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Driveway - Online Convenience Delivered
Portland, OR
1,780 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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May 21, 2026
Danielle has been very friendly and helpful with the process of purchasing my vehicle. I really appreciated the time she took to get the financing I need. process of purchasing my vehicle. I really appreciated the time she took to get the financing I need. More
by aseverns12
Employees Worked With
Danielle
May 21, 2026
I started the purchase process a month ago. Three weeks later, they couldn't find a delivery driver. 20 minutes after I said I found something local, they found one (coincidence?). Vehicle was Three weeks later, they couldn't find a delivery driver. 20 minutes after I said I found something local, they found one (coincidence?). Vehicle was delivered 2 days later. No plates. No temp tag. 2 tires that don't hold air. Now, almost a week later and 1 day shy of a month since starting the purchase, it still isn't registered to me. I have 3 days left on the 7 day return window and still cannot even drive the truck legally. Do yourself a favor and stick to local dealerships More
by KG
Employees Worked With
Jordan
May 21, 2026
The customer care representative went above and beyond, friendly, professional and very knowledgeable. Answered every question and concern quickly, definitely one of the most pleasant experiences I've eve friendly, professional and very knowledgeable. Answered every question and concern quickly, definitely one of the most pleasant experiences I've ever received from customer service. Would absolutely return for any further inquiries or purchases More
by SA_TEN
Employees Worked With
Tayzen
May 21, 2026
Great experience with Driveway during my trade-in and vehicle purchase. The representative Briggs, who helped me was professional, responsive, and made the whole process smooth and easy. Really appreciat vehicle purchase. The representative Briggs, who helped me was professional, responsive, and made the whole process smooth and easy. Really appreciated the communication and customer service throughout the deal. Highly recommend! More
by andrew.fatu
Employees Worked With
Briggs
May 21, 2026
I had a fantastic experience with Driveway, the team there, and specifically Danielle. Finding a vehicle was easy, all the important details were available, and the pricing couldn't be beat. I kept expe there, and specifically Danielle. Finding a vehicle was easy, all the important details were available, and the pricing couldn't be beat. I kept expecting to see some surprise fees at some point and was pleasantly surprised that the pricing published was the actual price. The best part was the team of people guiding and facilitating what can be a complex and tedious process. I will definitely be buying here in the future! More
by ryanw801
Employees Worked With
Danielle
May 20, 2026
Lizbeth was our first point of contact working with Driveway. She was so informative and polite and friendly! We also had some one else call, I believe on her day off filling in, but I can't remember h Driveway. She was so informative and polite and friendly! We also had some one else call, I believe on her day off filling in, but I can't remember his name. I feel bad for not feeling remembering his name because he was really nice and easy to work with also. The whole process took longer than we expected, but we got a fair price for our trade-in and we love the vehicle we chose. Thank you Driveway! More
by HapECampR
Employees Worked With
Lizbeth
May 20, 2026
Kynzie was my main point of contact for customer service at Driveway. She was super proactive in assisting with my purchase from the start and checked in with me throughout the day. Unfortunately, my purcha at Driveway. She was super proactive in assisting with my purchase from the start and checked in with me throughout the day. Unfortunately, my purchase didn't work out (my fault) after days of taking me through the sales process. What I found most impressive was the professional way Kynzie reacted when I dropped the ball at the last minute of my purchase, highlighting Driveways's commitment to low pressure and a no-questions-asked deposit return. More
by martinwalsh123
Employees Worked With
Kynzie, Clara, Precious
May 20, 2026
Dominique with Driveway. com Was extremely helpful in assisting me throughout the whole buying process and went above and beyond with service to handle issues and extra needs! com Was extremely helpful in assisting me throughout the whole buying process and went above and beyond with service to handle issues and extra needs! More
by a2dawalls
Employees Worked With
Dominique
