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Dutch Miller Nissan

Bristol, TN

4.7
401 Reviews

235 Century Blvd

Bristol, TN

37620

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Showing 401 reviews

October 16, 2014

Awesome Experience! Everyone at Bill Gatton Mazda was so friendly and helpful. Nick was not only great to work with when I purchased my car, but he has continued to prov More

by hilary128
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Ratliff, Terry Meredith, Nick Rowe
October 16, 2014

Easy purchase! Nick made the buying experience very easy. He is great to work with and I feel he was very honest. All the staff were very helpful. More

by hilary128
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Ratliff, Terry Meredith, Nick Rowe
October 16, 2014

Great place to shop! I did my research on the internet and planned out my visit with Nick before I arrived. By the time I got there, all I had to do was test drive the ca More

by jrwhited
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Brady, Ransom Griffey, Nick Rowe
October 11, 2014

Overpriced won't negotiate. I went to buy a used 2014 honda civic si sedan. The car had 7000 miles on it and had been lowered. They was asking the sticker price of a brand new on More

by cwilhelm1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chad Damron
Oct 11, 2014 -

Dutch Miller Nissan responded

Mr, Wilhelm, Thank you for taking the time to review Bill Gatton Nissan. It is important that we hear all the positive and negative feedback our customers have. This is the only way we can better serve our customers. I would first like to apologize we were not able to make a deal on the Honda you were interested in. I did however notice in your review that you said you made a offer $1,000 less then what we were asking. If that was or is the case then I will happily agree to do so and tell you to come pick up the Civic today. Unfortunately from speaking with you on the phone your offer was $22,600 out the door. We are asking $23,800 for the Civic, so therefore you would be offering $3,300 less not $1,000. The staff here will go above and beyond to help make this work for you but we cannot sell that car for that price. I will be happy to email you a list of vehicles that will fit into your budget. Thank You Steve Brady General Manager

Oct 11, 2014 -

cwilhelm1 responded

Mr. Brady, It's not a out of my budget issue here. It's a car value issue. Do you know what the factory sticker is on this car from honda with 0 miles? It's your asking price of your car with 7000 miles and a lowering kit probably unprofessionally installed. I give offers and all you say is no... the least you can do is give me a number back. You don't want to sell the car or I would be driving it right now. Thanks, Mr. Wilhelm

October 02, 2014

Horrible method. Beware of internet prices. Found a car online that was priced 18,899. It was a pretty good deal on the car. My budget was 19,000 so we drove over an h More

by jmslrs07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Can't remember name.
October 01, 2014

Excellent Experience! We recently purchased a new Nissan Sentra at Bill Gatton Imports, and our experience was wonderful! Nick Rowe was an excellent salesman! He was very More

by CarrClan4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Brady, Sid Mitchell, Terry Meredith, Nick Rowe
September 29, 2014

Great experience Recently purchased new Mazda. Excellent customer service through entire buying experience. Greeted by knowledgable salesman Nick Rowe upon arrival. Gr More

by Gw2013
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Ratliff, Terry Meredith, Nick Rowe
September 29, 2014

Excellent car buying experience! My wife and I were looking to trade in her old PT Cruiser within the next couple months. We decided to take the weekend to go test drive a couple vehi More

by njnett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Ratliff, Ransom Griffey, Nick Rowe
September 28, 2014

Outstanding Service! I have worked with Nick Rowe in the past and recently decided again to purchase another vehicle for my household. I called Nick on the phone driving d More

by bkpruitt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Ratliff, Terry Meredith, Nick Rowe
September 28, 2014

Exceptional Service! Nick Rowe is excellent! Great guy and great to work with. Makes my three purchases from him very enjoyable! Couldn't be more pleased with the whole ex More

by bkpruitt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Ratliff, Terry Meredith, Nick Rowe