Driveway - Online Convenience Delivered
Portland, OR
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I sold my vehicle on driveway. It was literally just picked up today. Within minutes of sending a photo of my car on the truck, the money (funds after they pay off lien) was in my It was literally just picked up today. Within minutes of sending a photo of my car on the truck, the money (funds after they pay off lien) was in my bank account. Every customer service rep I spoke with was super friendly and explained the process very well. Driveway was 1k over Carvanas price and they came to me to pick up rather than me having to drive my vehicle 2 hours to nearest carvana. Definitely recommend it’s legit. More
I'm leaving this 5-star review because of the customer service I received from Lidia in the Post-Delivery Customer Satisfaction department. Without her, it would probably be a much lower review. Lidia was service I received from Lidia in the Post-Delivery Customer Satisfaction department. Without her, it would probably be a much lower review. Lidia was very helpful and answered all the questions I had about the trade-in process. She also made sure Abby answers she couldn't answer right away we're answered quickly by others. Her upbeat attitude and friendly demeanor was very welcoming, and made a stressful process much easier. More
With Driveway, I got a good price for my vehicle. The vehicle inspection app was easy-to-use and maintained the quoted value of my offer. The payment was made almost instantly after my vehicle was pi The vehicle inspection app was easy-to-use and maintained the quoted value of my offer. The payment was made almost instantly after my vehicle was picked up. All worked great! More
My first time buying a car from Driveway. I had bought car from CarMax and Carvana. But by buying from Driveway is the most satisfactory purchase. The buying process was smooth. I received my I had bought car from CarMax and Carvana. But by buying from Driveway is the most satisfactory purchase. The buying process was smooth. I received my car four weeks later. Driveway reimbursed the late registration fees, safety and emission inspections, and etc. Driveway staff is awesome. Lidia M. was very attentive at making sure that customers are happy with the purchase. If I owned a business, I would hire her in a heart beat. If you own a business, steal her from Driveway. Driveway is lucky to have her as an employee. The car is a used car. The radiator fan made noise after 60 days from the day I signed the purchasing paper work and needed to be replaced. Driveway only guarantees to fix it within 60 days from the signing date, not from the delivery date. Lidia worked with the warrantee department at Driveway to have the date counted from the delivery date and have my car fixed at no cost. I'm a happy camper. More
Terribly concerning purchase process, too many people involved. ( 2sales persons, 1 sales manager, 3 dispatch personnel, contract specialists,.,,) very confusing ; not one person explained the complete p involved. ( 2sales persons, 1 sales manager, 3 dispatch personnel, contract specialists,.,,) very confusing ; not one person explained the complete purchasing process. Very suspect financial requests via email and text led me to believe I was being scammed. 2 weeks after receiving the vehicle I was surprisingly informed Driveway would send me check for the fees to register the vehicle. More
Overall Driveway's process is transparent and smooth. There were some misses overall but my contact Jake listened to and rectified all of my concerns. Big thanks to him for his helping to make this a smo There were some misses overall but my contact Jake listened to and rectified all of my concerns. Big thanks to him for his helping to make this a smooth process. The vehicle I received (site unseen) was in amazing condition. Very happy overall. More
Rachel Trimmell was absolutely amazing! ! This is my first time purchasing a car so I was more nervous than I wanted to admit but she made the entire process seamless and completely stress f ! This is my first time purchasing a car so I was more nervous than I wanted to admit but she made the entire process seamless and completely stress free :) Best agent EVER Thank you!! More
The process of selling the car was so easy thank you driveway. Everyone was so polite and they answer all the questions I had . I would recommend Driveway to my friends and family . Thank you again . driveway. Everyone was so polite and they answer all the questions I had . I would recommend Driveway to my friends and family . Thank you again . More
Monica was absolutely AMAZING! Thank you for your patience, kindness and respect, while I’m going through the loss of my Grandmother. You have been so compassionate and understandi Thank you for your patience, kindness and respect, while I’m going through the loss of my Grandmother. You have been so compassionate and understanding. That goes a long way when you are grieving and I appreciate you so much. God bless and thank you again. More