DuPage Chrysler Dodge Jeep RAM

Sales person Raul is dishonest... the sales person Raul is so very dishonest, watch out for that one. This sale person took my keys and gave us the keys to the car we were buying, and the sales person Raul is so very dishonest, watch out for that one. This sale person took my keys and gave us the keys to the car we were buying, and gave us the owners manual to the new car, we were led to believe that we got the car at the payments we wanted. When we went to the financial person he asked us for 5,000.00 that we never agreed on. We were told buy finance that he was going to call other banks to get 72 months and will give us a call the next day, never called. They only use there one bank they go through, I would never recommend this place to anyone. Waste of my time....... More

Car buying This is my second purchase within a year. I returned because of the excellent customer service. Roman and the finance department were incredible. This is my second purchase within a year. I returned because of the excellent customer service. Roman and the finance department were incredible. More

Bought my first car! 2014 dodge dart! this was my first car buying experience and I'm happy I chose to come here! Roman was a great help! he made me feel comfortable throughout the whole p this was my first car buying experience and I'm happy I chose to come here! Roman was a great help! he made me feel comfortable throughout the whole process. he's very friendly and He helped me get the best deal! I love love love my new 2014 Dodge Dart and I'm so so happy I went to Dupage Dodge. I highly suggest you go here for your car buying experience! thanks Roman!!! More

Great Job - Dupage We worked with Roman (sales) and his team at Dupage and were very pleased with the whole process - I told Roman what I needed and he then worked with We worked with Roman (sales) and his team at Dupage and were very pleased with the whole process - I told Roman what I needed and he then worked with his team to exceed our needs - The experience went so well we also ordered a new 2014 SRT Jeep Grand Cherokee that comes in within the next week or two. Overall great team effort at Dupage Dodge Chrysler Jeep Mr. V More

Awesome I came in to take a look at at Jeep Grand Cherokee and i was greeted by Roman from sales. Just wanted to say the Roman was one of the best i have ever I came in to take a look at at Jeep Grand Cherokee and i was greeted by Roman from sales. Just wanted to say the Roman was one of the best i have ever dealt with! His knowledge of the jeep was outstanding all my questions where answered and I was super happy with the whole transaction. Just wanted to say thanks to everyone at Dupage Jeep. Keep up the good work Roman your bound for success. More

Go See Roman at Dupage Dodge! Roman took care of me every step of the way! This was my first time buying a car from a dealership and he explained everything to me easily so I can u Roman took care of me every step of the way! This was my first time buying a car from a dealership and he explained everything to me easily so I can understand. He also knows his Chryslers/Dodge vehicles very well explaining all the options and features of the cars I looked at. I highly recommend going to dupage Dodge, and I highly recommend that you ask for ROMAN in sales to help you out! More

Goodbye sonic! Hello journey!! From start to finish, getting my new dodge journey was great! Roman was very helpful and very friendly. He worked with me to get the best deal. I high From start to finish, getting my new dodge journey was great! Roman was very helpful and very friendly. He worked with me to get the best deal. I highly recommend this dealership. More

Best car buying experience ever!! Absolutely no hassle no run around straight to the point purchase. The salesmen (Roman) was very knowledgeable as well as professional. Will buy from Absolutely no hassle no run around straight to the point purchase. The salesmen (Roman) was very knowledgeable as well as professional. Will buy from again!!! More

Dishonest and unethical We just purchased a Town & Country from this dealership. Salesperson was great, helpful, and seemed honest. The financing end of things is where thing We just purchased a Town & Country from this dealership. Salesperson was great, helpful, and seemed honest. The financing end of things is where things fell apart and why we left with the impression that we had been cheated out of $500 and only by paying close attention did we save ourselves from being cheated out of another $2,250. First, the sticker price they showed us on the contract/final bill was $500 higher than the sticker price on the car. They claimed that was for some PDI charges but they had provided no detail as to what we were actually paying for or an explanation of why they don't include those in the original sticker. Second, we were fortunate to get 0% APR over 72 months. So, that also means that it is easy to calculate the monthly payment. The first payment they quoted us was $21 higher than the sticker price (even with the $500 "PDI" charges)/72 months. We hadn't caught this until they offered us an extended warranty for an extra $11/month. What we realized is that the original extra $21 was basically them charging us for part of the $2,250 extended warranty in hopes that making it look like it would only be another $11/month was a great deal. And, to top matters off, they didn't even fill up the tank of gas. On the test drive the tank was empty and they got it up to a quarter tank. Come on. So, in short, unethical, dishonest, and wouldn't go there again or recommend them to anyone else. Mike Hewitt More

Bait and switch tactics with poor customer service First let me state after they were very quick to respond to my inquiry about a Grand Cherokee it went quickly downhill shortly after. The online repre First let me state after they were very quick to respond to my inquiry about a Grand Cherokee it went quickly downhill shortly after. The online representative Jesse who was to meet me at 9 am wasn't even there. Then after speaking with two other individuals I'm told the vehicle I asked for specifically, and was told was in stock, was limited and not readily available. These are typical bait and switch tactics. I would not recommend this place to my worst enemy. Terrible business practices, save yourself the trouble and go elsewhere. More