Driveway - Online Convenience Delivered

this was a very easy process. My agent had great customer service. I’ve already referred others. My agent had great customer service. I’ve already referred others. More

Fast, efficient and easy! They gave us the BEST price for our vehicle, and we got at last 10 other quotes! They gave us the BEST price for our vehicle, and we got at last 10 other quotes! More

Very easy, fast, and convenient. No complaints at all, although I had never heard of Driveway before. No complaints at all, although I had never heard of Driveway before. More

Very easy to deal with honored the price they quoted to buy my vehicle very happy with their service buy my vehicle very happy with their service More

I worked with Driveway after getting multiple quotes from other companies (Shift/Carmax/KBB/etc) and Driveway beat the competitors by far on offering price to sell them my vehicle. I am out of their market a other companies (Shift/Carmax/KBB/etc) and Driveway beat the competitors by far on offering price to sell them my vehicle. I am out of their market area but they were still able to work with me efficiently to sell my vehicle. My advisor Kayleen was very thorough explaining the process and timeline estimate and what was needed. They sent the paperwork to me overnight with paid shipping return with tracking so I could ensure the documentation got back safely. The payment was in my account before the estimated 3-5 business days and they worked with me to get my vehicle picked up as soon as possible before I was out of town. The one area of improvement I would recommend is adding in a verification to check with the customer of where the paperwork should be sent as they sent it to my old address on accident. This was quickly rectified as they immediately sent me another copy of the paperwork which arrived the next morning by UPS next day air. Other than that minor hiccup, the process was smooth and easy! More

I made my deposit on feb 26th got car mar 16. Thought the process would have been a bit quicker but I still saved money and didn’t have to deal with haggling and all the extras dealerships in my Thought the process would have been a bit quicker but I still saved money and didn’t have to deal with haggling and all the extras dealerships in my area were trying to add on to the sale. Unfortunately after 2 weeks someone rear ended me at a stoplight. More

Very good service, well organized, paying decent price for the cars they buying. I would recommend to all my friends. for the cars they buying. I would recommend to all my friends. More

Do not waste your time or money READ ME ! ! ! ! updated still no registration or license plates over 4 months..SMH. Now I’m just getting ignored by everybody at the company. It has been not ! ! ! updated still no registration or license plates over 4 months..SMH. Now I’m just getting ignored by everybody at the company. It has been nothing but a hassle since day one first and foremost. I found a car I liked put through a credit application got insurance on the vehicle and everything and then they sold it out from underneath me. Found a second car I liked but now I have to jump through hoops just to sign some paperwork I have to get it notarized I have to find my local DMV put down the address phone number location of the DMV. Had to wait for paperwork to get mailed to me hello 1995!!!!! I purchased a car off of Carvana 3 years ago the whole process took 6 days from finding a car to having it delivered to my house. ALL paperwork was done online No need to mail anything hello 20th century!!!! It is way easier just to go to a local dealership and fiend car that way. The first 2 representatives I talk to you from Driveway were very unprofessional they did not reply to emails phone calls or text messages in a timely fashion it was not until a manager got involved that the process started to move along. And I do think the upper management staff they were very helpful and considerate to my time as a customer. That is the only positive thing I have to say. Secondly upon receiving my car the timing belt water pump oil pump and every component that has to do with the timing needed to be replaced took about 3 weeks for my car to get fixed Driveway got me a rental car. Thirdly now I am still waiting on my registration and license plates I bought the car on 11/27/2021 it is now 03/24/22 I have been pulled over 3 times and let go with a warning for not having inspection sticker and valid license plates???!!!????? Don’t waste your time or money !!!!!!!! More

Super easy process. Everyrhing is done for you. Couldn't be easier. So happy with Driveway. Everyrhing is done for you. Couldn't be easier. So happy with Driveway. More

Great experience! Everyone we dealt with was friendly and very patient. Was always kept informed of all details. Everyone we dealt with was friendly and very patient. Was always kept informed of all details. More