Durango Ford
Durango, CO
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Great Experience My experience with Durango Motor Company was excellent from my first online contact to the purchase of my vehicle. I don't want to purchase a car anyw My experience with Durango Motor Company was excellent from my first online contact to the purchase of my vehicle. I don't want to purchase a car anywhere else! More
Patient, friendly customer service The staff at DMC was incredibly patient and friendly. I was greeted and helped but not rushed in any way. John, the salesman, was patient and sincer The staff at DMC was incredibly patient and friendly. I was greeted and helped but not rushed in any way. John, the salesman, was patient and sincerely concerned about the customer's needs. Bill, who helped with the financing, was patient, helpful, and straight forward during the signing process. Whenever I had any questions or issues John or Bill would immediately have an answer, making the process run very smoothly. Overall, the DMC staff made the purchase of my first vehicle very enjoyable. More
Levi Clark Great group of salesmen! Easy and comfortable environment to purchase any vehicle in. I would say the best part was how quickly they got me in and out Great group of salesmen! Easy and comfortable environment to purchase any vehicle in. I would say the best part was how quickly they got me in and out of there. More
Great experience My fiancé bought a used Ford Truck from this dealer, our salesperson Jason F, was great. When we went for the test drive I heard a noise; when we ret My fiancé bought a used Ford Truck from this dealer, our salesperson Jason F, was great. When we went for the test drive I heard a noise; when we returned to the dealership, Jason took us back to the service department where the noise was diagnosed and corrected. We made the purchase on Black Friday, the dealership was pretty busy but everyone was great, we completed the documents that night and picked up the truck the next day. The truck was clean, filled with gas and ready to go. Jason took time with my fiancé to go over the many new features of the truck and invited him to come back anytime if he had questions or needed help with anything. Overall, the best car buying experience so far, no haggling, no "I'll have to go check with my manager", no games at all. Very, very nice. Thanks Jason! More
BEST DEAL IN THE COUNTRY We had very specific wants/needs for a new Ford truck and Durango Motor Company was ready and willing to help us find exactly what we wanted. Unfortu We had very specific wants/needs for a new Ford truck and Durango Motor Company was ready and willing to help us find exactly what we wanted. Unfortunately, they didn't have the exact truck on their lot but that was no problem to them... they searched and found what we wanted and then went and picked it up. Delivery was timely. Buying a new truck could not have been a better experience... Rod McBroom is an amazing salesman. The entire staff worked as a professional team. We feel like we have new friends AND a new truck. We are 100% satisfied. Thanks DMC. More
Very helpful The dealership and the sales man I worked with was very helpful and friendly couldn't have had a better car buying experience would defiantly recommen The dealership and the sales man I worked with was very helpful and friendly couldn't have had a better car buying experience would defiantly recommend this dealership More
Bryan has great customer service! This young man was very knowledgeable. Very helpful and pleasant to work with I would definitely come here for my next vehicle. He knew what I wanted This young man was very knowledgeable. Very helpful and pleasant to work with I would definitely come here for my next vehicle. He knew what I wanted after I described my needs. More
Awesome Company I purchased a used Escape a month ago from Durango Motor Company. Chad helped me find a car I liked and never pressured me into buying. He made the I purchased a used Escape a month ago from Durango Motor Company. Chad helped me find a car I liked and never pressured me into buying. He made the entire sale as stress-free as possible and made sure I was happy with my car after I bought it. In fact, everyone there that I talked to was friendly and made me feel welcome. The service department worked on my car before I bought it, and it is in great shape. I am really happy that I went to Durango Motor Company. More
AWFUL Salesperson After talking it over with my spouse I decided not to trash the company for I've bad seed. they are great to work with. If you are on the market shop After talking it over with my spouse I decided not to trash the company for I've bad seed. they are great to work with. If you are on the market shop here but do not work with Jon. Met Jon at Durango Ford and had the worst experience I've ever had at a dealership. I have been to Durango Motor Company lots of times to have my car serviced and had nothing but great experiences. Usually while waiting on service I walk around looking at cars. Every time I do I am greeted by a salesmen who is both polite, and helpful. This time was completely different. After being greeted by Jon he told me he was the best salesmen in Ford, and I was lucky to have him. Great, I love having my questions answered quickly I thought to myself. I then ask him what he had in a certain vehicle, to which he tells me he doesn't know, but to go find out by walking the lot myself and then tell him which one I wanted to buy. So I go do his job for him, come back inside with a feature question. Of course he doesn't know the answer so he waste 15 minutes of my time telling a story about Award Homes, then he went and asked his manager after I reminded him of the question. The longer I spent with the more I realized he was as incompetent as he was arrogant. Avoid him if you want help, because anyone else will provide better service More
Approaching perfect This review had originally been a scathing complaint about a particular aspect of the purchasing process at this dealership. Dan, the General Manager This review had originally been a scathing complaint about a particular aspect of the purchasing process at this dealership. Dan, the General Manager took the time to call me and discuss the issue and determine the cause and best solution for the problem. Dan then went far above and beyond to make it right, more than I had expected. For anyone thinking about buying a car in Durango or the surrounding area, I can now in good conscience give this dealership a big thumbs up. More