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DuPage Chrysler Dodge Jeep RAM

Glendale Heights , IL

4.5
1,065 Reviews
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433 East North Avenue

Glendale Heights , IL

60139

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Showing 1,065 reviews

October 02, 2024

Johnathan Pena and Erika made the purchase of our new vehicle very fast and answered all of our questions. They were very knowledgeable and kind. More

by Tania
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Johnathan Pena and Erika
Oct 04, 2024 -

DuPage Chrysler Dodge Jeep RAM responded

Thank you for your feedback, Tania. It's wonderful to hear that Johnathan and Erika were able to assist you promptly and efficiently. We're committed to providing excellent service and we're glad we hit the mark for you. If there's any way we can make your future experiences even better, please let us know. We look forward to serving you again. Thank you! - Your Dedicated DuPage Chrysler Dodge Jeep RAM Dealership Customer Success Management Team

September 27, 2024

We had an excellent experience purchasing our 2024 Dodge Ram 2500 Limited at DuPage Chrysler Dodge Jeep Ram. The entire sales team was easy to work with, very flexible and the purchase process was the fast More

by Rodom440
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Brundage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ostap, Anthony in Finance
Sep 28, 2024 -

DuPage Chrysler Dodge Jeep RAM responded

Thank you for your 5-star review! We're delighted to hear of your positive experience with our sales team and Ostap during the purchase of your 2024 DodgeRam 2500 Limited at DuPage Chrysler Dodge Jeep Ram. We're glad you found the process efficient and appreciated our competitive pricing. We look forward to welcoming you back in the future! Thank you! - Your Dedicated DuPage Chrysler Dodge Jeep RAM Dealership Customer Success Management Team

September 17, 2024

Horrible service went for oil change waited 1 hour and 15 mins and left without getting it done! Had an appointment and walk ins come before you do I was told ! Crap More

by Jeff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
Sep 19, 2024 -

DuPage Chrysler Dodge Jeep RAM responded

We're sorry to hear about your recent experience with us, Jeff. We strive to provide efficient service, especially for those with appointments. We would appreciate the opportunity to discuss this further with you. Please reach out to us directly at your earliest convenience. Customer satisfaction is our top priority. Please contact our Management Team at (630) 446-1400 in order to find a resolution and make this right. Thanks! - Your Dedicated DuPage Chrysler Dodge Jeep RAM Dealership Customer Success Management Team

September 13, 2024

Very accommodating and helpful - and service oriented. No surprises and no tricks. Such a great experience More

by Danbaldwin86
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2024 -

DuPage Chrysler Dodge Jeep RAM responded

Thank you for your 5-star rating, Dan! At DuPage Chrysler Dodge Jeep RAM, we always aim to provide a straightforward and service-oriented experience. We appreciate your kind words and look forward to serving you in the future. Thank you! - Your Dedicated DuPage Chrysler Dodge Jeep RAM Dealership Customer Success Management Team

July 12, 2024

Classic Bait and switch dealership. Brian and and general managers promise the world and act as if they will go above and beyond for your purchase and loyalty; however, once you leave, More

by courtney713.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Brian Brundage
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2024 -

DuPage Chrysler Dodge Jeep RAM responded

Courtney, we are deeply saddened to read your review and can assure you we strive to provide our customers with honest and transparent service. We sincerely apologize for any miscommunication that may have occurred and ask that you please contact our Management Team at (630) 446-1400 in order to find a resolution and make this right. Thank you in advance for your time. - Your Dedicated DuPage Chrysler Dodge Jeep RAM Dealership Customer Success Management Team

July 06, 2024

Shout out to John L. , Brian B. and Jeff K. who all went above and beyond to help make financing my Wrangler a simple/straightforward experience! Well taken care of from b More

by Arielle Zambrano
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Kosek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Brundage
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Landem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2024 -

DuPage Chrysler Dodge Jeep RAM responded

We're so grateful for your 5-star review, Arielle! Our team, especially John, Brian, and Jeff, are thrilled to have provided you with a straightforward financing experience for your Wrangler. Thank you for your patronage and we look forward to seeing you again! Thank you! - Your Dedicated DuPage Chrysler Dodge Jeep RAM Dealership Customer Success Management Team

July 03, 2024

It’s been frustrating since I purchased my jeep grand Cherokee as after less then one day, there was a computer error causing the emergency collision brakes to disengage. I brought the vehicle back and w More

by Drew.tetik
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Brundage
2.0
This rating includes all reviews, with more weight given to recent reviews.
John Landem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2024 -

DuPage Chrysler Dodge Jeep RAM responded

Drew, we sincerely apologize for any inconvenience you may be dealing with involving your Jeep. Please get in touch with our Management Team at (630) 446-1400 in order to find a resolution and make this right. We look forward to speaking with you soon. Thank you. - Your Dedicated DuPage Chrysler Dodge Jeep RAM Dealership Customer Success Management Team

July 02, 2024

Tyler did a great job helping me with the purchase of my Jeep Gladiator and working out a great deal for me. He also helped me get my first new car which was the same Jeep Wrangler that I used to trade in f More

by Max Minnifield
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Conway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2024 -

DuPage Chrysler Dodge Jeep RAM responded

Thank you, Max, for your 5-star review of DuPage Chrysler Dodge Jeep RAM. We're thrilled to hear that Tyler provided you with great service and helped you find the perfect Jeep Gladiator. We appreciate your patronage and invite you to return for any future automotive needs. Thank you! - Your Dedicated DuPage Chrysler Dodge Jeep RAM Dealership Customer Success Management Team

June 25, 2024

Tyler Conway was amazing to work with. Great service and experience. I would work with him again More

by sannala64
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Conway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2024 -

DuPage Chrysler Dodge Jeep RAM responded

Thank you for choosing DuPage Chrysler Dodge Jeep RAM for your automotive needs, sannala64. We're thrilled to hear that Tyler provided you with excellent service during your visit. We appreciate your business and look forward to helping you with any future car needs. Thank you! - Your Dedicated DuPage Chrysler Dodge Jeep RAM Dealership Customer Success Management Team

June 25, 2024

Tyler Conway provided excellent customer service. 10/10 highly recommended! I was very pleased with my experience at this dealership thanks to him! More

by SamAnnala
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Conway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2024 -

DuPage Chrysler Dodge Jeep RAM responded

Thank you, Sam, for choosing DuPage Chrysler Dodge Jeep RAM for your automotive needs. We're thrilled to hear Tyler provided excellent customer service during your experience. We appreciate your recommendation and look forward to serving you again soon. Thank you! - Your Dedicated DuPage Chrysler Dodge Jeep RAM Dealership Customer Success Management Team

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