DuPage Chrysler Dodge Jeep RAM - Service Center
Glendale Heights , IL
166 Reviews of DuPage Chrysler Dodge Jeep RAM - Service Center
Service department was excellent… got the job done in a timely matter. The service department and mechanic were very professional. They explained everything and warned me of any possible problems. timely matter. The service department and mechanic were very professional. They explained everything and warned me of any possible problems. More
Rose is EXCELLENT! She made my visit so simple, quick and easy. She worked with Jeff and he made it easy to understand the fianance aspect. I am grateful and thankful to them that they made it so easy. Also easy. She worked with Jeff and he made it easy to understand the fianance aspect. I am grateful and thankful to them that they made it so easy. Also Ashely from all state was great! Everything was done and felt like she wrapped it all up with a bow. Thank you again. More
Mike C. made the process quick and easy. We were in and out of the building with a new car in 3 hours. went back a few days later to get mats and mike even helped install them. out of the building with a new car in 3 hours. went back a few days later to get mats and mike even helped install them. More
After purchasing a car from them, I have been back three times for routine maintenance. Their entire staff is incredibly friendly and helpful. I would absolutely recommend this dealership to anyone who’s in times for routine maintenance. Their entire staff is incredibly friendly and helpful. I would absolutely recommend this dealership to anyone who’s in the market for a new car or service. More
Tough Service Made Easy Recently had service done at DuPage Jeep. Originally went in for 70k scheduled maintenance, but needed to check on some nagging issues too. Found se Recently had service done at DuPage Jeep. Originally went in for 70k scheduled maintenance, but needed to check on some nagging issues too. Found several issues wrong in the transmission and transfer case. Thought I was going to be stuck in a tight spot but they worked with my warranty forever rep directly and standard Jeep warranty to do all of the work for free (still paid for the maintenance). This process unfortunately took 2 weeks, but they offer complimentary loaner cars to reduce the burden and even detailed, not just car wash with a wipe down, but a full new car detail cleaning. When I picked up my Grand Cherokee, it was like I was getting a brand new car again! Always amazing work by these guys, even though I didn’t buy my car with them. Not only will I always go to them for service, I will likely buy my next Jeep here too. More
Pleased with dealing with the service department. We’re I was disappointed on how the drivers seat of my $50,000 plus truck shows a defect of material. Dealer/manufacturer will not cover to repair/replace was disappointed on how the drivers seat of my $50,000 plus truck shows a defect of material. Dealer/manufacturer will not cover to repair/replace More
Bought a jeep Cherokee latitude at chrysler jeep used 2018 with 14,500 miles. The staff at auto parts and corporate were obviously absent to the customer service inservices. The corporate xxxxx we talked 2018 with 14,500 miles. The staff at auto parts and corporate were obviously absent to the customer service inservices. The corporate xxxxx we talked to was insentive and a real xxxxxxx. We then understood we are left with a debt of car that started falling apart and we need to shut up and wait for the mercy of Chrysler jeep staff to do their job whenever they feel it should be done even if it takes 1/2 year to get parts order who knows for job to get done and then thank them for the poor job More
I think they are very excellent my salesman victor made sure I was happy with the truck. Also joe the owner of the place is true to his. Great dealership sure I was happy with the truck. Also joe the owner of the place is true to his. Great dealership More
Warranty work Jesse was very nice and helpful. My radio had to be ordered (my gps stopped working) and it came in very quickly and Jesse was able to fit me in on a Jesse was very nice and helpful. My radio had to be ordered (my gps stopped working) and it came in very quickly and Jesse was able to fit me in on a busy Saturday to have it replaced. More
Replace tire due to nail The serviceman was outstanding. Highly recommend his services. The waiting time was not long at all. They made you feel as a person not a number The serviceman was outstanding. Highly recommend his services. The waiting time was not long at all. They made you feel as a person not a number More