Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
DuPage Chrysler Dodge Jeep RAM
Glendale Heights , IL
1,065 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,065 reviews
October 06, 2017
The Dark Knight I'm beyond pleased with my purchase but also my experience at Dupage dodge Chrysler jeep. The staff was so professional and helped make my choice supe I'm beyond pleased with my purchase but also my experience at Dupage dodge Chrysler jeep. The staff was so professional and helped make my choice super easy. Walked out with an amazing Jeep Grand Cherokee. I will let everyone about them. Julie and Rose were amazing! Everyone meet the Dark Knight! More
by FonzyFire
October 04, 2017
Purchased a car I went in looking for my Jeep Wrangler I'd been shopping for for awhile... had some back and forth with pricing but at the end of the day I was happy. I went in looking for my Jeep Wrangler I'd been shopping for for awhile... had some back and forth with pricing but at the end of the day I was happy. More
by Buckley18
Employees Worked With
Bob Williams
October 03, 2017
Tim Eddy is the Man I stopped by DCJDR with the intent of looking for a truck to by towards the end of October. I had narrowed my search down to a few different vehicles I stopped by DCJDR with the intent of looking for a truck to by towards the end of October. I had narrowed my search down to a few different vehicles from several different manufacturers. I was introduced to Tim and he quickly impressed me with his overall knowledge, his non-aggressive approach and his intent on ensuring I picked the vehicle I wanted and not one I was settling on. He did everything he could to get me the best deal possible and I look forward to working with him on any vehicle I am looking to by in the future. More
by Eric F
Employees Worked With
Tim Eddy
September 29, 2017
New Dodge Durango Purchase Thanks to Bob Williams and crew in handling our new purchase. Bob and team worked their best to get us a great deal on our new Durango. So far it ha Thanks to Bob Williams and crew in handling our new purchase. Bob and team worked their best to get us a great deal on our new Durango. So far it has been a great driving experience and look forward to a long relationship. Lots to learn. Thanks again. More
by raymond f kalal
Employees Worked With
Bob Williams
September 28, 2017
Very bad experience - go someplace else Go someplace else....sales people cant explain the differences in the brands (Rubicon, Sahara, etc) and make the whole process a mystery so you have n Go someplace else....sales people cant explain the differences in the brands (Rubicon, Sahara, etc) and make the whole process a mystery so you have no idea what you are paying for (so when you check KBB or other source) which means you either spend a month investigating or get ripped off to their benefit. Either way it will cost you your money or time. Go spend time with a dealership that cares about your long term business wants to do you right and not rip you off. Salesman didn't know how back seat worked and other features and overcharged us for replacement keys that don't work. I thought the process was getting better and car dealerships know people hate this process. Spending 30-40K should be fun not a dread full experience. They make it dreadful dont go to Dupage Dodge go to the dentist to get your teeth pulled - its a better experience. More
by Halkyard
Employees Worked With
Not listed
September 26, 2017
Professional, courteous service I was kept informed of the progress on the service, Professional, courteous service on very low mileage 2004 Jeep Grand Cherokee. Great experience wi I was kept informed of the progress on the service, Professional, courteous service on very low mileage 2004 Jeep Grand Cherokee. Great experience with pleasant personnel More
by hotrodstan40
Employees Worked With
Ryan,
September 23, 2017
Don't. Unfortunately a delayed response for a past experience, but still worth putting out there... Just don't. I wish I had read the yelp reviews firs Unfortunately a delayed response for a past experience, but still worth putting out there... Just don't. I wish I had read the yelp reviews first, alas I was in a bind needing to get a new car fast. Found one online, talked to a salesman, made the appointment. That's where the decent experience stopped. Red flag number one should have been when we arrived at our appointment time (which had been confirmed more than once) and the salesman had just decided to take his lunch break, and although in the building didn't feel like coming to see us to make our appointment. I get it - a man's gotta eat, and things get busy - but just don't make an actual appointment for anytime anywhere around lunch. Someone else ends up helping us who was nice enough (Krystof, maybe? Don't quite recall and ended up throwing away the card when I knew we wouldn't be returning). The car we wanted to see had been sold. Which again I understand - they're in the business of selling cars - but if you knew we were coming to see it, a courtesy call would have been appreciated. We looked at and test drove a similar model. While there were some obvious flaws, we were in a jam and decided to pull the trigger. We did buy the car "as-is", and knew some of the cosmetic issues. The dealer also said they would detail it later in the week as they hadn't had a chance to yet. While I figured it was a long shot, I asked if I could bring it to any detail shop and they could just take the $200 off the bill as I had a shop I trusted - they declined. I wish I just had spent the money myself. We bought the car, had it for a few days, no problems whatsoever. Brought it in to be detailed at the dealership, it returned with the check engine light on, amongst other problems. We called. My husband drove there when we couldn't get a sufficient response via phone. We brought the car to show them. They insisted nothing was wrong, and despite the light not being on when we dropped it off, and being on when we picked it up, that is was to no fault of their own. We were met with nothing but attitude and in one case someone who claimed to be the manager yelling at my husband in the middle of the sales floor - classy. I continue to get emails about the car we're leasing (we're not leasing), or that they want to purchase our vehicle. If I actually wanted to deal with them again, I would trade it in, just so they could have it back, but it's not even worth it. All in all, we won't be back, and would recommend you not going either. In most cases I do my due diligence before visiting any new establishment, but this time was in a hurry - so shame on me. I've learned my lesson. More
by amanday
Employees Worked With
Don't recall
September 22, 2017
Great car buying experience Just recently purchased a Jeep Grand Cherokee from Dupage Dodge Chrysler Jeep and was very pleased with the experience. Erik Nunez was very responsiv Just recently purchased a Jeep Grand Cherokee from Dupage Dodge Chrysler Jeep and was very pleased with the experience. Erik Nunez was very responsive and worked endlessly to find a vehicle that fit my needs both financially as well as form and fit without pressuring the purchase. This was a great vehicle buying experience! More
by JL
Employees Worked With
Erik Nunez
September 21, 2017
Purchased our 2nd new vehicle from Dupage Dodge Chrysler Jee Thanks to Rose and the crew at Dupage Dodge Chrysler Jeep we just purchased another new vehicle. The process was symple and smooth due to this being o Thanks to Rose and the crew at Dupage Dodge Chrysler Jeep we just purchased another new vehicle. The process was symple and smooth due to this being our second purchase from them within two years. More
by Bobbie Sherden-Anderson
Employees Worked With
September 20, 2017
Go see Bob! I just bought a new Wrangler from Bob Williams and I couldn't be happier with the experience. Bob was a no xxxxxxxx type of guy and I value that abov I just bought a new Wrangler from Bob Williams and I couldn't be happier with the experience. Bob was a no xxxxxxxx type of guy and I value that above all else when buying a car; new or used. Bob found exactly what I was looking for and worked to get it at an Out The Door price I was comfortable with. Go see Bob, you won't be disappointed! More
by RockChestwell
Employees Worked With
Bob Williams
