DuPage Chrysler Dodge Jeep RAM

Great Customer Service - Look for Sam Dulaney Best thing about Dupage Dodge are the people. Look for Sam Dulaney - he helped us find the perfect Chrysler Pacifica. I did some research beforehand a Best thing about Dupage Dodge are the people. Look for Sam Dulaney - he helped us find the perfect Chrysler Pacifica. I did some research beforehand and knew exactly which trim I wanted. Unlike other dealerships, he didn't try to upsell me things I did not want. Relatively quick experience. More

Great customer service Great experience working with Sam Dulaney at DuPage Dodge. Customer service was excellent, had questions answered and terms were good. Left as a happy Great experience working with Sam Dulaney at DuPage Dodge. Customer service was excellent, had questions answered and terms were good. Left as a happy customer. More

Purchased a wrangler Best and quickest dealership I have ever been to. I have always been a wrangler fan and this dealer will take care of you! Best experience! Best and quickest dealership I have ever been to. I have always been a wrangler fan and this dealer will take care of you! Best experience! More

A positive sales experience I have seldom been met with much integrity in sales departments at various dealerships in the past however, Dupage Dodge Chrysler Jeep was a very upli I have seldom been met with much integrity in sales departments at various dealerships in the past however, Dupage Dodge Chrysler Jeep was a very uplifting experience. I was met with hospitality by a young man who was able to answer all my questions fluently with affirmation. I have not yet decided on my commitment to a new car, but I will definitely be going back to Dupage for further counseltation. More

I WILL NEVER GO ANYWHERE BUT HERE NOW!!! No matter how busy everyone is there is always someone that steps up and is willing to drop what they are doing to help you. I took my jeep wrangler u No matter how busy everyone is there is always someone that steps up and is willing to drop what they are doing to help you. I took my jeep wrangler unlimited in for an oil change and it was the fastest with the best quality of care that I have ever received on my jeep. The oil change only took 20 minutes tops! Needless to say the people in here are nice from the minute you walk until the minute you walk out no matter if it is a receptionist, a sales person or the technicians. From now on this is the only place I am taking my jeep! Thanks Again!!!! More

Fun experience. I enjoy a spirited negotiation when buying a car. I wasn't disappointed at all with Mike. He heard me tell him what I wanted and in the end delivere I enjoy a spirited negotiation when buying a car. I wasn't disappointed at all with Mike. He heard me tell him what I wanted and in the end delivered it at the price advertised online. It was a fun experience, and driving my new 5.7 hemi powered Ram is a blast. Ignore the negative reviews. Know what you want and go in and get it. More

Excellent Service Mike Cavanagh and Monica Vasquez were extremely patient with us during the entire process. They were able to get us the car we wanted with no issues Mike Cavanagh and Monica Vasquez were extremely patient with us during the entire process. They were able to get us the car we wanted with no issues or surprises. More

Stay far far away!!! I knew the vehicle that I wanted and called ahead of time to make sure I qualified for the dealer incentive listed. Yes, I was told by Chad. When I a I knew the vehicle that I wanted and called ahead of time to make sure I qualified for the dealer incentive listed. Yes, I was told by Chad. When I arrived, the internet salesperson did not help me which is typical with dealerships these days as they pass it to a floor salesperson. So, get there, another guy acts like he is going to help us - Miguel was his name I believe and then he just demands my drivers license and gives me a plate to test drive the car. I had already test drove the model and wanted to buy it and cut all the xx as I didn't have all the time to waste, like dealers want to. We test drive come back and he passes us to another guy who has the worst attitude in the world. I think he was Luis? He sits down and acts like he has no idea what we are doing there or looking for. I asked him if they were done with the appraisal on our trade in and he says he doesn't know. He knows nothing about the car we are looking for and then actually says...I'm just coming into this and my day has been "xxxxty" cause i haven't sold any cars and other people have. Seriously?? What a weirdo - who says that to a customer. He sits there and twiddles his thumbs playing the stupid I make you wait shady car salesman techniques. Back and forth he comes with piecemeal answers to what we need. We are starting to get sick of this and then he takes us to another area and starts to break out the incentives that we do not qualify for. Right before he does this, he talks crap about another customer to us...hey dude, there's a reason your not selling any cars, cause you have a really crappy attitude. Sorry, he says, we will give you this amount for your trade in and you do not qualify for the money off the new car. I say no way and say you are losing a sale and he says thanks for coming in. I ask about his manager and he says oh sorry he isn't here and I'm not getting him involved. I say oh wow, your manager disappeared into thin air? And we go back and forth then he says ok i'll get him and he says well you didn't ask to speak with my manager you asked where he was. What a jerk...so the manager comes over and doesn't give 2 you know what's about us or that he is losing a sale so we walked out and bought a car elsewhere when we left, and super glad we did as I know that once we sat down with finance they would have tried to throw shady numbers in the transaction and do the shady things this car dealer is doing. So, I warn you unless you want to get scammed - Stay far far away! There's too many other dealerships to choose from. I'm soooo glad I left and went elsewhere!!! More

We leased a new Jeep vehicle . Salesman Tim Eddy very helpful during our leasing process. Everything went smooth. Recommend him for other people interested in buying or leasing. Salesman Tim Eddy very helpful during our leasing process. Everything went smooth. Recommend him for other people interested in buying or leasing. He had the jeep cleaned and ready when we arrived. More

Suck the Fun Out of Buying a New Car I give this the Dupage Dodge Jeep Dealer 1 star because my son did get the Jeep he wanted. But overall the Sales person Greg Harshbarger was dishonest I give this the Dupage Dodge Jeep Dealer 1 star because my son did get the Jeep he wanted. But overall the Sales person Greg Harshbarger was dishonest when it came to the price of the vehicle. He quoted us $1,800 below the sticker price; however, the financing documents were filled out with additional $3,000 for an extended warranty we did not want along with an additional $750 for maintenance agreement. The paper work did not reflect the $1,800 under list that he offered either. My husband and son stopped in and spoke to him and they did take the $3,000 off and were going to check on the original priced agreed upon, but the finance office was closed at the time. It is now going on 3 weeks and my husband has left several messages for Greg and the GM and none one has called us back. In short my son who just got his first job teaching was super excited to buy a new car for $34,000 , but Dupage Chrysler up-charged him t0 $44,000. All I can say is very dishonest and poor customer service. More