Driveway - Online Convenience Delivered

They went out of their way to make me feel comfortable. They were easy to work with. They were easy to work with. More

Thank you Nicholas A for helping me purchase my vehicle, the process was so easy the process was so easy More

The buying process was so easy! We were a bit nervous buying out of state, but Derrick at the dealership was very helpful and kept us informed with regard to the car and the pur We were a bit nervous buying out of state, but Derrick at the dealership was very helpful and kept us informed with regard to the car and the purchasing process. When it came to the paperwork, Danielle at Driveway was amazing… she was professional, informative, and patient! Thank you all! More

An extraordinary team you can be proud of -- many companies could benefit from following your tight integration. At each step of the way I was told what was happening and why, who I was handed off companies could benefit from following your tight integration. At each step of the way I was told what was happening and why, who I was handed off to for the next step (always with a name), and what to expect next. Full ownership of the process by the team. Paperwork was sent & returned in about 24 hrs., and the gentleman who photographed the car on the lot took the time to point out EVERY blemish (not a lot for a 13-year-old car) -- 50 pictures total for less than a dozen scratches & the usual features shots, and even a video of the AIRMATIC suspension in action. Car has just been released for transport & I am fully confident it will arrive in 5-star shape, and should I need another car this is where I will come. More

Savannah has been so extremely helpful. Dealing with a myriad of issues due to my previous car being returned under the lemon-law. She has went above and beyond. Always positive, always hel Dealing with a myriad of issues due to my previous car being returned under the lemon-law. She has went above and beyond. Always positive, always helpful, and always trying to get everything within my budget and apr. A+++++ Such a pleasure to work with! More

Nicholas has been patient and kind throughout this process, it was a pleasure. He is very knowledgeable and professional. Thank you to Nicholas and team process, it was a pleasure. He is very knowledgeable and professional. Thank you to Nicholas and team More

Coalton, Lucus (Salesperson), Dabrina (Dispatch Team), I am writing this to thank you all for what you were able to do for me over the past week we’ve been in contact. With you all, and your exp Team), I am writing this to thank you all for what you were able to do for me over the past week we’ve been in contact. With you all, and your expertise in the industry, you all gave me hope that there is a God in the car world as well. Quick Story: Was on the way to Acura of Sherman Oaks to retrieve the 2020 Mercedes GLC 300, when I was met with a plethora of traffic, pushing my arrival back almost a full hour. I reached the dealership and received a phone call from BMW. The rest is history as they were able to deal with the credit issues and help me purchase a 23’ X3 Sport w/Dealer + Extended Warranty, Service Package & more on a vehicle that has only 30k miles on it. Although I ended up getting a car from elsewhere, those individuals really put me and my needs FIRST, and made sure that I was taken care of well Again, thank you to the individuals listed in this review as they were SUPERB the entire process. What you guys do matters not — what matters is that you LISTEN to your customers and with that trait, you’ll forever succeed in business! More

Thank you to Lacey, another truly phenomenal Driveway employee! I previously gave a 5-star review to Driveway, based purely on the purchase and delivery experience...specifically about the team of var employee! I previously gave a 5-star review to Driveway, based purely on the purchase and delivery experience...specifically about the team of various people that assisted me. Unfortunately, a mere 12 days after receiving my vehicle, it was impacted in a hit-and run. Fortunately it was repairable, but took nearly three months awaiting replacement parts, which delayed my ability to register it in my state. As such, this 5-star review is to specifically compliment and thank Lacey at Driveway, who was assigned to facilitate my registration process. She has been absolutely phenomenal, patient, kind, thoughtful, thorough, and proactive throughout the entire delayed process. She has repeatedly gone out of her way, truly above and beyond every possible expectation I could ever have, to ensure that my vehicle was properly registered as quickly and efficiently as possible. I have been absolutely floored, in nothing but the most positive ways, at what a dedicated, focused, diligent professional she is. She has exemplified one of the very finest, impressive customer service experiences I've ever had in my life. Driveway, it is my sincere hope that you extend every possible measure of gratitude and appreciation to the most excellent employee you have in Lacey. More

Very smooth easy and quick process. Only took about a week and some days to receive my vehicle from the day I placed a hold on it. Chris was very communicative and stayed in touch with Only took about a week and some days to receive my vehicle from the day I placed a hold on it. Chris was very communicative and stayed in touch with me the whole way from day one, answered all my questions quick and didn’t keep me waiting. Way easier than going to a dealership! More

They very professional great work great people Nicholas was very good very professional thank you so much for your great work and very friendly and service is very good easy and quick was very good very professional thank you so much for your great work and very friendly and service is very good easy and quick More