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Dutch Miller Nissan
Bristol, TN
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Great experience We had a very good experience! Lisa was very nice and helpful. Would most definitely do business with this dealership again! The guy in financing was We had a very good experience! Lisa was very nice and helpful. Would most definitely do business with this dealership again! The guy in financing was great, also! More
purchase new car Doyle Rutherford was very professional on the purchase of our car,and could not been more helpful. Mr. Ratliff was also very professional, All compa Doyle Rutherford was very professional on the purchase of our car,and could not been more helpful. Mr. Ratliff was also very professional, All companies should have gentlemen like these. More
Highly Recommended From the very personable salespeople that are not your stereotypical overly assertive "used car salemen" as in most dealerships it seems most days. D From the very personable salespeople that are not your stereotypical overly assertive "used car salemen" as in most dealerships it seems most days. Doyle was very patient and gave us time to look and test the vehicles we wished to consider. Ransom was there to advise and assist us in the car buying and both made it a 5 star experience. More
Wonderful first-time dealership purchase experience! This was the first time my husband and I had gone to a real dealership to purchase a vehicle. We went in with pre-approved financing and an idea of w This was the first time my husband and I had gone to a real dealership to purchase a vehicle. We went in with pre-approved financing and an idea of what we wanted and our sales guy, Chad Damron, worked his tail off to get us an even better deal on a car that was better than what we had hoped for. Our 2015 Nissan Versa had less than 4500 miles on it when we drove it off the lot! We love this car so much and can't believe it's ours. While we were test driving it, I asked about the safety and Chad instructed my husband to drive into a vacant parking lot, gun it, then slam on the brakes, then do a doughnut. It was so funny and terrifying, but effective and we'd pretty much made up our mind about the car in that instant. Every time we've had to deal with him he makes us feel like we're the only customers he has and that's a great feeling. We would recommend Bill Gatton Nissan and any of their employees to anyone looking for a vehicle. Terry and Chad have just been stellar throughout the whole process and it was worth the hour drive to get such a great experience. More
Helpful, friendly staff! Due to my work schedule, Nicholas brought the car to me to test drive. Once I decided to purchase the Murano, Nicholas brought the paperwork to my ho Due to my work schedule, Nicholas brought the car to me to test drive. Once I decided to purchase the Murano, Nicholas brought the paperwork to my house for me sign, again accommodating my busy work schedule. He answered all the questions I had about the vehicle and was very knowledgeable about the Murano and the various safety features, most of which I had never heard of. Nicholas was polite and respectful during our meetings. Once I purchased the vehicle, Steve Brady allowed Nicholas to deliver the vehicle to my house, saving me a trip to the dealership. I cannot say enough positive things about my vehicle buying experience, My husband thinks we got a great deal on the vehicle and I received excellent service during the buying process! Betty Segal More
Great! Brian Cosby was so down to earth and told it straight. Hate buying a car but he made it a great experience. I will definitely recommend Brian to every Brian Cosby was so down to earth and told it straight. Hate buying a car but he made it a great experience. I will definitely recommend Brian to everyone I know. More
The salesman, Kendal Eaves, was very helpful and polite The salesman, Kendal Eaves, was helpful , he answered what questions I had and if he didn't have the answer, he would find out the answer. The salesman, Kendal Eaves, was helpful , he answered what questions I had and if he didn't have the answer, he would find out the answer. More
Perfect Customer Experience Simply put, Nick is the best! From the moment I met Nick, he made sure I received the best service experience possible. I am impressed with not only h Simply put, Nick is the best! From the moment I met Nick, he made sure I received the best service experience possible. I am impressed with not only his professionalism but also his knowledge of the Mazda line. He listened intently to what features I prefer my vehicle to have and made excellent suggestions to me. Nick has a sincere passion for his customers and I am extremely pleased with everything he and the Bill Gatton team have done for me. Without hesitation, I highly recommend Nick! More
Awesome experience What stood out most to me was Nick's lack of pushiness. I never felt pressured to do anything I didn't want to do. He was very helpful, knowledgeable, What stood out most to me was Nick's lack of pushiness. I never felt pressured to do anything I didn't want to do. He was very helpful, knowledgeable, and amiable. I got to the dealership a bit later than I wanted, and when I asked what time they closed his response was "We leave when the last customer has been helped". I ended up not getting everything finalized until about an hour after the official closing time of 7, but never once did Nick, or any other member of the team, seem impatient or in a hurry to get me out of the door. Overall a great experience in every way; I would highly recommend Nick and Bill Gatton Nissan. More
Great Experience Excellent dealership experience. Friendly service, easy to stay in contact with dealer. Processing was fast and straightforward. Very knowledgeable of Excellent dealership experience. Friendly service, easy to stay in contact with dealer. Processing was fast and straightforward. Very knowledgeable of the vehicle and very accommodating to schedule and requests throughout the buying process. More