Driveway - Online Convenience Delivered

Buyer Beware. Having a busy schedule, purchasing a vehicle online was enticing to me, and I wanted to try Driveway. My journey to buying the vehicle started on Ja Having a busy schedule, purchasing a vehicle online was enticing to me, and I wanted to try Driveway. My journey to buying the vehicle started on January 2nd, and due to Driveway dropping the ball and various problems on their end, three deals fell apart. Since Driveway had my deposit and downpayment, I gave them one more try, and the deal went through this time. I finally received my vehicle on Feb 14th, with damage to the car's body and no license tags. I am out an additional $4,000 for the body repair and temporary tags, and I hope they follow through with registering the car with the state. Expensive lessons were learned throughout this process. I am sure they will be a great company once they figure out what they are doing. More

Very easy and convenient site! I am a first time buyer and despite having a busy schedule, the folks from Driveway were incredibly patient and consistent. They walked me through th I am a first time buyer and despite having a busy schedule, the folks from Driveway were incredibly patient and consistent. They walked me through the whole process, made things uncomplicated, and I appreciate their communication efforts most of all. Excellent customer service! More

Everything was handled very quick and professionally, from the initial offer, to the documents being sent back and forth, all the way ti the pick up process. I'm happy with my choice on going with drivew from the initial offer, to the documents being sent back and forth, all the way ti the pick up process. I'm happy with my choice on going with driveway! More

Great Dealership to work with! Very helpful especially Isaac. A++. Definitely will be back to buy from again! Very helpful especially Isaac. A++. Definitely will be back to buy from again! More

Smooth transaction, staff was very professional, and they definitely care about customer satisfaction. I give them an A+ definitely care about customer satisfaction. I give them an A+ More

Great experience from start to finish. Jada and everyone I worked with are true professionals. Thanks again! Jada and everyone I worked with are true professionals. Thanks again! More

Easy and efficient process. Customer service always answered my calls with no delay and were professional and friendly. They paid me more than any other place offered for my car Customer service always answered my calls with no delay and were professional and friendly. They paid me more than any other place offered for my car. Highly recommended! More

Seamless transition from the first quote to the last payment and pick up. This was probably the least stressful car transaction I’ve ever done. Thank you. payment and pick up. This was probably the least stressful car transaction I’ve ever done. Thank you. More

I have purchased from this dealership multiple times. The last time was a nightmare so I waiting a bit before trying again. This time they decided to undervalue my trade by several thousand dollars and The last time was a nightmare so I waiting a bit before trying again. This time they decided to undervalue my trade by several thousand dollars and refused to budge so they lost a sale. Once bitten twice shy I guess. The person I was dealing with was super nice and supportive however and I love the idea behind driveway, however in typical Lithia fashion, their customer service is poor. More

Excellent experience and excellent service. Very easy to deal with and the process with smooth. Very happy and pleased I would recommend them to anyone!! Very easy to deal with and the process with smooth. Very happy and pleased I would recommend them to anyone!! More