Durrett Motor Company
Houston, TX
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171 Reviews of Durrett Motor Company
Good Experience I just purchased my first dealer-bought used vehicle from Durrett. While price was on the high side for all of the repairs needed ('excellent' price I just purchased my first dealer-bought used vehicle from Durrett. While price was on the high side for all of the repairs needed ('excellent' price point for 'average-ish' condition based on missed large maintenance cycles, scratches, windshield cracks, etc.) I appreciated the cleanliness and organization of the office space and the friendliness of the staff. I am currently a satisfied customer who would use Durrett again in the future. More
Why I Choose Durrett Its pretty simple, I always leave satisfied. This is my 5th vehicle from this dealership. I have no complaints. Don and Maria took great care of me. I Its pretty simple, I always leave satisfied. This is my 5th vehicle from this dealership. I have no complaints. Don and Maria took great care of me. It's more than just business at Durrett Motor's. More
Experience Absolutely perfect!!!! I honestly couldn't have had better!! I would recommend anybody to go and by a car from Frank!! I highly recommend going and se Absolutely perfect!!!! I honestly couldn't have had better!! I would recommend anybody to go and by a car from Frank!! I highly recommend going and seeing them!! Ask for Frank!!!!! More
Love it This dealership was amazing. I definitely recommend it for any first time buyers, or anyone in general. Customer service is great! They all seem to ha This dealership was amazing. I definitely recommend it for any first time buyers, or anyone in general. Customer service is great! They all seem to have such a wonderful personality. It's easy to see that they enjoy what they do. Frank Almendarez and Maria Aguilar are such great people, they helped us in every way possible to let us drive off with a great car. Most definitely going back for our second vehicle there !! :) Thank you so much Durrett for working with me and my family.! We love our Nissan Altima! More
Great Dealer I am glad to buy my very first car from Durrett Company. Lucio January did a good job for finding the car I was looking for, and I was satisfied by hi I am glad to buy my very first car from Durrett Company. Lucio January did a good job for finding the car I was looking for, and I was satisfied by his performance. The final price is kind of higher than the average in market. However, given the good condition and great mileage the car has, the deal is acceptable for me. It is a not bad experience and I would recommend durrettmotor company to those looking for a used car. More
Excellent experience. I purchased a truck from Durrett eleven years ago. After passing it on to my son, I returned to Durrett. to purchase another one. Frank was fantastic I purchased a truck from Durrett eleven years ago. After passing it on to my son, I returned to Durrett. to purchase another one. Frank was fantastic in finding me the truck I wanted. David was great in working out the deal. When it came time to sign papers, Roy had us out in about half an hour. As the title says, excellent experience. More
fast and easy David previously helped my husband and I with our first purchase last year so this year I asked for his help again. I needed a car ASAP and he was abl David previously helped my husband and I with our first purchase last year so this year I asked for his help again. I needed a car ASAP and he was able to provide it within a couple days. I am very pleased with his service. Lucio took us for the test drive and told us all about the car, very knowledgeable and friendly. Roy was able to answer all of our questions when the signing began and made it quick and easy. Thank you guys! More
Great Dealership! This was our second vehicle purchase from Durrett. We purchased our first Yukon here and came back to get our second one here. Both times we were happ This was our second vehicle purchase from Durrett. We purchased our first Yukon here and came back to get our second one here. Both times we were happy with our purchases. This time around, we were not expecting to leave with a new vehicle the same day. But our sales person Frank was very nice and accommodating to our needs and what we were looking for. The numbers worked out great and we love the vehicle we purchased. The dealership staff is very friendly and I would definitely recommend this place to anyone. We will go back in the near future for another purchase. Thanks guys! More
Not bad I was disappointed in the condition of the cars. Both cars I test drove had bald tires. This is a safety issue. Getting the tires replaced was a I was disappointed in the condition of the cars. Both cars I test drove had bald tires. This is a safety issue. Getting the tires replaced was a condition of the sale. They did replace them but with used tires. Better than what was on there but still were used. Most used car dealerships also fill up the gas tanks before the cars are driven off the lot by their new owners. The car we purchased was on empty for the test drive and was turned over to us on empty. David was not willing to negotiate at all at first. They finally negotiated a couple of hundred dollars. When given the keys for the first time, the alarm fob did not work and that is also an expense I had to incur. Of course it is important to get your car checked out before a sale by a mechanic and we failed to do this as time was not on our side, but the day we took it home we had to replace a headlight that was not working and replace fuses that were not there. So.... Definitely have a mechanic look at your vehicle prior to purchase. Frank was nice and very friendly. He was a pleasure to work with as was Maria, the general manager. The paperwork was easy to complete but they called two days after the sale to let me know that funding had not been received by the bank. They had never submitted an invoice to the bank so of course they did not get their money yet. I called my bank to inform them as soon as they opened on Monday to tell them... So they were just waiting for the invoice. Luckily that was resolved quickly but make sure you know the steps required of you in the process before leaving. I have never purchased a car from a dealership where I ever had to do anything but sign the papers and pay the down payment then drive away. I was not told to bring the invoice to the bank so if I was supposed to... I was not aware of it. All in all the experience was not bad but it could have been better. So far we are pleased with the car. More
1st time buyer i am a first time buyer and apprehensive about getting this done. it was a great experience, simple. was made to feel at ease. will be sending o i am a first time buyer and apprehensive about getting this done. it was a great experience, simple. was made to feel at ease. will be sending others this way to meet with Charles Steward More