Dunphy Ford

Hi my name is Tom spross have been buying cars from dumpy now for over 10 years and never had a problem if I did they took care of it great people they go out of there way to help people the parts department now for over 10 years and never had a problem if I did they took care of it great people they go out of there way to help people the parts department is great they go out of there way also I’ll be getting my next car from them also great people great place to buy a car More

Purchased a 2017 Expedition with 42500 miles. I asked to have tires and battery changed. They did tires not battery. Car is now dead because of corrosion on battery. The corrosion is not from the five month have tires and battery changed. They did tires not battery. Car is now dead because of corrosion on battery. The corrosion is not from the five months of ownership. It is obvious they did not check the battery as I requested. Who knows what else was not inspected. I called them to see if they would make good on this. There answer was you purchased a used truck. Cost me $204 to get the truck fixed. Guys beware of this dealer More

Liars They told me there was damage under my car from "running something over" which I did not. I took it to another dealership to get my oil changed and th They told me there was damage under my car from "running something over" which I did not. I took it to another dealership to get my oil changed and they said nothing... I asked them afterwards if they noticed anything odd underneath the car, they said no everything is tip top. This is actually like the 3rd time in that neighborhood, in a car place that I have been treated like an idiot and spoken down to because I am a woman. They were counting on that fact and assuming I would just say ok to fixing it... They also charged me over $100 just to look at two things on my car. They are a major rip off. Take your car somewhere else. They are the kind of place that gives dealerships a bad name. More

Great sales and service Had a good experience leasing a Ford Escape. Frank O'Neill had so much patience and understanding. I've been dealing with Dunphy for years. Had a good experience leasing a Ford Escape. Frank O'Neill had so much patience and understanding. I've been dealing with Dunphy for years. More

Good Experience I have had a great experience dealing with Steve Rigler. He is very customer oriented and always eager to help. I highly recommend Steve to my famil I have had a great experience dealing with Steve Rigler. He is very customer oriented and always eager to help. I highly recommend Steve to my family and friends. I am a long time customer of Dunphy ford and have good things to say about the car buying experience and the service department.. Steve is friendly and easy to deal with, and the service department is always eager to help. Ann Marie More

Oil change that never happened My wife took my daughter's car to Dunphy Ford where we bought the car for a complementary oil change that service manager Bruce gave me a few months a My wife took my daughter's car to Dunphy Ford where we bought the car for a complementary oil change that service manager Bruce gave me a few months ago when I was in for an alternator replacement. They told my wife it was done and she signed the paperwork and brought the car home. Something told me to check the dipstick and when I did I discovered that the oil was never changed. It was a quart and a half low on oil and the oil that was in it was filthy. I had to add oil to it till I got around to taking it somewhere else to get it changed. Meanwhile the change oil light came back on. The paperwork that the service desk gave my wife said they added 6 quarts of oil and a new filter. They never touched the oil and they even went as far as to put a reminder sticker on the windshield for when the next oil change is due indicating that they had changed it. I guess there is no such thing as a complementary oil change. More

What a Dump Bad experience.. I was looking for a used Car for my daughter the few used Salesman were with customers and we ended up dealing with the Used Car manager Mark what a I was looking for a used Car for my daughter the few used Salesman were with customers and we ended up dealing with the Used Car manager Mark what a joke...first off he was visibly upset making a face with the fact I think that he had to come out from the used car shack so it was down hill from there Guy has a real xxx personalty can't imagine owing a Business and this Guy running a part of it.we ended up getting a Car else where. I talked to the Guy who referred me to Dunphy in the first place he said he was talking to a a few Guy's who work there they say this mark Guy is just an ignorant D_Bag common knowledge at the Dealership he's been around forever which really makes you wonder ....go elsewhere. More

Working with the Malloy brothers was just a great experience After visiting 3 other Ford dealerships trying to find the F-150 I was looking Ford I felt at times I was getting the run around. I was driving by Dum After visiting 3 other Ford dealerships trying to find the F-150 I was looking Ford I felt at times I was getting the run around. I was driving by Dumphy and stopped in I saw a truck I really liked and we had a deal within 45 minutes. More

Amazing experience I went to many other car dealers, but this was the best experience. Steve was so professional on the phone and in person. The nicest and most professi I went to many other car dealers, but this was the best experience. Steve was so professional on the phone and in person. The nicest and most professional to deal with. Manager Mark was very professional and treated us with great respect as customer. I would recommend them to everyone. Please stop by at least once, if you are looking for good car buying experience. It's highly pissible you may not need to make any other stop at any other dealership. All other car salesmen should learn from them. Thank you Steve and Mark. More

Low Tire Pressure On 1/8/17 I kept getting a low tire pressure alarm warning in my 2013 Ford Escape. After putting air in all the tires, the low tire pressure alarm sti On 1/8/17 I kept getting a low tire pressure alarm warning in my 2013 Ford Escape. After putting air in all the tires, the low tire pressure alarm still went off when I started my vehicle. I brought my car in for service on 1/9/17. Upon inspection by the service team, a small pinhole was discovered in my rear passenger side tire and was immediately repaired. I received a call in less than an hour informing that my vehicle was good to go. I can't tell you how reassuring it is to have a dealer and service center in such close proximity to my home. More