purchasing a car from them, they truly go the extra mile for you and your family! Thank you for making our car buying experience wonderful, I look forward to working with you in the future. More
Outstanding experience from the first encounter! From the moment I brought my old car to the service department for an evaluation my stress started to diminish! When I decided to get another vehicle From the moment I brought my old car to the service department for an evaluation my stress started to diminish! When I decided to get another vehicle I was offered options that were good for me and tons of personal attention. They were fast, honest, and had me in a new car in less than a week! This dealership treats you like family, gives you a great deal without having to fight for it, friendly service and no stress! They are true professionals that know their business well! Thank you!!! More
Pleasant My sales rep was Monica. Very pleasant, accommodating, knowledgeable, She made the purchase of this vehicle very easy. She had so much patience wit My sales rep was Monica. Very pleasant, accommodating, knowledgeable, She made the purchase of this vehicle very easy. She had so much patience with all my questions and concerns. More
Overall good experience-Noel is the one to see! Thank you Noel, Pete, and John. I love my Compass! Thank you Noel for being there every step of the way to ensure Eberything was taken care of!! Tha Thank you Noel, Pete, and John. I love my Compass! Thank you Noel for being there every step of the way to ensure Eberything was taken care of!! Thank you Pete and the rest of the service team for your diligence in finding the solution to the issues I was having with the car. And thank you John for finding me a great deal! More
Return Customer Great, easy experience. No games, the prices are fair and they work with you. Second time we came over 100 miles to deal with Monica. Highly recom Great, easy experience. No games, the prices are fair and they work with you. Second time we came over 100 miles to deal with Monica. Highly recommend her. More
Great service! Monica was amazing. So attentive and accommodating. Everything was turned round in 24 hours. Whole dealership is very friendly and welcoming. So happy Monica was amazing. So attentive and accommodating. Everything was turned round in 24 hours. Whole dealership is very friendly and welcoming. So happy. Will def be back. More
Lied to and had license and keys held for over an hour. We entered the dealership to ask the price of a used car on the lot. For some reason most cars no longer have prices on them. The dealership was busy We entered the dealership to ask the price of a used car on the lot. For some reason most cars no longer have prices on them. The dealership was busy, we waited patiently for something that should have been on the car in the first place. Eventually a saleman asked what we wanted, we asked the price and were told about $36 but there was a special that day and between 3 and 4 thousand off. The salesman's accent was very thick but we both heard the same thing. We were then offered a test drive and a estimate of trade in on our current vehicle. Our keys and my license were taken and we were put in the car for a test drive. All fine to this point. We returned to the dealership and were put at a desk where we waited and waited. We couldn't leave because we didn't have a license or keys. The salesman was closing another sale, more power to him, that's his livelihood. Eventually we were shifted to another desk and the salesman left us sitting again. After a long wait, we mentioned that we had an appointment and needed to leave fairly soon. We were put off again and I got up and searched for my license and keys. Seeing my keys, I asked the guy who was holding them for my license so we could leave. I was told that I had already been given my license. It took far too long for the saleman who had my license all along to produce it from his pocket. No apology for that. He then miraculously held us up to give us the price, 38k down to 37 as a deal. We of course left. I have had a couple of adequate experiences with the dealership and by couple that is 2. One was inspecting work done by another shop and the other was getting keys made. Anything past that, don't bother. My wife being nice, told the salesman on the way out not to call me but he could call her with a trade-in price and the price of a similar vehicle. They were never to call me. I just received my second call and fully expect another next week. In past experience, I was charged over $300 to change a fuel filter (no estimate, no used part) and over $200 to reprogram the computer under a recall. I was also given the wrong part by the part department after explaining that there were two parts with the same number and they were not interchangeable. Something the parts department should have known themselves. More
Beyond Excellent!!!!! My experience with Dutchess Kia was a dream! Our salesman, Rami Rouchdy, was extremely kind, helpful, and accommodating.. He even helped me out on My experience with Dutchess Kia was a dream! Our salesman, Rami Rouchdy, was extremely kind, helpful, and accommodating.. He even helped me out on his day off! We couldn't be happier with Dutchess Kia, Rami, or our new Forte!!!!!!!! More
5 Star Experience My Experience at Dutchess Chrysler Dodge Jeep Ram was a five star experience from start to finish. My sales rep Freeman Marshall went above and beyon My Experience at Dutchess Chrysler Dodge Jeep Ram was a five star experience from start to finish. My sales rep Freeman Marshall went above and beyond the call of Duty to get me exactly what I wanted at the price that I had to have. Freeman's product knowledge was amazing he was able to show me hoe all the devices in the vehicle worked. Freeman is a true professional. The Business Manager Kevin Raymond was also professional and explained the process of the lease and the protection plan. These two guys made the car buying experience at Dutchess five stars. Kyle O'Neil More
Great experience Freeman and Phil were fabulous. Worked with me. Returned my calls. Had answers to all my questions. Would without question get my next Jeep there. Freeman and Phil were fabulous. Worked with me. Returned my calls. Had answers to all my questions. Would without question get my next Jeep there. More