DuPage Chrysler Dodge Jeep RAM

Was there 12/2021 traded it in our lease , and got a new jeep sahara 2021 4xe , there were 2 issues . The tax credit was not explained to us at all, we left the dealer under the impression that we were goin jeep sahara 2021 4xe , there were 2 issues . The tax credit was not explained to us at all, we left the dealer under the impression that we were going to received 7500$ as a refund , turns out it is tax credit meaning you can only received if you owed taxes. We felt that it was not explained well since they really wanted to make a transaction. Second issue was that we had already payed for the lease on that current month meaning we were ahead on payments, and they told us we would get the money back. And never received any money back. In addition we had over 9 hard inquiries in our credit , I understand about 4 but never 9. And without our knowledge about it. We did the transaction with Brian , and Donnie. I went back and asked if something can be done about all these issues since the car to my knowledge was 8200$ more than i had budget from. I personally went and talk to the finance manager Alex Godines , and said they would look into and will get a call back. 2 month has gone by and I haven’t heard a word from anyone. Tried to call multiple times and can’t get a hold of any managers. Overall, the sales reps and managment claim to go above and beyond for their customers with words; however no actions match their promises. I will 100% never make business with these people , and would never recommend to a friend. More

Oh my gosh, Donnie is amazing. I had two issues with my Jeep Wrangler. First, cracked windshield (AGAIN) and second I had zero paperwork from my purchase at the dealership (zip d I had two issues with my Jeep Wrangler. First, cracked windshield (AGAIN) and second I had zero paperwork from my purchase at the dealership (zip drive given to me was blank). Donnie was kind enough to pull all my paperwork, walk me through everything, had the patience to make sure I understood everything, and even point out a few options that I had purchased and not activated. SUCH an amazing service consultant! He made everything right with the time and attention he placed into my issues. He even gave my son some Jeep merch for his patience while we had detailed discussions. Thank you Donnie. You're doing a great job and you have made me a happy customer once again!! More

Excellent customer service. Ali and Lanny were great help with my new Jeep purchase. Definitely will recommend them to friends and family. Ali and Lanny were great help with my new Jeep purchase. Definitely will recommend them to friends and family. More

Rose Fritsch was amazing! !! I love that she was very attentive and walked through the whole process of trading in my car. Rose answered all questions that I had. She is an a !! I love that she was very attentive and walked through the whole process of trading in my car. Rose answered all questions that I had. She is an amazing person and a great sales person!!!! More

Last week, I had the need to have a tire replaced under my tire and wheel warranty through DuPage Chrysler Jeep after the tire picked up some type of object that essentially flattened the tire. I was able my tire and wheel warranty through DuPage Chrysler Jeep after the tire picked up some type of object that essentially flattened the tire. I was able to make a same day service appointment through Julie in the Service Department after she confirmed my warranty coverage, and upon arrival, Jennifer facilitated the tire replacement. I want to commend the dealership and Julie and Jennifer for their collective friendly, responsive, and professional customer service. The tire was replaced with the same model, and I was on my way with no problematic issues. Thank you to Julie, Jennifer, amd the dealership for your valuable assistance! More

I bought a new 300. I was very happy with the treatment .Rose and Alex were great . The finance dept was very helpful. I would recommend this dealership, honest people. I was very happy with the treatment .Rose and Alex were great . The finance dept was very helpful. I would recommend this dealership, honest people. More

I brought my car in for a oil change and tire rotation they did a great job i was in and out very quickly i would recommend them to anyone. they did a great job i was in and out very quickly i would recommend them to anyone. More

Brian Brundage and team communicated throughout the process and provided great service from test drive to delivery. Happy customers of DuPage Jeep. process and provided great service from test drive to delivery. Happy customers of DuPage Jeep. More

I own a 2015 jeep wangler ( DuPage jeep ) is the only place to go . Friendly service advisors , great mechanics & awesome porters !!!! DuPage Jeep always goes above and beyond, Top Notch service . Shout place to go . Friendly service advisors , great mechanics & awesome porters !!!! DuPage Jeep always goes above and beyond, Top Notch service . Shout out to Ray my service advisor and Manny my Porter.. Your not just a customer, your Family.. More