Dublin Kia

We bought a new Kia from Kia of Dublin in Aug of '25. The sales team was initially helpful and attentive, especially when we were clear we were wanting to make a purchase quickly. We purchased a car a The sales team was initially helpful and attentive, especially when we were clear we were wanting to make a purchase quickly. We purchased a car after test driving the same model -- upon pick up of the vehicle, we noticed there were multiple scratches and dents on the exterior of our "brand new" car. The sales team assured us that they would take care of it-- this is where things really took a turn. We discovered that the sales team forged our signature on paperwork saying we had inspected and approved the condition of the car-- which we did not- and in fact we had never seen the actual car we purchased in person until we picked it up. They took us to the service department who treated us incredibly poorly but promised the work would be finished quickly. 2 weeks later upon pick up, we saw that the work was not completed, and in fact, looked worse than before. We were told they outsourced the work. Still not pleased with the condition of the car, they took it back from us to fix-- 2.5 weeks later and poor communication later, they finally returned the car with the work done to the body to deliver it like-new. After a week of driving the car (now 2.5 months after we purchased it but only 1 week after getting it back from their slow body shop), we discovered that they attached the drivers side door wrong and it now doesn't opened properly. The car itself is great-- the sales team and service team both completely failed to provide even a basic level of service to us. Buyer beware!! More

Huge shout out to Essa Karimi at Dublin Kia! ! Thank you for being you & truly helping us find what’s right for our family & works within our budget. ! Thank you for being you & truly helping us find what’s right for our family & works within our budget. More

I have nothing good to say about this dealership. Their sales people are lazy and not helpful. I even received a few rude text messages. Unwilling to negotiate when other dealers in the area will. Their sales people are lazy and not helpful. I even received a few rude text messages. Unwilling to negotiate when other dealers in the area will. You will get better service elsewhere.. I wouldn’t bring your money here. More

We have been customers of Kia for years and were excited about a dealership opening in Dublin as it’s much closer to home for us. In the last 12 months we have got 2 cars from them and purchased their servi about a dealership opening in Dublin as it’s much closer to home for us. In the last 12 months we have got 2 cars from them and purchased their service plan for both cars. Our car was transferred there by a body shop for a minor issue and it has been nothing but a nightmare since. We have continuously tried to find out what is wrong with our car and when we to manage to get a person to speak with, we get no answers. Today after 10 days we were told that our car had the original issue fixed but now another had come up, which wasn’t there when it went in, and they absolutely refuse to give us an answer as to when our car will be done or even now answer their phones. I cannot recommend against this dealership enough, we are without a car and have no end in sight of when we will get it back, they are extremely unprofessional. Nobody answers the phones and they say they have no loaners for their customers during a service that’s taken days and days longer than was promised. Do not use this dealership for their service at all. It’s sad because we had good experiences during the purchase of our cars but will never use them again following on from this absolutely appalling experience. More