
Driveway - Online Convenience Delivered
Portland, OR
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Rachel was excellent very responsive and went above and beyond to get me into a better car honestly I’d chose her when I buy a car next on drive time she is the reason it happen I almost lost hope thank yo beyond to get me into a better car honestly I’d chose her when I buy a car next on drive time she is the reason it happen I almost lost hope thank you so much Rachel! More
Amanda was incredible! ! She was very patient with me asking all of my questions and extremely informative when answering those questions. After a few minutes of speaking I ! She was very patient with me asking all of my questions and extremely informative when answering those questions. After a few minutes of speaking I felt as if I was chatting with a close friend that was helping me purchase my next vehicle. Great experience. More
Amanda was so polite and helpful with my vehicle search. She was patient and explained the process to make me feel comfortable! Thanks!!! (5 stars) She was patient and explained the process to make me feel comfortable! Thanks!!! (5 stars) More
Communication was very unclear and inconsistent. I didn’t have a dedicated person, so my Point of contact kept changing, Email correspondence was to a generic inbox - never surre who was responding I didn’t have a dedicated person, so my Point of contact kept changing, Email correspondence was to a generic inbox - never surre who was responding and whether or not anyone actually was reading my questions / requests. I had to ask the same question 3 or 4 times before anyone even answered. The offer price to buy my car was competitive, but haven’t decided if it was worth the hassle of dealing with the poor customer service. More
Amanda was absolutely fantastic in all aspects of the experience. She spent time to ensure I understood the entire process from preliminary steps (securing my state drivers license after moving from out experience. She spent time to ensure I understood the entire process from preliminary steps (securing my state drivers license after moving from out of state) all the way through selecting a vehicle and coordinating with the dealership. I had multiple questions regarding the timing of this process and she answered all of my questions confidently and with great accuracy. I cannot thank her enough for the fantastic customer service I’ve experienced with her as my assigned agent. More
I am extremely pleased with how convenient the online process was, will definitely be recommending to other people I know looking for a vehicle process was, will definitely be recommending to other people I know looking for a vehicle More
I’ve had an overall great experience with the dealership. I would like to shout out Amanda for her great work and communication I would definitely recommend to family and friends! I would like to shout out Amanda for her great work and communication I would definitely recommend to family and friends! More
I had my doubts about online car purchases, but after dealing with Driveway, I can confidently say with them you’re in great hands. They explain to you everything and they work very fast to get you in yo dealing with Driveway, I can confidently say with them you’re in great hands. They explain to you everything and they work very fast to get you in your new vehicle. Papers will be sent to you very quickly, and effortlessly on your part. They solved any issues I had quickly and you speak to a person every time you call, which is rare now days. I will recommend them to everyone. Shoutout to Amanda, Jeffrey, Alex and everyone on their teams. More