Duncan Ford Chrysler Dodge Jeep Ram

Ask for Ronnie! Amazing customer service! Ronnie was able to find me exactly what I was looking for. I am beyond pleased with my purchase and will definitely do busin Amazing customer service! Ronnie was able to find me exactly what I was looking for. I am beyond pleased with my purchase and will definitely do business with him again. More

Wonderful and very accommodating A great person to work with and everything worked out wonderful for us. And a very wide selection of vehicles to choose from. Thank you A great person to work with and everything worked out wonderful for us. And a very wide selection of vehicles to choose from. Thank you More

It was great so helpful. Was really in a bind!! I've been dealing with Duncan for a long time. Always worked with me to get a good deal. Really came through and helped me this time! I've been dealing with Duncan for a long time. Always worked with me to get a good deal. Really came through and helped me this time! More

Chevy purhase Had Wes help me out for several months trying to find a vehicle that was within my budget. After many trial and errors on vehicle, the man stuck with Had Wes help me out for several months trying to find a vehicle that was within my budget. After many trial and errors on vehicle, the man stuck with me and kept me up to date on what I was looking for and what I could afford. I had heard that he was the man to go to when it comes to treating you right. Wes didn't try and get a bunch of money from me, the man just wanted to help me out. Thank you sir. More

Dealing with Duncan Ford for first time. Yes my husband went to Duncan Ford today. Came home with a beautiful f150 Ford. The folks there are great people and will help you with anything. Hats Yes my husband went to Duncan Ford today. Came home with a beautiful f150 Ford. The folks there are great people and will help you with anything. Hats off to Ben Peece . He was a wonderful salesman.Thank you all very much. More

Great Best car buying experience we have ever had everyone was very nice treated you great very family like feeling. We wanted to do business and the time i Best car buying experience we have ever had everyone was very nice treated you great very family like feeling. We wanted to do business and the time it took was not drawn out. Paperwork and explanations were done great would recommend these salesmen and dealership to everyone More

Ask for Wes! Wes immediately ran out to greet my boyfriend and I. I had been to several dealerships, and being in my early 20's none of them treated me as a seriou Wes immediately ran out to greet my boyfriend and I. I had been to several dealerships, and being in my early 20's none of them treated me as a serious buyer, one major dealership acted like they couldn't be bothered with us and even laughed at us while discussing vehicles. Wes is super friendly and makes you feel comfortable buying a used car, without having to ask he had the car history and everything ready for us. By the time we left I felt like I've known him for years!! Definitely recommending Wes and the rest of his team to all of my friends/family/and coworkers looking for a respectable and trustworthy dealership. More

Suburban We came in to Duncan looking to buy a larger SUV. Wes was the salesman who greeted us. Wes asked us what we were looking for, if we had any particular We came in to Duncan looking to buy a larger SUV. Wes was the salesman who greeted us. Wes asked us what we were looking for, if we had any particular make or model in mind and if we'd like to trade in our current vehicle. We told Wes we weren't set on any particular SUV. We simply wanted larger than our Kia sportage, 4x4, with storage eoom in the back. We were also looking to trade in out Kia. Wes took our information and invited us to peruse the lot while he had our vehicle appraised for trade. My boyfriend and I made a trip around the lot and returned back to a Chevy suburban, just brought in. Wes took us for a test drive and we knew this was the SUV for us. After the test drive, we went inside the dealership to talk numbers. After being given the price and payment options, we left to go home and discuss it. We decided we werent comfortable with price or the payments (that were significantly more than my Kia). Wes followed up via text message the next morning, asking if we had decided to buy. We politely declined, telling him it wasn't going to work for us. Wes asked several questions to determine why the vehicle wasn't right because we had seemed to like it. We told him about our concerns and our need to have a lower monthly payment. During our test drive the day before, we had mentioned we were firefighters. Wes brought that up and stated that Duncan takes care of service members, police, ems and fire. A few hours later, Wes told us someone else was interested in the SUV, but Wes was still woeking with his supervisor to work out options. An hoir later, he asked us to come in to review some new numbers. When my boufriend and I returned, Wes and his supervisor had come up with much lower payment options, based off my good credit. They also offered full owed value on my Kia to facilitate an evwn trade in with nothing owed. I was now at a payment $60 less than the previous days. We signed on the spot. We left the vehicle over the holiday weekend to get detailed. When we wwnt to pick it up, it looked brand new. Full inspection, everything fixes up and polished. We went to several dealerships before deciding on Duncan. Wes, and his hospitalit,y were the driving factor in our choice to do business with Duncan. All of shared a common nond over service to our communities and shared several war stories over the sale. He was a pleasure to work with and is happily not like most salesman. Duncan is lucky to have him. More

Ford Expedition. We originally came in to look at a different expedition and after looking it wasn’t what we were expecting. The expedition that we ended up buying wa We originally came in to look at a different expedition and after looking it wasn’t what we were expecting. The expedition that we ended up buying was at Duncan in Blacksburg, Ronnie went and got it the same day and brought It back for us to see. The buying process was quick and easy. Everyone there was great to work with! More