Durocher Auto Sales
Plattsburgh, NY
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163 Reviews of Durocher Auto Sales
All I have to say is I will never buy another car from anybody else again. From start to finish Mr. vanAuken has been so courteous, and helpful throughout my entire process. I say process because I was ap anybody else again. From start to finish Mr. vanAuken has been so courteous, and helpful throughout my entire process. I say process because I was approved for a car loan. I dont have good credit by any means and they lifted my spirits by finding me a lender. I went into this with my head down and came out the proud owner of a reliable, great looking saturn vue. I can honestly say Charles was by far one of the most sincere and honest guys i have ever met. I have been to other dealerships before this and all they cared about was the most commission they could make, not about being safe, or what i need or what I can afford. He does his job very well and is very professional. Durocher should be very proud to have someone like Charles on their team. DONT waste your time somewhere else, just come here ask for Charles and I promise your expierience will be as great as ours. no pressure, no hassle, no issues.Great service what else could you ask for. More
Ben really worked with me to make sure I could get the car I wanted to get, and keep it in my price range also. He went the extra mile and helped look for a new charger that they didn't have at the dealer car I wanted to get, and keep it in my price range also. He went the extra mile and helped look for a new charger that they didn't have at the dealership just so I could have the features I wanted. I went to every dealership in plattsburgh to look for the best price of a car I could get, and ben was by far the easiest person to work with. His and the whole dealerships work is really second to none when it comes to customer service, the quality of work, the friendliness, the price I got and the overall experience. More
Ben is the reason we bought from Durocher. He's the perfect mix of agressive in finding us what we wanted in a vehicle and laid-back enough so we would not feel pressured into buying. He maintained co perfect mix of agressive in finding us what we wanted in a vehicle and laid-back enough so we would not feel pressured into buying. He maintained contact with us and kept us informed without making us feel uncomfortable. Excellent person to deal with if you are looking for a new or used car! Ben's the guy! More
Just want to thank Charles and the Durocher team for keeping our transactions so stress free. Charles was able to help me locate and acquire the 2012 AWD Dodge Charger SXT with the right options and in keeping our transactions so stress free. Charles was able to help me locate and acquire the 2012 AWD Dodge Charger SXT with the right options and in the color that I wanted (my dream car). Everything was discussed and sealed with a handshake before any paperwork was signed...and I was pleasantly surprised to see the details in the paperwork remained as we discussed. It's nice dealing with hard working, honest people. More
Couldn't have asked for a more friendly and helpful sales consultant. Ben was very patient with me as I considered all of the options . . . which took a VERY long time :). He answered every question and we consultant. Ben was very patient with me as I considered all of the options . . . which took a VERY long time :). He answered every question and went the extra mile to ensure that I was able to get the best possible deal. I LOVE my new ride! Bob was also helpful, honest, forthright, and though he could not offer what I needed for trade on my old truck, was willing to take pics and put the info out to others who might be interested in buying it. Thank you, Bob. I've been a die hard JEEP fan for many years, and a repeat customer with Durocher's. I'm sure that they will be my go to dealer next time around as well. More
Ben was extremely friendly, patient and knowledgable. He made buying a car a pleasant experience. I especially liked the face that he was overly pushy!! made buying a car a pleasant experience. I especially liked the face that he was overly pushy!! More
Always a great experience at Durocher's. I've purchased 3 new Jeep Grand Cherokees from them and have all my service done there. Always friendly and courteous. 3 new Jeep Grand Cherokees from them and have all my service done there. Always friendly and courteous. More
My husband and I have been a customer for several years, and everytime we either trade a vehicle or need service, it has been outstanding to say the least. Exellence is the best word to describe Durocher's. and everytime we either trade a vehicle or need service, it has been outstanding to say the least. Exellence is the best word to describe Durocher's. Every employee that helps us always does their best to satify my trade-in or service experience. They highly respect the fact that I have been long standing, loyal, valued customer! So, thanks to all of you for another great job! Sincerely, Tom and Pam Courtney More
Ben made us welcome right away. We could not have asked for a friendlier salesperson. He was most helpful in securing a good interest rate for us and explained everything he was doing . Dennis gave us a fa for a friendlier salesperson. He was most helpful in securing a good interest rate for us and explained everything he was doing . Dennis gave us a fair price for my vehicle and the vehicle I purchased. I would definitely recommend this dealership to my family and friends. ThankYou Durocher Auto. More
I showed up at the dealership in a rain storm straight from the gym in gym clothes. I walked in and Ben simply said "Can I help you." From there I told him the truck I would like to owne and the truck I w from the gym in gym clothes. I walked in and Ben simply said "Can I help you." From there I told him the truck I would like to owne and the truck I would like to get rid of. Ben ran the numbers and I went for a test drive. When I got back the deal was set and I was vary happy with the numbers. All this was on a Monday night. I told Ben I work to 6pm on Tuesday and asked if I could pick up the truck after 6. Ben told me "No problem I will be here for you." When I picked up the truck it was after a 12 hour day at work and I was tired. Ben was ready just like he said and we finished all that was neaded and I was on my way home with the best truck I have ever owned. More