Driveway - Online Convenience Delivered

This is the first vehicle I have ever purchased and I was a little hesitant to purchase a vehicle online but the process has been seamless. The driveway/lithia team has been amazing with their communication a little hesitant to purchase a vehicle online but the process has been seamless. The driveway/lithia team has been amazing with their communication and always giving active updates. More

This was the easiest car buying process I've ever had! Everyone I dealt with was awesome,financing was easy, and I love my new jeep! Everyone I dealt with was awesome,financing was easy, and I love my new jeep! More

Christina and Amber were amazing. Best customer service I’ve had in years. 10/10 recommend Best customer service I’ve had in years. 10/10 recommend More

Thank you guys for getting my car checked and delivered on time .. all the team members are cooperating on time .. all the team members are cooperating More

From start to finish this has been the easiest and smoothest purchasing a car I've ever had. Cassandra and Cheyenne were top notch and I would highly recommend anybody go through driveway.com to purch smoothest purchasing a car I've ever had. Cassandra and Cheyenne were top notch and I would highly recommend anybody go through driveway.com to purchase their next vehicle. The dealership did not include floor mats in my car that I purchased and immediately I was reassured not to worry and Cassandra got right on top of it with accounting department issuing me a gift card to purchase floor mats of my choice. Even though the dealership listed the vehicle without floor mats they took it upon themselves to do above and beyond and I am so happy with my choice to use Driveway.Com More

Our car was delivered as scheduled time. I would highly recommend Driveway online delivery service. I would highly recommend Driveway online delivery service. More

The whole process was great from sale to pickup I am very happy with driveway happy with driveway More

They were very supportive of my first car buying experience online. I would use them again for another car purchase. experience online. I would use them again for another car purchase. More

This was my first time buying a car online and from a different state. There were definitely some hiccups. One challenge is that you deal with so many different people from so many different departments. different state. There were definitely some hiccups. One challenge is that you deal with so many different people from so many different departments. So it’s a little difficult to know who to reach out to when there is an issue. And there definitely worth some issues. Because I rely on photos, since I can’t see the car, it was challenging to get additional photos that showed specific areas of damage. Since the people you’re buying the car from aren’t on the actual lot with the car, that definitely adds a layer of complexity. I’d read reviews about the temporary plates not getting to the customer on time, was not an issue for us. They were very good about overnighting things to me , so that I got paperwork in a timely manner. There were definitely some standouts that were great to work with. Jessica Romanco in the finance area was amazing and very responsive. Ken Myers in the transport area was also great and very responsive as well. Overall, the experience has been a positive one. I’ll know more when the car arrives and I get to see it. More

Horrible dealership. Had a horrible representative and horrible supervisor that lacked experience. Carvana is a lot more professional. Had a horrible representative and horrible supervisor that lacked experience. Carvana is a lot more professional. More