Back

DuPage Chrysler Dodge Jeep RAM

Glendale Heights , IL

4.4
1,069 Reviews
Contact Dealership

433 East North Avenue

Glendale Heights , IL

60139

Directions

By Type

Showing 1,069 reviews

April 26, 2016

making it work Came in looking for a Ram pick up hd, left a few hours later after a little haggling with a 2016 ram 2500.. Good experience overall, though my 2016 ra More

by phill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Harshbarger, Octavio Coria
Apr 27, 2016 -

DuPage Chrysler Dodge Jeep RAM responded

Thank you Phill!

April 06, 2016

Liars and love to cheat Worst dealership we have ever seen they tell you one thing as a price then add stuff on the loan that you don't even want. More

by cck
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rick ? did not have a card, Donnie Kostecki
Apr 27, 2016 -

DuPage Chrysler Dodge Jeep RAM responded

We are sorry to hear you are not pleased with our service. To ensure you have a positive experience, I invite you to call me at 888-928-0799. Ask for Joe Segreti. Thank you for your feedback

April 03, 2016

vehicle purchase I am very happy with DuPage . Chrysler/ Jeep. My vehicle purchase was great thanks to Salesman, Alex Godinez . Alex knows his job and offers a comfor More

by Dan the Man
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Godinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2016 -

DuPage Chrysler Dodge Jeep RAM responded

Thank you! We appreciate it!

March 30, 2016

Would do it again Jack Alley was our first contact with DuPage Jeep. He was the hardest working salesman we had seen. We then visited other places, but came back to Ja More

by CINDI B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Alley
Apr 27, 2016 -

DuPage Chrysler Dodge Jeep RAM responded

Thank you Cindi! Enjoy your Cherokee!

March 30, 2016

I would give 0 stars if I could. On my hunt for a new Renegade,I noticed that Dupage had the best pricing available. I contacted Matt Falkiewicz to set up an appointment. When I arriv More

by dan drozdik
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Alex Godinez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Falkiewicz
Mar 31, 2016 -

DuPage Chrysler Dodge Jeep RAM responded

Dan, we are sorry you were less than pleased with your visit with us. We strive to provide the best service to every customer. We take pride in providing the best pricing available, unfortunately you offered $3,000 under the negotiated price. To ensure you have a positive experience, I invite you to call me at 888-928-0799. Ask for Joe Segreti. Thank you for taking the time to write this review and helping us to improve our customer service.

Mar 31, 2016 -

dan drozdik responded

http://www.dupagechryslerdodgejeepram.com/new/Jeep/2016-Jeep-Renegade-3321acb00a0e0ae815ab0216ebbd36b5.htm Above is the price on your website. If you look at your negative reviews, many have the same complaint. There is no disclaimer about what the qualifications are for your Dealer Incentives. I also received an E-quote with the same price. Here is the disclaimer on my E-quote: Your price quote is valid for 7 days and does not include Dealer Installed Accessories, Tax, License, or Doc Fees. We reserve the right to modify this quote to correct arithmetic errors. Incentive and pricing programs are subject to change by the Manufacturer without notice. We will notify you promptly if any incentive or pricing programs or other terms change. Your website advertised a 5000.00 dealer discount. I was told that I didn't qualify for over 3000.00 of the incentives. I never tried to negotiate from your advertised price. I just wanted to get a decent price for my trade in. Even if I was completely unreasonable, there is no excuse to treat customers that way. I will not call your representative, as there is nothing he can do for me. I already purchased a vehicle from a dealer that knows how to treat customers.

March 26, 2016

Great service no hassle great price The sales person Alex Godinez was awesome!! He had us in and out in under 2 hours. He found me the exact car I was looking for at a great price. More

by shelly0722
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Godinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2016 -

DuPage Chrysler Dodge Jeep RAM responded

So glad you found what you were looking for! Thanks for the great rating!

March 18, 2016

EASY PEASY I had been in the market for a new car for some time. I found EXACTLY what I was looking for on their website in my price point. I was able to call More

by Lori Walker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Segreti
Apr 27, 2016 -

DuPage Chrysler Dodge Jeep RAM responded

Thank you! So happy you found what you wanted!

March 16, 2016

Quick and friendly service. Alex Godinez, we make him walk back and forth to get keys for different vehicles, never give us a negative attitude very friendly to work with. We got More

by chamoy7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Godinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Caputo
Apr 27, 2016 -

DuPage Chrysler Dodge Jeep RAM responded

We appreciate the great rating!

March 14, 2016

GREAT PLACE I have been a customer for service and parts for many years so when it came do buying a new car; it was the only place to go. I worked with Jorge and More

by jthara
Recommend Dealer
Yes
Employees Worked With
George Del Valle
Apr 27, 2016 -

DuPage Chrysler Dodge Jeep RAM responded

We are glad you came to DuPage! Thank you!

March 11, 2016

Buying a car is painful....they made it a little easier Buying a car is painful. You always feel like you could have done better. But that being said, the people I dealt with this time were all polite and More

by Sharon1579
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don, Danny Tomasik
Apr 27, 2016 -

DuPage Chrysler Dodge Jeep RAM responded

Happy we made it easier! Thanks for the great rating.

...
92
...