Dublin Nissan

Dublin Nissan responded

Sistergrooms, Thank you for your feedback and for trusting Dublin INFINITI with your vehicle's care. We are delighted to hear that SK was responsive, took the time to answer all of your questions, and made sure your concerns were fully addressed. Providing clear communication and exceptional customer service is something our team takes great pride in. We truly appreciate your recommendation and look forward to serving you again in the future. Thank you for choosing Dublin INFINITI! Mark Hashimi General Manager Dublin Nissan/INFINITI mark.hashimi@cacargroup.com 925-421-4479 cell

Dublin Nissan responded

Stevenglaski, Thank you, Steven, for your wonderful review! We're delighted to hear that John Kada went above and beyond to find the perfect Nissan for you. Providing a professional, helpful, and personalized experience is what we strive for, and we're glad John delivered exactly that. We appreciate your business and your kind words, and we'll be sure to share your feedback with John and Vishal. Congratulations on your new vehicle, and welcome to the Dublin Nissan family! Enjoy the road ahead. Mark Hashimi General Manager Dublin Nissan/INFINITI mark.hashimi@cacargroup.com 925-421-4479 cell

Dublin Nissan responded

Dichap, Thank you for taking the time to share your experience! We're glad to hear you found both our service department and waiting area clean and comfortable, and that the coffee was fresh and ready for your visit. Creating a welcoming environment for our guests is important to us. We also appreciate your recognition of SK and the excellent service he provided. Thank you for choosing Dublin INFINITI/Nissan, and we look forward to assisting you again in the future! Mark Hashimi General Manager Dublin INFINITI/Nissan mark.hashimi@cacargroup.com 925-421-4479 cell

Dublin Nissan responded

Cedejer, Thank you for your kind words and recommendation! We truly appreciate your trust in Dublin INFINITI. We're delighted to hear that your service experience met your expectations and that SK provided the level of care and communication we strive for every day. We'll be sure to share your recognition with him and the entire team. Thank you for choosing Dublin INFINITI, and we look forward to serving you again for many years to come! Mark Hashimi General Manager Dublin INFINITI/Dublin Nissan mark.hashimi@cacargroup.com 925-421-4479 cell

Dublin Nissan responded

Alex, Thank you for sharing your experience and for your understanding during a busy day in our service department. We’re pleased to hear that our team kept you informed throughout the process and was able to complete the work on your vehicle the same day. Clear communication and delivering on our commitments are priorities for us, even when we're short-staffed. We'll be sure to recognize Adolfo for his efforts. Thank you for choosing Dublin Nissan, and we look forward to serving you again in the future! Mark Hashimi General Manager Dublin Nissan/INFINITI mark.hashimi@cacargroup.com 925-421-4479 cell

Dublin Nissan responded

SusieQ, Thank you for your continued trust and for sharing your experience with us. We're delighted to hear that David Herrera has consistently provided professional, helpful, and friendly service. Taking the time to listen to our guests' concerns and providing honest guidance is exactly the level of care we strive for. We truly appreciate your recognition of David and your confidence in our team. We look forward to continuing to take great care of you and your INFINITI for many years to come. Mark Hashimi General Manager Dublin INFINITI/Nissan mark.hashimi@cacargroup.com 925-421-4479 cell

Dublin Nissan responded

lhynne1031, Thank you for sharing your experience! We're delighted to hear that everything went smoothly from scheduling your appointment with Ian to working with Angel during your service visit. Providing clear communication and keeping our guests informed throughout the process is something we take great pride in, and we're glad Angel kept you updated every step of the way. We truly appreciate your trust in Dublin Nissan and look forward to assisting you with all your future service needs. Safe travels, and thank you for choosing us! Mark Hashimi General Manager Dublin Nissan/Dublin INFINITI mark.hashimi@cacargroup.com 925-421-4479 cell

Dublin Nissan responded

Paula, thank you for taking the time to share such a thoughtful review. What stands out most is your recognition of the little details that make a service experience exceptional. Zachary's attention to your concern, even after it had slipped your mind, is exactly the kind of personalized care we strive to provide every day. I'm also pleased to hear our shuttle service made your visit more convenient and that your Nissan was returned looking showroom-ready. Our team puts a great deal of pride into every vehicle that leaves our service drive, and comments like yours let us know that effort is being noticed. We truly value your confidence in our team and appreciate the opportunity to help keep your vehicle performing at its best. We look forward to welcoming you back for your next visit. Mark Hashimi General Manager Dublin Nissan/Dublin INFINITI mark.hashimi@cacargroup.com 925-421-4479 cell

Dublin Nissan responded

Thank you, Mary, for your wonderful review and for being a valued member of the Dublin INFINITI family. We're thrilled to hear that you and your husband continue to receive exceptional service from our team. It's great to know that David Herrera and our staff helped make your visit enjoyable, and we're glad you were able to relax and enjoy breakfast while we took care of your vehicle. Your kind words about our sales and service teams mean a lot to us. We truly appreciate your loyalty and look forward to providing you with many more pleasant experiences in the future. Mark Hashimi General Manager Dublin INFINITI/Dublin Nissan mark.hashimi@cacargroup.com 925-421-4479 cell

Dublin Nissan responded

Avila-cesar, Thank you so much for your wonderful feedback, Cesar! We're thrilled to hear that you had such a positive experience with our team. Providing a smooth, transparent, and enjoyable buying process is exactly what we strive for, and we're glad John was able to get your day started right with the early morning walkthrough. A special thank you for recognizing Fabi as well—we couldn't agree more that she deserves five stars! We'll be sure to share your kind words with her, John, Vishal, and our finance team. It's always rewarding to know that our team's hard work and dedication made a difference. Congratulations on your new Nissan, and thank you for trusting Dublin Nissan with your purchase. We truly appreciate your business and look forward to assisting you and your family for many years to come! Mark Hashimi General Manager Dublin Nissan/Dublin INFINITI mark.hashimi@cacargroup.com 925-421-4479 cell