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DuPage Chrysler Dodge Jeep RAM

Glendale Heights , IL

4.5
1,065 Reviews
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433 East North Avenue

Glendale Heights , IL

60139

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Showing 1,065 reviews

December 21, 2020

DuPage Chrysler Dodge Jeep and Ram is fair and honest when it comes time to upgrade your car or truck. I personally work with Mike Cavanaugh. Mike is very knowledgeable and was very helpful throughout th More

by cubswin
Recommend Dealer
Yes
Employees Worked With
Mike Cavanagh
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 20, 2020

I went on December 8, 2020 to this dealership to see what would be their best offer for a factory ordered Jeep Wrangler. Tiffany, the lady who helped me, proceeds to go to Jeep.com to do the build. Somethi More

by KYoung
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tiffany
Dec 31, 2020 -

DuPage Chrysler Dodge Jeep RAM responded

Hey Kevin it sounds like there must be some sort of miscommunication here. Can you please reach out to me at happycustomer@dupagedodge.com so I can try to find out more about what happened here

Dec 31, 2020 -

KYoung responded

There is no miscommunication. Tiffany told me several times that the price displayed in Jeep.com was the invoice price not MSRP. I questioned her about that and she insisted it was dealer invoice price. I don’t appreciate being jerked around. She lied to me not just once but several times. I would like to know why she lied about that!! I asked her through a text message but she never addressed the question. Please let me know what she says.

December 18, 2020

The dealership was quiet, orderly and efficient. The staff was polite and accommodating. The customary negotiation of price was courteous and professional. The manager made it a point to approach me t More

by rbruns33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Kosek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Day, Tony Busco - both 5 Stars
December 17, 2020

I had a good experience buying my Pacifica. Everything went smoothly, I am happy with the purchase and my interactions with my salesman Carlos Rosado were great. More

by aglovernilson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rosada, Carlos
December 14, 2020

Mike was very nice and very helpful. He worked very hard to get me where I wanted to be as far price range. Great customer service More

by Tamikatramaine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Segreti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Kosek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Cavanagh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Sandoval
December 13, 2020

Service was great. Need to go back in when part comes in. Not happy about that but understand. No coat to me since under warranty. More

by laura
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddy Ramirez
December 10, 2020

Maciej Skwiot and Dupage Dodge is the best! They Maciej Skwiot and Dupage Dodge is the best! They definitely work with their customers to find a solution and pull deals together. Thank you all! More

by kjklein
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maciej Skwiot
December 08, 2020

Always a great experience. Staff is always friendly and accommodating. Work is always spot on. Experience has always been very pleasant. Service is prompt as well. More

by rockytopp24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob
December 04, 2020

Had an awesome experience with Anthony Segreti. I had no questions that he could not answer! A lot better than other dealers that I had to deal with More

by Dillon20201500
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Segreti
December 02, 2020

Amazing service! We were taken care of quickly and efficiently. Eddy was in constant contact with us and answered all of our questions and concerns. More

by Viviana Lopez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddy Ramirez
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