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Durango Ford

Durango, CO

4.6
81 Reviews

1200 Carbon Jct a

Durango, CO

81301

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Showing 81 reviews

April 14, 2015

Great Experience My experience with Durango Motor Company was excellent from my first online contact to the purchase of my vehicle. I don't want to purchase a car anyw More

by Rhonda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rod McBroom, Annie Bennett, Ryan
March 30, 2015

Patient, friendly customer service The staff at DMC was incredibly patient and friendly. I was greeted and helped but not rushed in any way. John, the salesman, was patient and sincer More

by dami2268
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Evers, Bill Fountain
December 30, 2014

Levi Clark Great group of salesmen! Easy and comfortable environment to purchase any vehicle in. I would say the best part was how quickly they got me in and out More

by Levi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
December 02, 2014

Great experience My fiancé bought a used Ford Truck from this dealer, our salesperson Jason F, was great. When we went for the test drive I heard a noise; when we ret More

by Chuck Day
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Dec 03, 2014 -

Durango Ford responded

Thank you for taking the time to review us! We are thrilled you had a great experience with Jason Fink and our team at DMC. We value your business and your feedback! Let us know if you ever need anything. Thanks again!

November 02, 2014

BEST DEAL IN THE COUNTRY We had very specific wants/needs for a new Ford truck and Durango Motor Company was ready and willing to help us find exactly what we wanted. Unfortu More

by FORDLARIAT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
October 29, 2014

Very helpful The dealership and the sales man I worked with was very helpful and friendly couldn't have had a better car buying experience would defiantly recommen More

by colman64
Customer Service
Friendliness
Price
Recommend Dealer
Yes
October 27, 2014

Bryan has great customer service! This young man was very knowledgeable. Very helpful and pleasant to work with I would definitely come here for my next vehicle. He knew what I wanted More

by celtwtch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
October 21, 2014

Awesome Company I purchased a used Escape a month ago from Durango Motor Company. Chad helped me find a car I liked and never pressured me into buying. He made the More

by sarah.m.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
July 22, 2014

AWFUL Salesperson After talking it over with my spouse I decided not to trash the company for I've bad seed. they are great to work with. If you are on the market shop More

by upset
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
April 04, 2014

Approaching perfect This review had originally been a scathing complaint about a particular aspect of the purchasing process at this dealership. Dan, the General Manager More

by COAviatrix
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 07, 2014 -

Durango Ford responded

I am truly dismayed by any customer experience that is less than exceptional. At Durango Motor Company, we are 100% committed to our guest's enthusiasm, and would like the opportunity to remedy any interaction that did not, for whatever reason, meet this standard. Unfortunately, when we receive an anonymous review, it makes it challenging to directly address and correct any shortcomings. If you would, please contact me at 970-385-4822, and we will do our best to make things right. We greatly appreciate your feedback and look forward to a positive conclusion to this situation. Sincerely, Dan Towne General Sales Manager Durango Motor Company 970-385-4822

Apr 11, 2014 -

COAviatrix responded

This review had originally been a scathing complaint about a particular aspect of the purchasing process at this dealership. Dan, the General Manager took the time to call me and discuss the issue and determine the cause and best solution for the problem. Dan then went far above and beyond to make it right, more than I had expected. For anyone thinking about buying a car in Durango or the surrounding area, I can now in good conscience give this dealership a big thumbs up. I would adjust the original rating and review, but this site does not allow for changes.

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