DuPage Chrysler Dodge Jeep RAM

Buy a used car We went to look at a few Used cars. The staff was friendly, and helpful. the car we came in to look at was ready. We went to look at a few Used cars. The staff was friendly, and helpful. the car we came in to look at was ready. More

Best experiences ever at a car dealership! I have had my car in a few times since I bought it and have had nothing but a great experience every single time. A couple issues after I hit my 36,00 I have had my car in a few times since I bought it and have had nothing but a great experience every single time. A couple issues after I hit my 36,000 miles and they still accommodated me and covered my issue. No hassle, no questions, just honest service. No dealer has ever come close to this level of service. I will buy my next Jeep from them if they continue this amazing customer service! More

COMPLETE LIARS DO NOT EVER PURCHASE FROM THIS DEALERSHIP! EVER! Please trust the reviews from Yelp because the reviews don't lie. Hundreds of people have the same DO NOT EVER PURCHASE FROM THIS DEALERSHIP! EVER! Please trust the reviews from Yelp because the reviews don't lie. Hundreds of people have the same or similar negative story about this dealership. If I could rate a 0 I would. They're rated extremely low for a reason. I only wish I saw the reviews before I came in. These guys are the most sleaziest liars I've ever encountered. They quoted me a price knowing they had no intention on honoring their own quote, just to get me to come in. Several times I confirmed the price over the phone with Kevin to ensure that I wouldn't be wasting my time, making the long drive in a snow storm from the south side of Chicago to their dealership, with my wife and 14month son. When I arrive a shady sales person (Daniel T)immediately tries to take advantage of me and devalue my trade-in, offering me 12k on a car valued at 16k by KBB and Edmonds (use Edmonds because it allows you put in the actual features you paid for, that KBB may not have in their list of options). I had to show them the market value on the car and they still didn't want to give me full value. Kevin said something stupid like "kbb and Edmonds aren't cutting checks. They don't know what it's really worth." What an idiot because they're names have been built on being the most accurate on valuing cars, and cutting checks has nothing to do with what the value of my car actually is. I digress... Daniel brings me back an out the door price $6k more than the price I was just promised over the phone an hour previous. A price that's 4k more than the truecar price (which they use). Completely wasting my time. When I asked to speak to a supervisor they all lied and said Joe (general manager) was "upstairs, he's outside, he's not here." No one wanted to take responsibility for the out right misrepresentations/ LIES they use to get you through the door. Tony (sales manager) told me I should be ashamed cause I was raising my voice after being completely lied to. Again I drove my family out there in a snow storm trusting they would honor their own word. He's lucky raising my voice was the only action I took. These people have sold their souls to make barley any money at all selling cars. Don't know how they sleep at night knowing they're jobs/career choice is complete xx, based on deceiving anyone they can with no remorse. PLEASE SAVE YOURSELF THE STRESS AND HASSLE. DO NOT EVER PURCHASE ANY VEHICLE FROM THIS DEALERSHIP. (I wouldn't even use the vending machines). More

Bait and Switch Internet Pricing, and False Representations After visiting the dealership and finding a car we wanted, we called back a few days later and reached a price agreement over the phone with a salesm After visiting the dealership and finding a car we wanted, we called back a few days later and reached a price agreement over the phone with a salesman who reportedly received approval of the deal from his manager. I went to the dealer later that day only to find that we had no deal whatsoever. The manager expected to start over with negotiations. I was told that to receive the advertised $4,000 discount over the MSRP (the price quoted on their web page one needed to be a realtor, Miliitary, recent grad, etc. The manager questioned with I would believe that the cars were being sold at $4,000 less than MSRP since "most customers are savvy enough to read the fine print". There is no "fine print" that lets you know in advance what constitutes a qualified buyer. This is an unethical dealer. Read Yelp reviews and you will see dozens of similar stories. More

lies and more lies I went today to purchase a Cherokee Trailhawk. Before going in I went on their website looking for cars. There was the one I wanted. I took a picture I went today to purchase a Cherokee Trailhawk. Before going in I went on their website looking for cars. There was the one I wanted. I took a picture of the stock number to be sure I had the right one. They advertised it to be 6000.00 lower. I got there my salesman keyed in the number and took me to the car I wanted. So I thought. I told him the one I wanted was black on black this was a blue one. He said no it was the way the picture looked on the computer that this was the car. He wanted me to test drive it. He let my family and I take the car. The car was on E.. Yep empty... He saw the fuel light was on and when I asked if I would run out of gas he said no... I didn't go far was to scared it kept dinging. Then when it came time to purchase it all of a sudden you didn't qualify for all the deductions to save the 6000.00 needless to say I left without a car. I did call back to find out from another salesman they had the black on black car as well as the blue one. This dealership is SAD cars are all muddy and dirty. Salesmen up the well you know doing nothing. Maybe to make it look like they are busy. Don't know how they stay in business. More

Would not Recommend This location is continuously a rip-off. Anywhere from damaging vehicles and extending time in service, to charging 50% more for parts, compared to a This location is continuously a rip-off. Anywhere from damaging vehicles and extending time in service, to charging 50% more for parts, compared to a dealership in St. Charles, merely 10 miles away. The part was a power switch panel, this location asked for ~$190 compared to ~$120 in St. Charles. More

I would rather have my nails pulled out than shop here Emailed internet manager Chad 7:45 Saturday morning about a Grand Cherokee Hemi advertised online. He emailed and called me after 8:00, talked to me a Emailed internet manager Chad 7:45 Saturday morning about a Grand Cherokee Hemi advertised online. He emailed and called me after 8:00, talked to me about the vehicle, and said to make sure to make an appointment to get $250 off internet price. Called Chad back at 1:50 and asked if Hemi was still available, he said it was, so i made an apppointment for 3:00 to test drive the vehicle. After I made the appointment, I again asked Chad if it was available since i had an hour drive to get there. After hanging up, i received a confirmation email verifying the appointment. Upon our arrival at 3:15, we were met by Danny, who went to get Chad for us. 10 minutes later Danny and Chad reappeared, and Chad informed us that the Hemi had been sold. When i questioned when, they said within the past hour. They said they had a similar vehicle to show us, which took 25 minutes to retrieve. The vehicle had not been cleaned, and Danny said they had just taken it in on trade an hour before. We said we wanted to test drive it, and after another 15 minutes, we finally got a plate so we could test drive it. I asked Danny for the Carfax on it, and he said he would have it when we got back. We returned from the test drive and asked for the Carfax, and if they had any other 8 cylinders. Danny said he would get the Carfax and check for any other 8 cylinder Cherokees. Twenty minutes later, we saw Danny exit the dealership, and shortly thereafter Chad reappeared with another salesman, Ben, and explained that Danny went home sick. They said they had another Cherokee for us to look at, and i asked for the Carfax on the vehicle we had just test driven. I also expressed concerns about the sunroof possibly having a leak in it and asked if we could run water over it to check for leaks. When we went to look at the 2nd Cherokee, it was disgusting dirty and had a bad lifter, and we told Ben we weren't interested. We then went back inside the showroom and asked about the Carfax for the first vehicle. Ben couldn't locate the vehicle, and after 30 minutes he finally provided the Carfax to us, but was still unable to locate the Jeep. After another 20 minutes, he returned and said he couldn't locate the vehicle and they must've sold it! So I made an appointment to look at a vehicle, drove an hour to test drive a car they didn't have, then test drove another vehicle that they sold within an hour without offering it to me first. I had a title and money in my pocket, but they apparently didn't want to sell me a Cherokee. One of the most ridiculious things i have ever seen in my life! More