Dutch Miller Nissan

Very Well Pleased !! Don Merrell and Terry Meredith was excellent to work with, Very Efficient and Personable. They made the purchase of my 2015 Toyota Tacoma Great. Don h Don Merrell and Terry Meredith was excellent to work with, Very Efficient and Personable. They made the purchase of my 2015 Toyota Tacoma Great. Don helped me get the best value for my trade. Terry as always was great to work with. Thanks DON and TERRY !!!! More

Great Experience Lisa met us at the door and we were immediately made to feel at ease. The buying process was smooth and as promised. No "extra" hidden charges or sale Lisa met us at the door and we were immediately made to feel at ease. The buying process was smooth and as promised. No "extra" hidden charges or sales gimmicks. She and Ransom were professional and attentive to our needs. The attention to details made our experience great, from a cold beverage to a full tank of gas on the way out the door. Great work guys! More

Excellent service! We just bought our third Nissan from Jon Ford and we couldn't be happier with our experience! We were greeted by Lisa Stevens upon entering the showr We just bought our third Nissan from Jon Ford and we couldn't be happier with our experience! We were greeted by Lisa Stevens upon entering the showroom. We test drove our Xterra with Brian Cosby! All three were excellent! Terry made the finance process very effortless! Great service from a great dealership! More

Great experience! Very helpful sales team, great experience, would recommend! Purchased 2013 Subaru Crosstrek. Went without the intention of buying and ended up with a Very helpful sales team, great experience, would recommend! Purchased 2013 Subaru Crosstrek. Went without the intention of buying and ended up with a great deal that I could not pass up! More

New Frontier We had an excellent experience purchasing our new frontier. Doyle was very friendly and helpful through the whole process. Terry done an excellent job We had an excellent experience purchasing our new frontier. Doyle was very friendly and helpful through the whole process. Terry done an excellent job helping us get our financing took care of. We would recommend the team at Bill Gatton to anyone. The customer service and satisfaction was excellent. More

We purchased a 2016 CX-5 My husband and I purchased a 2016 Mazda CX-5 from Nick. It was the best experience we've had in over 40 years of buying vehicles. We normally don't pu My husband and I purchased a 2016 Mazda CX-5 from Nick. It was the best experience we've had in over 40 years of buying vehicles. We normally don't purchasing a vehicle from a salesman as youthful as Nick. Simply because it becomes a pressure situation. I asked Nick to treat me the same way as he would treat his mother. Boy did he ever. He was the most knowledgeable salesman we have dealt with. He explained the difference between the packages and different models. Once we went inside he talked with us with respect and still maintained compose. I recommend Nick and Bill Gatton Mazda for anyone looking for a vehicle. Thanks Nick and Bill Gatton for a pleasurable experience. I will be recommending my daughter and her husband. They own a construction company in Gate City. Hopefully we can do business again! More

New Purchase Nick Rowe is one of the most professional and knowledgeable sales representatives I have seen in my many years of car purchases. He is very proficien Nick Rowe is one of the most professional and knowledgeable sales representatives I have seen in my many years of car purchases. He is very proficient in explaining the different vehicles available and the option packages on each vehicle. He took all the time necessary to explain the technology and how to use it on my new purchase. It was a pleasure to work with the entire staff at Bill Gatton Mazda. Nick would always return my calls with in a reasonable time and if he was unavailable Mark would pick up the line and ensure all my questions were answered. Terry in the business department finalized my deal in a timely and professional manner and had me on the road in a matter of minutes. I asked Nick not to let me sit around a dealership for hours trying to close a deal and he told me what time to be at the dealership. When I arrived my new Mazda CX-5 was clean, had a tag on it, and as soon as Nick and I walked around the vehicle we went to finish the paper work. The purchase process took me less than an hour! When I first looked at the vehicle, Nick took his time and explained everything about options to my wife and I. He was very patient with us during the test drive and stayed past normal business hours to answer our questions and ensure we were both satisfied. I highly recommend Nick and the entire sales staff at Bill Gatton Mazda. Thanks again for your superior customer service! More

best sales rep Always is a great and honest sales rep... From my first titan to this new heavy metal.titan. been very straight forward an done everything he could to Always is a great and honest sales rep... From my first titan to this new heavy metal.titan. been very straight forward an done everything he could to help. More

Oil change service to best trading car experience We arrived for an oil change for my CX-9 and my 9 year old daughter and I decided to look around. We really needed a smaller more economical car for We arrived for an oil change for my CX-9 and my 9 year old daughter and I decided to look around. We really needed a smaller more economical car for our usage. Everyone at Bill Gatton Mazda are so friendly and along came Nick Rowe. Nick Rowe saw us at the Mazda CX-5's but the 2016's were not in my budget. However, they still had a 2015 inventory and one really caught our eyes. This black CX-5 had everything we needed and some things we wanted such as a sun roof. We needed blind side monitoring, back up camera, Bluetooth technology plus more and more technology. We wanted cloth seating and the CX-5 rides so smooth. I was sold after test drive. Then Mark Ratliff worked his magic with the sales trading my CX-9 for the CX-5. We agreed right away. Off to see Terry Meredith the Finance Manager and we were on our way to riding out in our new 47 miles CX-5. We were over the moon excited. My daughter was starving because we were only going to be there for an oil change but less than 3 hours later we were riding off to her 3:00 haircut appointment and bless Terry Meredith's heart he even gave my daughter DJ his lunch, mozzarella sticks for her lunch because she was starving. I LOVED every minute of our experience trading cars with these guys. They all work well together and looked out for me the buyer and worked with me. The BEST car experience of my life. Thank you Nick Rowe, Mark Ratliff, and Terry Meredith. Bill Gatton Mazda has a great team!!!! More

Unfortunate We worked with Lisa here and had the best almost car buying experience. Unfortunately the dealership did not have the vehicle we decided on. Our sal We worked with Lisa here and had the best almost car buying experience. Unfortunately the dealership did not have the vehicle we decided on. Our sales rep was understanding, she listened to our needs instead of pushing vehicles at us. Super professional, if every car sale person was like her it would be a blessing, great person, great dealership. They will definitely get our business in the future!! Robert Worley was great as well More