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Driveway - Online Convenience Delivered

Portland, OR

4.7
1,517 Reviews

No Retail Location

Portland, OR

97225

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Showing 1,517 reviews

September 24, 2025

This was our first time buying a car through a delivery dealership and Dane made the entire process as ease. Still not done with the process, need to do a few more exchanges but so far, so good thanks to D More

by brendan0811
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dane
Sep 24, 2025 -

Driveway - Online Convenience Delivered responded

We appreciate your kind review, Brendan, and we're glad to hear that Dane made your first delivery dealership purchase smooth and easy. It’s great to know he’s been helpful throughout the process, even with a few steps still to go. Thank you for trusting Driveway with your time and business!

September 23, 2025

Regardless of diligence done on customer end by having paperwork signed notarized and reshipped in 3 days, Driveway does not have the same diligence . Miscommunication was very frustrating and false ETAs More

by johnson72509
Purchase Time
Recommend Dealer
No
Employees Worked With
Julia (Agent) and Nathan (Dispatch Dept)
Sep 23, 2025 -

Driveway - Online Convenience Delivered responded

Thank you for bringing your concerns to our attention. We regret to hear that miscommunication and shifting timelines led to a frustrating experience with our team. Feedback like yours is taken seriously and we would appreciate the opportunity to speak with you directly to better understand how we can improve our processes moving forward. If you're available, please call one of our dedicated Care Center Agents at (888) DRV-EWAY during the following hours (Pacific Time): Monday–Friday: 5am–9pm Saturday: 5am–7pm Sunday: 7am–7pm Prefer email? Feel free to reach out to us at support@driveway.com, and we’ll get back to you promptly. Thank you. We hope to hear from you soon.

September 21, 2025

Megan was very helpful and made the process super easy. I really appreciated her efforts to get me into the vehicle I wanted. More

by crystaljhash
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Megan
Sep 22, 2025 -

Driveway - Online Convenience Delivered responded

It was our sincerest pleasure, Crystal, to deliver you a seamless car-buying experience through Driveway! Thank you very much for your time, business and kind review. Your commendations for her efforts will mean a lot to Megan. Have fun and travel safely in your new ride!

September 20, 2025

All persons involved in my acquiring a vehicle from Driveway were helpful, detailed, informative & courteous. More

by Clifton
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
*Uzma, *Mireya, *Dabrina, Glee, Noemi and everyone else associated with Driveway
Sep 22, 2025 -

Driveway - Online Convenience Delivered responded

It’s great to hear that every person involved in your vehicle purchase provided helpful, detailed, and courteous service. Clear communication and attention to detail make all the difference, and it’s wonderful to know your experience with Driveway reflected that. Thank you for sharing your kind feedback, Clifton, and for your trust in the team with your time and business. Enjoy the road!

September 20, 2025

Great experience! I really didn't want to spend an entire day at a dealership as I've done in the past - especially with work and 2 small kids so I checked out drivewa More

by Kristina B
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hayden Garett, Precious Brown, Jonathan Salas, Enrique Rico
Sep 22, 2025 -

Driveway - Online Convenience Delivered responded

Kristina, it’s great to hear how efficient and stress-free your experience was while working with our team. From Hayden’s consistent updates to the excellent support from Precious, Jonathan, and Enrique, it sounds as though every step was handled with care. Thank you for the very kind reviews! Your recommendation means a lot to us, and it’s great to know you’d choose Driveway again. Until then, we hope you and your family enjoy every mile in your new car!

September 19, 2025

Jill is an absolute life saver ! I couldn’t asked for anyone better! She has made me and my son so happy ! I was so stressed out and overwhelmed and she gave that motherly comfort an More

by Shaquavia Walker
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jill York
Sep 19, 2025 -

Driveway - Online Convenience Delivered responded

Shaquavia, thank you very much for sharing such kind and positive feedback. It’s wonderful to hear how Jill brought comfort and clarity to your Driveway experience. We know that kind of genuine care and support makes all the difference, and she'll be proud to learn of your compliments. Here's to many safe and enjoyable travels ahead for you and your son! We hope to work with you again one day!

September 19, 2025

Kat was amazing! !!! She does exactly what she says she going to do. She went way above and beyond in securing financing for me. She is very knowledgeable and explains More

by jamesonlsmith2002
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kat
Sep 19, 2025 -

Driveway - Online Convenience Delivered responded

Thank you so much for the incredible review, Jameson! Kat truly takes pride in her commitment to following through, securing financing, and keeping you informed every step of the way. It’s great to hear that her clear communication and expertise helped make the online car-buying experience feel smooth and reassuring. She’ll be thrilled to know she made such a positive impact. Our Driveway team wishes you safe and happy travels ahead.

September 18, 2025

Wonderful experience. They were flawless, followed up to make sure everything went well. Best car buying experience ever. More

by okelekwachi
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kynzie
Sep 19, 2025 -

Driveway - Online Convenience Delivered responded

What a wonderful review! Flawless service and great follow-up are exactly what our Driveway team aims for, so hearing this means a lot. Calling it your best car buying experience ever is high praise as well, and we're proud to have earned the commendations. Travel safely and be sure to let us know if we can assist with anything else down the road.

September 18, 2025

My experience has been amazing thanks to Jill and the rest of her team. They patiently answered all of my questions and walked me through things step by step. Thanks Again Jill! More

by dwayneranger
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jill
Sep 19, 2025 -

Driveway - Online Convenience Delivered responded

Thank you, Dwayne, for sharing your experience! Jill and our Driveway team will be thrilled to hear how much their patience and step-by-step guidance meant to you. It’s always great to hear when someone feels supported and confident throughout the process. Your time and business are truly appreciated, and we hope you'll consider working with us again in the future.

September 18, 2025

I’ve been a manufactured housing dealer for almost 40 years. I must say your sales lady (Jill) is definitely a keeper. It’s quite difficult finding that “diamond in the rough” salesperson, but you defini More

by Rememberhm
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jill
Sep 18, 2025 -

Driveway - Online Convenience Delivered responded

Thank you for your kind words and for sharing your experience! Your feedback means a lot to us, and Jill will be honored to learn of your commendation. We’re lucky to have her, and we’re glad she was able to make your experience a positive one. Travel safely and be sure to let our Driveway team know if we can be of assistance again down the road.

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