DuPage Chrysler Dodge Jeep RAM

I had a pleasure purchasing a used Toyota from Lanny Lancaster , he was very professional, very helpful, knowledgeable. Lanny took his time to answer any of my questions about the new car I purchased . Lancaster , he was very professional, very helpful, knowledgeable. Lanny took his time to answer any of my questions about the new car I purchased . This was by far the best auto experience I’ve ever had. I recommend everyone go here for new or used car purchase, you will love it , Great people and no pressure salesman! I just recently went for my oil change and tire rotation and the service was as great as the buying experience. More

We were all ready to go home for being there quite awhile. some things were needing some more explanation. I returned the following day to get some answers on these things. I have been given most of awhile. some things were needing some more explanation. I returned the following day to get some answers on these things. I have been given most of the requests I have asked for and have been told others will be soon. More

DO NOT BUY FROM THIS DEALERSHIP! I can not stress this enough. This dealership makes a living off of shady business practices. We dealt with TIM! A salesman who loves to promote himself by challenging enough. This dealership makes a living off of shady business practices. We dealt with TIM! A salesman who loves to promote himself by challenging customers to check out his reviews on yelp. “You won’t find one bad review written about me” is what my wife and I were told. Truth be told... this dealership floods any and all reviews with positive feedback themselves. Let me clarify... any and all positive feedback you read about this dealership was submitted by salesman like TIM, by management, or by some other shady employee working here. TIM gave us a sales price, and then when all was said and done managed to manipulate the cost with hidden fees. TIM ensured my wife certain add ons would be FREE! Free tires, free environmental paint protection etc. After signing on the dotted line my wife realized what had happened, and honestly... to no fault of her own. Anyone would have been ripped off on this transaction because this dealership conveniently hid and held back paperwork clarifying all the additional charges they had tacked on. I thought we were beyond this. It’s 2020, and the stereotype of car dealerships looking to exploit and take advantage of women is still very much alive and THRIVING at DuPage Chrysler Dodge Jeep RAM located at 433 E North Ave., Glendale Heights Illinois 60139. As pathetic and sad as it is I highly recommend accompanying your wife, girlfriend, daughter, sister, mom etc. with multiple people if you hear they are visiting this dealership. There’s power in numbers when dealing with dealerships like this. If they go on there own... I assure you... they will be targeted by salesman like TIM, and they will look to rip them off anyway that they can. It’s honestly horrible that xxxxxxxx like this need to make a living robbing people blind by unlawfully manipulating paperwork and numbers so that the buyers are never truly aware of what’s waiting for them at the end. A couple other names we had the displeasure of working with and being lied to here were SAM and JEFF. Here’s the kicker... This environmental paint protection that was allegedly applied to the sales price... WAS NEVER EVEN PUT ON THE VEHICLE!!!! THEY NEVER EVEN PUT IT ON THE CAR!!! They worked in an additional 5K on the sales price, AND NEVER EVEN PROVIDED THIS SERVICE! They took the money they hid, and never even applied the service! Complete xxxxxxxx at this place. If they think they’ve successfully swindled another good honest customer they’re sorely mistaken! You see... these types of business practices are AGAINST THE LAW! There are laws put in place to protect good honest people against xxxxxxxx like TIM, SAM, JEFF etc. and this is really only the beginning. Lawyers have been contacted, and paperwork will be finalized. DuPage Chrysler Dodge Jeep RAM will be put on notice, and this will be pursued to the full extent of the law. More

Service here is always a 10. Everyone in the dealer has always been professional and very friendly. My next car will definitely be from Dupage always been professional and very friendly. My next car will definitely be from Dupage More

I go there for all my service and it is always a good experience the people are friendly and always explain the items that may need service experience the people are friendly and always explain the items that may need service More

Quick no hassle service. Oil change with tire rotation less than 1 hour. Very pleasant service personnel. Clean facility. All that was missing was donuts less than 1 hour. Very pleasant service personnel. Clean facility. All that was missing was donuts More

Love my Jeep!Top notch service!Very intelligent Love my Jeep! Top notch service! Very intelligent employees who will bend over backwards to satisfy my concerns. Will return in the future for my s Love my Jeep! Top notch service! Very intelligent employees who will bend over backwards to satisfy my concerns. Will return in the future for my service needs. More

Exceptional service.The people that I dealt with were Exceptional service. The people that I dealt with were courteous and professional. All work was done in time and everything was explained. I will c Exceptional service. The people that I dealt with were courteous and professional. All work was done in time and everything was explained. I will continue to have my vehicle serviced at this location. More

Tiffany Humberstone was great! She really made the car buying experience painless and easy. Well definitely recommend her to everyone we know for all of their car buying needs. buying experience painless and easy. Well definitely recommend her to everyone we know for all of their car buying needs. More

Quick service. No hassle. Easy to schedule. They even got me in before my appointment. Also free M&M’s, who doesn’t like that? me in before my appointment. Also free M&M’s, who doesn’t like that? More