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Durocher Auto Sales

Plattsburgh, NY

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163 Reviews

4651 State Route 9

Plattsburgh, NY

12901

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163 Reviews of Durocher Auto Sales

December 17, 2011

All I can say is that we love our jeep wrangler, period.. All I can say is that we love our jeep wrangler, period.. Theo, you were awesome, you made the whole sales experience like none we ever experienced. More

by 12 jeep
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Theo Francoeur
Dec 19, 2011 -

Durocher Auto Sales responded

Thank you for taking the time to share your experience. Your kind words are much appreciated and we'll continue to work hard to earn your business! Happy Holidays! ~ Lisa Crosby, E-Business Development Manager ~

December 14, 2011

I called the dealership to see if my needed repair was covered under the warranty. I spoke to Amy. She was very friendly and helpful. She explained my coverage to me and transfered me to an advisor to More

by plattsburghguys
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Amy, Amy Longtemps
Dec 15, 2011 -

Durocher Auto Sales responded

Thank you for your comments! We look forward to assisting you with all of your automtive needs in the future. Happy Holidays! ~ Lisa Crosby, E-Business Development Manager ~

December 09, 2011

All of our dealing with Charles and Durocher was great. There was no pressure to buy and after shopping around we came back to Durocher. The sales staff and product was truly superior to any of the other More

by lashwajl
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles vanAuken, Charles vanAuken
Dec 13, 2011 -

Durocher Auto Sales responded

Thank you for taking the time to post your thoughts! We're glad you shopped with us first AND shopped with us last so that you had an experience to reference while you were visiting other dealerships. Car buying should not be a mysterious or stressful processes, and at Durocher it's not! Congratulations on your new car! We're honored you choose us and we look forward to serving all of your automotive needs. Happy Holidays! ~ Lisa Crosby, E-Business Development Manager ~

December 09, 2011

I called Durocher to see what vehicles they still had that were listed on there web site. I spoke to Mr. Frank MIller , he was very pleasant and went the extra mile through the whole sale .. He was ve More

by niceapple
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
frank miller
Dec 13, 2011 -

Durocher Auto Sales responded

Thank you so much for the kind words! We're thrilled that you had such a great experience and look forward to providing you with many more! We're honored to assist you with all of your automotive needs. Congratulations on your new car! Happy Holidays! ~ Lisa Crosby, E-Business Development Manager ~

December 08, 2011

It was an easy and friendly purchase with the sales person meeting our needs completely. He made sure the process worked for us in every way. The car was delivered in perfect condition and delivered More

by dbuck
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles Van Auken, Charles vanAuken
Dec 08, 2011 -

Durocher Auto Sales responded

Thank you for taking the time to share your thoughts. We're so glad you had a positive experience and we greatly appreciate your recommendation. We're willing to go the extra mile -- or several in the case of our Vermont customers :o) -- it's nice to know that it's appreciated. Happy Holidays! ~ Lisa Crosby, E-Business Development Manager ~

December 08, 2011

The only thing that surprised me was that I was able to test drive by myself. I was under the impression that a salesperson would always do that with me in case I had questions while driving but in the end More

by jessdoerrer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles Vanauken, Charles vanAuken
Dec 08, 2011 -

Durocher Auto Sales responded

Thanks so much for taking the time to let us know how we did! Yes, we do offer our valued customers the opportunity to take a test drive in private so that they can focus on the vehicle and how it feels and functions for them. We are also happy to go along with our customers, should they choose, and point out the various features of the vehicle. We're pretty flexible! Buying a new vehicle shouldn't be a stressful experience, and here at Durocher's we work hard to make it as hassle-free as possible! Congratulations on your new vehicle! Happy Holidays! ~ Lisa Crosby, E-Business Development Manager ~

December 08, 2011

I only rate price as good because I can get the same vehicle some where else for less. The reason I don't is the service department. They don't just fix your vehicle or change the oil, they inspect it More

by buffalobob
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
LIsa Gonyo, Erin, Dennis,& Robby, Robby Durocher, Dennis Durocher, Lisa Gonyo, Aaron Brown
Dec 08, 2011 -

Durocher Auto Sales responded

Thank you for your candid review. We appreciate hearing from our customers and we're so glad you're pleased with our service department. Our certified technicians work hard to make sure your vehicle is operating at its best! We look forward to serving your vehicle needs in the future! Happy Holidays! ~ Lisa Crosby, E-Business Development Manager ~

October 03, 2011

A friendly atmosphere with an excellent service and professionalism. The price was right, the overall outcome was in my favor.I was very satisfied and felt that i was dealing with worm experienced p More

by steve shbeeb
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Theo Francoeur
August 02, 2011

As a business owner, I don't have time to shop for the best price for the best vehicle. Robert is the best Business Link person to know. He found the best vehicle to fit my needs and at the best price. More

by helenhossley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert T.
August 02, 2011

overal A+++ service. theo is a great salesman and made our experiance great. we got a great deal on a wonderful van. thanks a million More

by cfb12901
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
theo
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