Durocher Auto Sales

I was in the market for a new Dodge Durango Citadel. I contacted all regional dealers and Durocher Dodge was able to give me the best deal. Charles VanAuken was the salesman that I worked with. He was a contacted all regional dealers and Durocher Dodge was able to give me the best deal. Charles VanAuken was the salesman that I worked with. He was able to guarantee me the price on the new car, regardless of what rebates were in effect by the time the car was delivered. His price turned out to be the lowest one I was quoted. He also volunteered to help me with the delivery, inspection, and registration of the car since I would be out of the region when the car actually arrived. This entails his bringing the car by ferry across Lake Champlain to Vermont, getting it inspected and registered, and making the swap with my trade in car. In my opinion, he has gone above and beyond what I would have expected him to do! I will be quite happy to recommend Charles and Durocher Auto Sales to anyone interested in purchasing a new vehicle. More

Charles took the time to make sure we had the right vehicle for my needs. This took an extended period of time due to the specific needs and the limited quantity of vehicles meeting these requirements. vehicle for my needs. This took an extended period of time due to the specific needs and the limited quantity of vehicles meeting these requirements. They went all the way to NH to get the only one within three hundred miles. Charles was also able to find an extra 2,000 dollars in rebates, not just from Ram, but also from my insurance company. The trade in allowance was quite generous as well. I would definiteley reccommend this dealership to friends and family. More

Robert was the most professional and helpful salesman I have dealt with in years. We will be back to purchase another car in the next few months,as well as having our service work down. He sold us on Duroc have dealt with in years. We will be back to purchase another car in the next few months,as well as having our service work down. He sold us on Durocher. More

Michael was genuinely friendly and created a very relaxed atmosphere. I felt he was being open and honest in his negotiation and did not pressure me at all. Everyone at the dealership seemed to be happy an atmosphere. I felt he was being open and honest in his negotiation and did not pressure me at all. Everyone at the dealership seemed to be happy and enjoy working there -- that says a lot for the company and the management. More

Service sucks. Got the truck in October. Spent 3 months doing their job. Finally they got our registration only to find out that even with a 3000.00 deposit they forgot to finance the cost. Then made us go doing their job. Finally they got our registration only to find out that even with a 3000.00 deposit they forgot to finance the cost. Then made us go pick it up. Lied and fooled us every step of the way. Customer service lady is very unfriendly. More

This truck. I believe, is the 14th vehicle I have purchased at Durocher Auto, and I have always had great experiences in dealing with Larry. He is a true professional, very knowledgeable, and I feel purchased at Durocher Auto, and I have always had great experiences in dealing with Larry. He is a true professional, very knowledgeable, and I feel that I get a fair deal. Larry will not hesitate to go out of his way help make your automobile search a pleasant task. After the sale he will check to make sure you are happy with the purchase and will quickly fix any problems that may arise. When service is required, their personnel are first rate. Lisa Gonyo is superb in her position, and one always knows things will be done right. Overall, Durocher Auto sales is a great dealership. More

Ben is a sweat boy,worked very hard to get us to lease this vehicle i would say best experience with sales associate yet.Was also surprised to recieve a phone call the very next day of our purchase from B this vehicle i would say best experience with sales associate yet.Was also surprised to recieve a phone call the very next day of our purchase from Ben to see if everything was ok. If you had a ten on your scale of ratings Ben is a ten! If things should change in the future of leasing this vehicle i will be sure to let you know. More

Ben was extremely helpful, efficient and thorough. He was relaxed and was never pushy. He made the process a very enjoyable experience and continues to check in regularly. relaxed and was never pushy. He made the process a very enjoyable experience and continues to check in regularly. More

Our experience with Durocher was exceptional. Ben presented the information clearly and worked with us to come up with the best fit for our needs. Everything was handled efficiently and he was very presented the information clearly and worked with us to come up with the best fit for our needs. Everything was handled efficiently and he was very friendly. We are very pleased with our experience. More