Durrett Motor Company
Houston, TX
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171 Reviews of Durrett Motor Company
This is my 3rd call from Durrett Motor Company, love them! They bend over backwards to make the customers happy. It might take a while for the process but is well worth it. them! They bend over backwards to make the customers happy. It might take a while for the process but is well worth it. More
In my family we have purchased at least 6 vehicles from Durrett. When we walk onto the lot we have been greeted by friendly happy faces. The staff is professional and very helpful. Thank you Durrett for Durrett. When we walk onto the lot we have been greeted by friendly happy faces. The staff is professional and very helpful. Thank you Durrett for many years of awesome service! More
I have purchased many cars at Durrett Motor Co. The reason I keep coming back for all my car needs is the service provided by Craig and the rest of the staff is exceptional. No matter what I ask or re reason I keep coming back for all my car needs is the service provided by Craig and the rest of the staff is exceptional. No matter what I ask or require, they are happy to do it. I would (AND DO) recommend Durrett Motor Company to all my family and friends. More
I have been buying my automobiles exclusively from Durrett Motor Company for the past 15 years and have had a very good experience on each occasion. The cars I have purchased include cars for my wife Durrett Motor Company for the past 15 years and have had a very good experience on each occasion. The cars I have purchased include cars for my wife and me, and cars for my children. I have referred several of my friends to DMC over the years and I always receive positive feedback from the people I refer. I always wanted to buy used cars, but I do not know enough about cars to know whether I was being taken advantage of. At DMC, I have absolute confidence that I am being treated fairly. My son was in an auto accident recently. I called Mr. Durrett from the scene of the accident. Mr. Durrett was not only able to help me with the dealings with the wrecker company, but he was also able to help me find a replacement automobile for my son almost immediately. I absolutely will never buy an automobile from any other dealership. More
GREAT TRUCK BUYING EXPERIENCE! Durrett Motors had the truck I wanted, great price, no hassle financing, and awesome delivery! I refer all my friends to Durrett Motors! truck I wanted, great price, no hassle financing, and awesome delivery! I refer all my friends to Durrett Motors! More
I will recommend the Durret motor company because of their friendliness to customers. Their willing to help to find the best price for the customer. I will tell my family and friends of their great trea their friendliness to customers. Their willing to help to find the best price for the customer. I will tell my family and friends of their great treatment to customers and that they try to help out as much as they can so you can leave from there happy and satisfied. More
They have nothing but Junk cars on the lot. All of them They have nothing but Junk cars on the lot. All of them have problems. They want money upfront to work a deal and have deceptive financing practices. They have nothing but Junk cars on the lot. All of them have problems. They want money upfront to work a deal and have deceptive financing practices. If your not approved for the car you want they try to switch you to a piece of $hi+, ask for a lot more money, ask you to find a straw buyer to get the credit done with and generally just jack you around stalling for days when you ask for your money back when the deal won't work and you want to go somewhere else. It's a nightmare. More
ok. to start off on a positive note, the place looks great, nice clean cars, & the staff (Ryan) is very helpful up until we handed over the down payment.. so me & my girlfriend were first time buyers & great, nice clean cars, & the staff (Ryan) is very helpful up until we handed over the down payment.. so me & my girlfriend were first time buyers & we were desperate to find a car (i believed these people to be "a good family operated business" deserving of my trust & wouldnt take advantage of our desperation I WAS WRONG) so i told my gf she HAD to find a car b4 i went to work. we went in there at 11a assuming that we had enuff time to get a car b4 i had to be at work at 2p (that was my bad) but i asked Ryan about how long it would take to have everything finished & drive off, his reply was "oh.. about 30-45 min" smh we ended up both being late & she didnt have to be there til 6p. Ryan told us to go ahead and pay the dp and while they were "drawing up the paperwork" we'd find someting she like.. keep in mind i put $3000 down (which is more than enuff required for ANY car) so she found a car she liked an 05 focus w/ 74000mi. so while we were doin the paperwork for this car they put on a little show where some lady came in a whispered to him (loud enuff for me to hear) that they needed $3800 down i said xxxx NO im not putting anything else down so he says "thats ok w/ 3000 we'll be sure to put u in a car today, we have a couple cobalts for u to check out" by this time im already late for work so i had to bounce & i assumed there wasnt that much more to do & i was sure my gf could handle it by herself APPARENTLY NOT. they took this time to really xxxx her. after Ryan basically picked a car for her; an 08 cobalt w/ 85000 mi. he told her $3000 still wasnt enuff he needed $4000 and if she gave him $60 under the table he would "work something out" & if that was the case y didnt he just work something out w/ the focus?? & his definition of workin something out was letting her drive away with $3000 now and she would have to bring $500 back in 2 weeks and $500 more 2 weeks after that so we really payed $4000 down for a 08 cobalt now im not an expert but u do the math & to top it all off the car isnt even that great very mediocer at best. then when it came time to get insurance she left her purse in the car while they were "cleaning" it aka putting in the system that shuts your car off the day ur late and do u kno they would not let her get her purse to get the insurance paper so they mmade her sign up w/ their bs collateral program that $54 every 2 weeks and then the dont have their own mechanics so if u want a car YOU have to fix it.. OH YEAH ALMOST FORGOT HER CAR NOTE IS $229 EVERY TWO WEEKS which in $458 a month after we put $4060 down....... THESE PEOPLE ARE CROOKS.. PLZ SAVE YOURSELF THE STRESS AND HEADACHE DO NOT EVEN WASTE YOUR TIME. More
Please be aware that this company is writing reviews to make themselves look good. I have worked in the customer service field for many years, Durrett is very bad at it. I purchased a car from them, the sa make themselves look good. I have worked in the customer service field for many years, Durrett is very bad at it. I purchased a car from them, the same day they took the car to get an inspection and it failed. They didnt tell me that. So they must have paid somebody to pass it for them. The next year when I took my car to have an inspection, the mechanic pointed out that it had failed the previous year on the same day that I purchased it. I have been through xxxx and back with Durrett. Please do not spend your hard earned money here. If you write the better business bureau, Durrett will do whatever to get you to close the case to make their ratings look good. I promise you that you will be safe than sorry. Spare yourself the headache. More
Matthew has now sold me 4 vehicles in the past, and I will continue to purchase from him no matter what dealership he may be at. Durrett Motors has great vehicles and I bought a 2008 rav 4. The dealershi will continue to purchase from him no matter what dealership he may be at. Durrett Motors has great vehicles and I bought a 2008 rav 4. The dealership is so nice, and the staff is so friendly. I felt very much at home because its like no other dealerships you goto. even if you have the bottom of the barrel worst credit, they will help you, and help your credit score. all these people complaining about how durrett screwed them, they need to really look at how many people they have screwed to get such horrible credit, and realize durrett motors was just there to help. if the car had problems, SO WHAT FIX IT!!! every used car is gonna have problems. xxxx every new car is gonna have problems. More