Duffy's Auto Brokerage, LLC

Daniel and his crew are friendly and quite transparent about their process for acquiring and selling vehicles. The photos taken by their shop when inspecting the cars they buy are very helpful. about their process for acquiring and selling vehicles. The photos taken by their shop when inspecting the cars they buy are very helpful. More

We found our vehicle at Duffy's, Tahir was aur sales agent, great person and very professional.. agent, great person and very professional.. More

Honesty, respect, authentic listening and great communication is what you will find with the entire staff at Duffy's Auto in Auburn. I was completely blown away with the level of care and professio communication is what you will find with the entire staff at Duffy's Auto in Auburn. I was completely blown away with the level of care and professionalism I was given. And that is rare in this industry. Buying a car, especially in this unpredictable economy right now, could be the most stressful experience on an ordinary day. My unique situation - a car accident after taking one of my best friends to the emergency room... in her car by the way - was both personally overwhelming and disastrous. I have never felt so bad in my life and didn't even have my own car to get her to and from work later while hers was repaired (since she didn't have rental car insurance coverage.) I was a hot mess when I entered Duffy's doors. Daniel Duffy and his salesman Mike listened to exactly what I needed and even went to an auction to find it for me. While at the auction, Tim Duffy from Duffy's Auto Covington location also found my friend an even better car to be in than her lemon car I accidentally crashed. They worked nothing short of two miracles this last week and put us both in a better situation than when we met them. AND they SAVED us money. I couldn't recommend them more highly. GO SEE THEM for any car needs! You can TRUST them. More

I like Austin my salesman, I hope he does well. The environment and selection is nice . The environment and selection is nice . More

I have never in my life delt with such crooked people. Their reviews were good, done by employees I found out. After lots of research I decided to by this truck. They said the truck was ready to drive ho Their reviews were good, done by employees I found out. After lots of research I decided to by this truck. They said the truck was ready to drive home, I'm in Arizona. Circumstances keep me from so my son went. The truck wasn't road worthy at all. I had paid for it thinking he would fly in drive home. If he had he could have been killed or stranded. He was there a week getting enough repairs down just to get home where more work can be done. I don't know what we would have done without the repair shops in Auburn. They all knew Duffys some won't take work from them. The shops put my truck in front of others and worked hard to make it safe to get my son home. The list of work is very long and so far I've spent $4000+ to fix it and keep my son there. He has taken all the paperwork to Duffys and they acted shocked. At this point I don't know how much they will pay back if any. This remains to be settled. I do know that when we are done with this everything is being turned over to the Attorney General. I hope to get their license pulled so they don't do this to other people. My son meet others during his stay that that are filling against them. I will answer any questions anyone has regarding this on going transaction. More

Dishonest Here is the rip-off deal we got at Duffy’s Auto Brokerage in Covington. I went in to help my granddaughter buy a car (I’m retired and have limited in Here is the rip-off deal we got at Duffy’s Auto Brokerage in Covington. I went in to help my granddaughter buy a car (I’m retired and have limited income, she makes minimum wage), made it clear our budget was $10,000 out the door to the salesman. The car she loved was $12963 (out the door) they refused to come down even $1.00. Claimed they had to make a little money on the car so they could not deal, what a joke, if they choose to, every car dealership can negotiate. All depends on how much profit they want. At that point we decided to walk, as we were leaving the owner/Tim asked to talk to us. Acted like he cared and tried to be our best friend. He told us we could consign my granddaughter’s existing car (Mazda) and get a lot more than the junk yard offered her ($400). Sounded like a good deal, win/win. Now the owner will tell you he did not know the car had a rebuilt title however he/salesman had the VIN number the day we bought her new car, and we also told him it had a rebuilt title (he calls it ‘salvage’). What car dealership/owner does not check a VIN when negotiating. The car needed a new clutch, my granddaughter was offered $400.00 for the car from a junk yard, the owner/Tim assured her she could get a lot more for the car. He agreed to have the clutch put in by his mechanic, per Tim more savings for us (big joke, more profit for him). Well let’s do the match, paid $12,962 for the new car (budget was $10,000). Consigned the Mazda and paid insurance for 4 months $250.00. We just received a check for $200.00, yes $200 less than the junk yard was willing to pay. We lost money, $200.00 less than the junk yard was willing to pay, paid $250 for insurance and paid a lot more for the new car than our original budget. What a SCAM! Tim did not even tell us what he sold the Mazda for, he claims he paid 3 times more to have the clutch put in than my granddaughter was quoted. He also had the car detailed, not sure what he paid for that, I’m sure a lot more than what I pay to have my car detailed. I’m sure Duffy’s/Tim will reply to this review with: it had a salvage title; he knew when negotiating and the frame was bent. He did not say anything about the frame being bent until he had the car on the lot for 3 months. Wonder why his mechanic did not find the bent frame when he was going over the car. Per Tim the tires could not be aligned, I find that very odd because the tires were aligned less than 30 days before the clutch went out by a reputable tire center. Tim is the reason car dealerships have a bad reputation, they tell you what they think you want to hear and then do what is best for them. Duffy’s lacks honesty and has no compassion for those with limited income young or old. They are willing to lie and cheat to make the deal for THEM. I noticed when I was looking at other reviews Tim responded to a negative review and stated the following: Look at The Better Business Bureaus website, we have an A+ rating. 86% of people who walk through our doors are repeat or referral. The stats don’t surprise me because unless folks file a BB report the dealership gets an A+ rating based on time in business, etc. 7 of the factors to determine BB rating is regarding complaints. Better Business is not able to help people negotiate with businesses so people don’t bother filing, I only found one BB review for Duffy’s and it was not positive. When you do your own statistics, the number can be anything you want it to be. Don’t be fooled people, Tim is not your friend, in business to make a lot of money. Tim responds to most negative reviews, amazing that he never takes ownership of any problem/concern, always the buyer’s fault/misunderstanding. It cost us $450 to consign a car, does not seem like a fair deal to me. Wonder what Tim made, he won’t be honest so I don’t even want to know. I do not recommend this dealership. and will tell all my friends/family to not do business with Duffy’s in Covington or any new location (Tim seems to move around a lot in the car business). More