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Driveway - Online Convenience Delivered

Portland, OR

4.4
1,198 Reviews

No Retail Location

Portland, OR

97225

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Showing 1,198 reviews

March 04, 2025

Rachel was excellent very responsive and went above and beyond to get me into a better car honestly I’d chose her when I buy a car next on drive time she is the reason it happen I almost lost hope thank yo More

by Tylerhicks
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rachel
Mar 05, 2025 -

Driveway - Online Convenience Delivered responded

Hi Tyler, Thank you for the amazing review! We’re so glad to hear that Rachel went above and beyond to help you find a better car. It’s great to know that she was able to turn things around for you and keep you moving forward when you were feeling unsure. Rachel will be so happy to hear how much of an impact she made. If you need anything in the future, we’re always here to help!

March 04, 2025

Amanda was incredible! ! She was very patient with me asking all of my questions and extremely informative when answering those questions. After a few minutes of speaking I More

by Ace
Recommend Dealer
Yes
Employees Worked With
Amanda
Mar 05, 2025 -

Driveway - Online Convenience Delivered responded

Hi there, Thank you for the wonderful review! We’re so happy to hear that Amanda made your experience feel comfortable and informative. It’s great to know that her patience and helpfulness made a positive impact on your car-buying journey. We truly appreciate your feedback, and if you need anything else, we’re here to help!

March 04, 2025

Amanda was so polite and helpful with my vehicle search. She was patient and explained the process to make me feel comfortable! Thanks!!! (5 stars) More

by jarradH
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amanda Jane
Mar 05, 2025 -

Driveway - Online Convenience Delivered responded

Hi Jarrad, Thank you for your wonderful 5-star review! We’re so happy to hear that Amanda was polite, patient, and helpful throughout your vehicle search. Making you feel comfortable is so important to us, and we’re glad she was able to provide that support. If you ever need anything else, don’t hesitate to reach out!

March 03, 2025

Communication was very unclear and inconsistent. I didn’t have a dedicated person, so my Point of contact kept changing, Email correspondence was to a generic inbox - never surre who was responding More

by Felipe
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Amanda, Kaylee, Galuega
Mar 05, 2025 -

Driveway - Online Convenience Delivered responded

Hi Felipe, Thank you for your feedback, and we’re sorry to hear about the issues you experienced with communication. We strive to provide clear and consistent service, and it sounds like we missed the mark during your experience. We’d love to look into this further to understand what happened and make things right. Could you please provide your first and last name or the email attached to your case, so we can look up your details and investigate? Thank you for bringing this to our attention, and we hope to hear from you soon.

March 03, 2025

Bailey and Rachel were extremely helpful and supportive. Both were very knowledgeable about the process and current car market. More

by Stephmcleon1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bailey, Rachel
Mar 05, 2025 -

Driveway - Online Convenience Delivered responded

Hi Steph, Thank you for your great review! We’re so happy to hear that Bailey and Rachel were helpful, supportive, and knowledgeable throughout your experience. We truly appreciate your feedback and are glad they could assist you with the process and the current car market. If you need anything else, we’re here to help!

February 28, 2025

Amanda was absolutely fantastic in all aspects of the experience. She spent time to ensure I understood the entire process from preliminary steps (securing my state drivers license after moving from out More

by Andrew Rosamilia
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Amanda
Mar 05, 2025 -

Driveway - Online Convenience Delivered responded

Hi Andrew, Thank you for your amazing review! We're so glad to hear that Amanda provided such fantastic support throughout your entire experience. It’s great that she took the time to ensure you understood each step and was able to confidently answer all your questions. We truly appreciate your kind words and are so happy to know you felt well taken care of. If you need anything else, we’re here to help!

February 28, 2025

I am extremely pleased with how convenient the online process was, will definitely be recommending to other people I know looking for a vehicle More

by blake Yarbrough
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derick
Mar 05, 2025 -

Driveway - Online Convenience Delivered responded

Hi Blake, Thank you for your great review! We’re thrilled to hear that you found the online process convenient and easy. Your recommendation means a lot to us, and we’re happy to know you’ll be sharing your experience with others. If you need anything in the future, feel free to reach out!

February 28, 2025

Online convenience was super easy and fast. I would recommend to any one trying to buy a vehicle More

by annaperry41
Recommend Dealer
Yes
Employees Worked With
Amanda Jane
Mar 05, 2025 -

Driveway - Online Convenience Delivered responded

Hi Anna, Thank you for your awesome review! We’re so happy to hear that the online process was easy and fast for you. We truly appreciate your recommendation and are glad we could provide a smooth experience. If you ever need anything else, don’t hesitate to reach out!

February 27, 2025

I’ve had an overall great experience with the dealership. I would like to shout out Amanda for her great work and communication I would definitely recommend to family and friends! More

by courtking90
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amanda
Feb 27, 2025 -

Driveway - Online Convenience Delivered responded

Thank you for your kind words! We're so glad to hear that you had a great experience with us. Amanda truly goes above and beyond, and we’re happy to know her communication made a difference for you. We appreciate your recommendation and look forward to helping your family and friends in the future.

February 27, 2025

I had my doubts about online car purchases, but after dealing with Driveway, I can confidently say with them you’re in great hands. They explain to you everything and they work very fast to get you in yo More

by Shad
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Do not remember all their names.
Feb 27, 2025 -

Driveway - Online Convenience Delivered responded

Thank you, Shad, for your fantastic review! We understand that buying a car online can feel uncertain, so we're thrilled to hear that our team made the process smooth, fast, and stress-free for you. Providing clear communication, quick solutions, and real human support is what we strive for, and we’re so glad we could deliver that experience. We truly appreciate your recommendation and will be sure to pass along your shoutout to Amanda, Jeffrey, Alex, and their teams. Enjoy your new vehicle, and thanks again for choosing Driveway!

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