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Driveway - Online Convenience Delivered

Portland, OR

4.3
1,099 Reviews

No Retail Location

Portland, OR

97225

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Showing 1,099 reviews

January 14, 2025

Alden and Amanda were top notch! They kept in touch, followed-up, and provided updates throughout the process. While, we didn't buy a vehicle from them this time, I'll definitely wil More

by Mike
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Alden, Amanda
Jan 15, 2025 -

Driveway - Online Convenience Delivered responded

Hi Mike, Thank you for your kind words! We’re thrilled to hear that Alden and Amanda provided such amazing service and kept you informed throughout the process. Even though you didn’t purchase a vehicle this time, we’re glad to know you’ll be reaching out to them in the future. We’ll be ready to assist you whenever you’re ready to find your next vehicle! 🚗😊

January 13, 2025

Arianna is the best. I really enjoyed working with her she was amazing. Thank you Driveway More

by Iamerikaa55
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Arianna
Jan 15, 2025 -

Driveway - Online Convenience Delivered responded

Hi there, Thank you for the kind words! We’re thrilled to hear that Arianna provided you with such an amazing experience. She truly is the best, and we’re lucky to have her on the team. We appreciate you choosing Driveway!

January 13, 2025

Simple process from beginning to end. Communication was great and it was nice having another option besides local dealerships. More

by BMW4LFE
Recommend Dealer
Yes
Employees Worked With
Rachel
Jan 15, 2025 -

Driveway - Online Convenience Delivered responded

Hi there, Thank you for sharing your experience! We’re glad to hear the process was simple and the communication met your expectations. Providing convenient options beyond local dealerships is something we’re proud to offer. We appreciate you choosing Driveway!

January 12, 2025

Rachel has been and continues to be an excellent communicator throughout my FIRST car buying experience. I couldn’t ask for a better agent or team to guide me through this process. I highly recommen More

by Kat
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rachel, Cheyenne, Luke
Jan 15, 2025 -

Driveway - Online Convenience Delivered responded

Hi Kat, Thank you for sharing your experience! We're thrilled to hear that Rachel has been an excellent communicator and made your first car-buying experience so smooth. Providing exceptional customer service is something we strive for, and Rachel and the team will be delighted to know they made such a positive impact. We’re grateful for your recommendation and wish you many wonderful adventures in your new car! 🚗✨

January 09, 2025

Very easy and user friendly car buying experience. All of the representatives I worked with were professional, friendly, and eager to help. Although a few problems occurred with the vehicle itself, dr More

by mmmiles730
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shakeidra, Rynn, Darren, Chris
Jan 15, 2025 -

Driveway - Online Convenience Delivered responded

Thank you for sharing your experience with Driveway! We're glad to hear that our team, especially Shakeidra and Rynn, provided professional and empathetic service. We appreciate your understanding regarding the vehicle issues and look forward to assisting you with future purchases!

January 09, 2025

Very thoughtful and reliable throughout the process. Made sure to guide me every step of the way. More

by kamangak7
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Arianna, Parker, Felix, Cheyenne
Jan 13, 2025 -

Driveway - Online Convenience Delivered responded

Thank you for your kind review! We’re so glad to hear that you felt supported and guided throughout the entire process. We strive to provide reliable and thoughtful service, and it’s great to know we met your expectations. If you need anything further, don’t hesitate to reach out. We’re here to help!

January 08, 2025

Resposive, good customer service. Will purchase next vehicle through this company. The team was great and i had a good time working with them More

by josemontgreen45
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cheyenne
Jan 09, 2025 -

Driveway - Online Convenience Delivered responded

Thank you for your wonderful feedback! We're so glad to hear that you had a great experience with our team and that our customer service met your expectations. It means a lot to us that you’re already thinking about working with us again for your next vehicle purchase! We look forward to assisting you again in the future. If you ever need anything, don’t hesitate to reach out!

January 08, 2025

This review is about Amanda as well as the team. I was very unsure about online vehicle shopping and due to my job I was not able to travel as i had in the past so i was doing a lot of research and More

by Jay
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Amanda, Lindsay and management
Jan 09, 2025 -

Driveway - Online Convenience Delivered responded

Hi Jay, Thank you so much for sharing your experience with us! We’re thrilled to hear that Amanda and the team were able to guide you through the online vehicle shopping process and make it a smooth experience. We understand how important it is to have a knowledgeable and patient representative, especially when making such an important purchase, and we’re so glad Amanda could provide that support. Congratulations on your 2024 Kia GT! If you ever need anything in the future, we’re always here to help.

January 08, 2025

Let me start by saying Lidia made this a 5 star ending. She was phenomenal in helping me understand the DMV process and what needed to be done to remedy the issue I was having. 3 stars overall due to my ex More

by abram
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lidia
Jan 10, 2025 -

Driveway - Online Convenience Delivered responded

Hi Abram, Thank you for sharing your honest feedback. We’re so glad to hear that Lidia provided exceptional assistance and helped clarify the DMV process for you. We’ll be sure to share your kind words with her—she’ll be thrilled to know her support made such a positive impact! That said, we’re truly sorry for the earlier frustrations you experienced with communication and the challenges surrounding the VIN verification process. We understand how this could feel like a “run in circles” situation, and we regret any inconvenience it caused. We’ve escalated your feedback to our Customer Satisfaction team, who will be reaching out to provide updates and work toward a resolution for your registration and plates. We appreciate your patience and understanding as we address this, and we’re committed to making things right. If there’s anything else we can assist you with in the meantime, please don’t hesitate to let us know.

January 07, 2025

Arianna was the first person we spoke to at driveway! She was super kind and easy to talk to and helped us with the process every step of the way! She was able to help answer any questions we had as this More

by Tulsi
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Arianna
Jan 09, 2025 -

Driveway - Online Convenience Delivered responded

Hi there, Thank you for taking the time to share your experience! We’re so glad to hear that Arianna made your first car-buying experience a positive one. It's great to know that she was able to assist you every step of the way and provide the answers you needed. If you ever have any more questions or need help in the future, we’re always here for you. Enjoy your new car, and thank you for choosing Driveway!

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