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DuPage Chrysler Dodge Jeep RAM

Glendale Heights , IL

4.4
1,071 Reviews
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433 East North Avenue

Glendale Heights , IL

60139

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Showing 1,071 reviews

April 14, 2025

I recently purchased a Jeep Wagoneer from DuPage CJDR. I couldn't be happier with the service and my new car! Tommy Conway and Naomi McCain were amazing, helpful and not pushy. I would highly recommend go More

by ashleylazzara
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Conway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Brundage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Naomi McCain
Apr 16, 2025 -

DuPage Chrysler Dodge Jeep RAM responded

Ashley, we're so grateful for your positive feedback. It's fantastic to hear that Tommy, Naomi, and your new Jeep Wagoneer from us exceeded your expectations. Your recommendation means a lot to us. We look forward to serving you again in the future! Thank you! - Your Dedicated DuPage Chrysler Dodge Jeep RAM Dealership Customer Success Management Team

April 04, 2025

I received the pleasure to work with Brian and it was a smooth easy process of buying a used car. He made sure everything was exactly how i wanted it. No pressure of buying extra products. He even shipped More

by ittybitty
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Brundage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jared
Apr 07, 2025 -

DuPage Chrysler Dodge Jeep RAM responded

We appreciate your kind words. It's great to hear that Brian was able to provide you with such a smooth car-buying experience. We pride ourselves on our commitment to delivering excellent service and we're glad we could meet your expectations. We're truly grateful for your trust in DuPage Chrysler Dodge Jeep RAM and we hope to see you again soon. Thank you! - Your Dedicated DuPage Chrysler Dodge Jeep RAM Dealership Customer Success Management Team

January 17, 2025

Not what I expected. Very knowledgeable service advisor except when after the work was done and there was still issues. I got no help at all. You would think after paying More

by Jpena0620
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Advisor and service technician
Jan 18, 2025 -

DuPage Chrysler Dodge Jeep RAM responded

We appreciate your feedback. It's concerning to hear about the issues you've experienced after having a new engine fitted in your Jeep Wrangler. We strive to provide top-notch service and it seems we missed the mark. We welcome any further details you'd like to share with us so we can better understand the situation. Please consider giving DuPage Chrysler Dodge Jeep RAM another chance to meet your expectations. Thank you! - Your Dedicated DuPage Chrysler Dodge Jeep RAM Dealership Customer Success Management Team

December 19, 2024

Wonderful experience! Brian worked with us to find a car for me within my limited budget. We went through several test drives before we found the perfect fit. Brian was gr More

by Dawn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Brundage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 22, 2024 -

DuPage Chrysler Dodge Jeep RAM responded

Hello Dawn, we sincerely appreciate your kind words about your experience at DuPage Chrysler Dodge Jeep RAM. It's great to hear that Brian was able to assist you in finding the perfect car within your budget and that our staff made the process enjoyable. Your recommendation means a lot to us. We look forward to assisting you with any future needs. Thank you! - Your Dedicated DuPage Chrysler Dodge Jeep RAM Dealership Customer Success Management Team

December 16, 2024

Was pleased with my vehicle purchase and trade-in time transaction but did not appreciate being promised floor and cargo area mats then the salesmen refused to give them as promised because of a truthful More

by hambone92037
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
James Loizzi
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2024 -

DuPage Chrysler Dodge Jeep RAM responded

We truly appreciate your feedback, hambone92037. We are glad to hear that you were pleased with your vehicle purchase at DuPage Chrysler Dodge Jeep RAM. However, we sincerely apologize for any misunderstanding regarding the floor and cargo area mats. Your trust in us is crucial and we regret if we have given you any reason to doubt that. We value your feedback and will take it into consideration for our future interactions. Thank you for bringing this to our attention. Thank you! - Your Dedicated DuPage Chrysler Dodge Jeep RAM Dealership Customer Success Management Team

Dec 18, 2024 -

hambone92037 responded

Thank you you say? For what? For lying? All the apologies in the world, don't get me the mats I was promised. From my first time experience at Dupage, your dealership is one of liars and people who misconceive customers. Like I said, there was no misunderstanding, only lying on your part. You do not have my trust and never will and I will never be back. I will leave other reviews too. I also reported this to FCA customer care.

December 03, 2024

I purchased a 2024 Wrangler Sahara a few weeks ago. The salesman promised me floor mats after filling out a survey. It took three phone calls to be track him down. He refused to give them to me because More

by hambone92037
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jeff Kosek
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Loizzi
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2024 -

DuPage Chrysler Dodge Jeep RAM responded

We at DuPage Chrysler Dodge Jeep RAM sincerely appreciate your feedback, Greg. It's concerning to hear about your experience with the floor mats for your Wrangler Sahara. Your satisfaction is important to us, and we regret any misunderstanding. Please feel free to reach out to us with any further comments or concerns you may have. Thank you! - Your Dedicated DuPage Chrysler Dodge Jeep RAM Dealership Customer Success Management Team

October 02, 2024

Johnathan Pena and Erika made the purchase of our new vehicle very fast and answered all of our questions. They were very knowledgeable and kind. More

by Tania
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Johnathan Pena and Erika
Oct 04, 2024 -

DuPage Chrysler Dodge Jeep RAM responded

Thank you for your feedback, Tania. It's wonderful to hear that Johnathan and Erika were able to assist you promptly and efficiently. We're committed to providing excellent service and we're glad we hit the mark for you. If there's any way we can make your future experiences even better, please let us know. We look forward to serving you again. Thank you! - Your Dedicated DuPage Chrysler Dodge Jeep RAM Dealership Customer Success Management Team

September 27, 2024

We had an excellent experience purchasing our 2024 Dodge Ram 2500 Limited at DuPage Chrysler Dodge Jeep Ram. The entire sales team was easy to work with, very flexible and the purchase process was the fast More

by Rodom440
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Brundage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ostap, Anthony in Finance
Sep 28, 2024 -

DuPage Chrysler Dodge Jeep RAM responded

Thank you for your 5-star review! We're delighted to hear of your positive experience with our sales team and Ostap during the purchase of your 2024 DodgeRam 2500 Limited at DuPage Chrysler Dodge Jeep Ram. We're glad you found the process efficient and appreciated our competitive pricing. We look forward to welcoming you back in the future! Thank you! - Your Dedicated DuPage Chrysler Dodge Jeep RAM Dealership Customer Success Management Team

September 17, 2024

Horrible service went for oil change waited 1 hour and 15 mins and left without getting it done! Had an appointment and walk ins come before you do I was told ! Crap More

by Jeff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
Sep 19, 2024 -

DuPage Chrysler Dodge Jeep RAM responded

We're sorry to hear about your recent experience with us, Jeff. We strive to provide efficient service, especially for those with appointments. We would appreciate the opportunity to discuss this further with you. Please reach out to us directly at your earliest convenience. Customer satisfaction is our top priority. Please contact our Management Team at (630) 446-1400 in order to find a resolution and make this right. Thanks! - Your Dedicated DuPage Chrysler Dodge Jeep RAM Dealership Customer Success Management Team

September 13, 2024

Very accommodating and helpful - and service oriented. No surprises and no tricks. Such a great experience More

by Danbaldwin86
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2024 -

DuPage Chrysler Dodge Jeep RAM responded

Thank you for your 5-star rating, Dan! At DuPage Chrysler Dodge Jeep RAM, we always aim to provide a straightforward and service-oriented experience. We appreciate your kind words and look forward to serving you in the future. Thank you! - Your Dedicated DuPage Chrysler Dodge Jeep RAM Dealership Customer Success Management Team

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