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Driveway - Online Convenience Delivered

Portland, OR

Overview
Reviews
4.7
1,524 Reviews
Call Dealership (833) 997-0790

No Retail Location

Portland, OR

97225

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Showing 1,524 reviews

September 30, 2025

Great customer service, speedy process. Spoke to several people along the process but all were great. More

by Julissa
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Elizabeth, Clara, Glee Nicholas
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Oct 01, 2025 -

Driveway - Online Convenience Delivered responded

It's great to hear teamwork led to a five-star purchasing experience for you, Julissa! Thank you for working with Driveway and leaving us this thoughtful review. It was our pleasure to deliver you an efficient process and top-notch customer care. Enjoy the road in your new ride, and reach out to us if we can help with anything else in the future!

September 27, 2025

Jill was amazing throughout the whole process. Keep her on the team and possibly give her a raise she’s amazing More

by peasterxaiven
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jill
Report | Print
Sep 29, 2025 -

Driveway - Online Convenience Delivered responded

Thank you for your kind words and trust in Driveway with your time and business. We’re thrilled to hear that Jill made such a positive impact throughout your experience, and we absolutely agree that she’s a valuable part of our team. She'll be proud to learn of your kind praise, and we all wish you many happy and safe travels ahead.

September 25, 2025

Support was really helpful and didn’t try to push me to buy quickly. Jill responded quickly and was available to answer all my questions guide messages through the purchase process. More

by lfjstallworth
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jill
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Sep 25, 2025 -

Driveway - Online Convenience Delivered responded

Thank you for choosing Driveway and for sharing your experience! We're pleased to hear that Jill provided helpful, pressure-free support throughout your purchase. Her responsiveness and guidance are essential to making the remote car-buying process smooth and convenient. We’ll be sure to share your kind compliments with her and the team, and we hope to have the opportunity to work with you again in the future.

September 25, 2025

Great customer service. Helped solve all my questions and made the process quick and easy. Thank you so much. More

by Smc4700
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mireya
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Sep 25, 2025 -

Driveway - Online Convenience Delivered responded

Thank you very much for allowing Driveway the opportunity to gain your business. It was our pleasure to provide you all the guidance necessary to help make your vehicle purchase fast and east. We're proud to have earned your commendations, and we wish you safe and exciting travels to come in your Jeep!

September 25, 2025

Way better experience than Carvana. Would highly recommend. Everyone has been very helpful and easy to deal with. More

by Nikolai Wunderlin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Elizabeth
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Sep 26, 2025 -

Driveway - Online Convenience Delivered responded

Thank you for your recommendation, Nikolai! We're thrilled to hear that your experience with Driveway exceeded expectations and stood out compared to other platforms. Our team is committed to making the process smooth and supportive, and we're glad everyone was helpful and easy to work with. We appreciate your trust and look forward to assisting you again in the future!

September 24, 2025

What an absolute PLEASURE it was working with Jill. She went ABOVE and BEYOND to help me secure a car. She was kind, thoughtful, and very easy to contact. I am so grateful to have worked with her. It w More

by Sadia
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jill
Report | Print
Sep 24, 2025 -

Driveway - Online Convenience Delivered responded

Thank you for your kind words and thoughtful feedback, Sadia! It's wonderful to hear that Jill provided such exceptional support throughout your car-buying journey. Her dedication to clear communication and personalized service truly reflects the Driveway experience. We’ll be sure to share your compliments with her, and we look forward to serving you again in the future!

September 24, 2025

Jill was friendly and supper helpful. She explained everything clearly and walked me through the process. It was very easy and convenient. I liked not having to go into a physical deal More

by Tom
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jill York
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Sep 24, 2025 -

Driveway - Online Convenience Delivered responded

Thank you, Tom, for the kind words! We're thrilled to hear that Jill made your car-buying experience easy and convenient. Her friendly and helpful approach, along with clear communication, truly makes a difference. Especially when buying from the comfort of home. We’ll be sure to pass along your compliments. Enjoy your new vehicle, and thank you for choosing Driveway!

September 24, 2025

This was our first time buying a car through a delivery dealership and Dane made the entire process as ease. Still not done with the process, need to do a few more exchanges but so far, so good thanks to D More

by brendan0811
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dane
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Sep 24, 2025 -

Driveway - Online Convenience Delivered responded

We appreciate your kind review, Brendan, and we're glad to hear that Dane made your first delivery dealership purchase smooth and easy. It’s great to know he’s been helpful throughout the process, even with a few steps still to go. Thank you for trusting Driveway with your time and business!

September 23, 2025

Regardless of diligence done on customer end by having paperwork signed notarized and reshipped in 3 days, Driveway does not have the same diligence . Miscommunication was very frustrating and false ETAs More

by johnson72509
Purchase Time
Recommend Dealer
No
Employees Worked With
Julia (Agent) and Nathan (Dispatch Dept)
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Sep 23, 2025 -

Driveway - Online Convenience Delivered responded

Thank you for bringing your concerns to our attention. We regret to hear that miscommunication and shifting timelines led to a frustrating experience with our team. Feedback like yours is taken seriously and we would appreciate the opportunity to speak with you directly to better understand how we can improve our processes moving forward. If you're available, please call one of our dedicated Care Center Agents at (888) DRV-EWAY during the following hours (Pacific Time): Monday–Friday: 5am–9pm Saturday: 5am–7pm Sunday: 7am–7pm Prefer email? Feel free to reach out to us at support@driveway.com, and we’ll get back to you promptly. Thank you. We hope to hear from you soon.

September 21, 2025

Megan was very helpful and made the process super easy. I really appreciated her efforts to get me into the vehicle I wanted. More

by crystaljhash
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Megan
Report | Print
Sep 22, 2025 -

Driveway - Online Convenience Delivered responded

It was our sincerest pleasure, Crystal, to deliver you a seamless car-buying experience through Driveway! Thank you very much for your time, business and kind review. Your commendations for her efforts will mean a lot to Megan. Have fun and travel safely in your new ride!

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