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Driveway - Online Convenience Delivered

Portland, OR

4.3
1,098 Reviews

No Retail Location

Portland, OR

97225

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Showing 1,098 reviews

January 27, 2025

This was such a an easy process! Communication was on point during the entire process. Car was actually delivered a day early, which was a welcomed surprise. Will definitely do busi More

by traci.lynn.wilson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cheyenne
Jan 30, 2025 -

Driveway - Online Convenience Delivered responded

Hi Traci, We’re so happy to hear that you had such a smooth experience! It’s great to know that our team kept you informed every step of the way and that your car even arrived ahead of schedule. We truly appreciate your support and would love to work with you again in the future. Wishing you many happy miles in your new car! 🚗💙

January 25, 2025

Although we couldn’t find something at this dealership that would work for me, Ms Tamie went above and beyond to assist me. She is a stellar employee, I greatly appreciate everything she did to assist me. More

by tiger.luke
Recommend Dealer
Yes
Employees Worked With
Tamie
Jan 27, 2025 -

Driveway - Online Convenience Delivered responded

Thank you for sharing your experience! Although we couldn’t find the right fit for you this time, we’re so glad to hear that Ms. Tamie went above and beyond to assist you. Her dedication to helping customers is truly appreciated, and we’ll be sure to pass along your kind words to her. We hope to have the opportunity to work with you again in the future!

January 25, 2025

It was not the smoothest experience, but they are customer oriented and definitely go the extra mile. I can say this though, Sean is their pointman!! I stuck it out because of the service he provi More

by JeepHunter
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sean, Corey, Lydia
Jan 27, 2025 -

Driveway - Online Convenience Delivered responded

Thank you for your honest feedback! We’re so glad to hear that Sean made such a positive impact and went the extra mile to ensure you had a great experience. It’s wonderful that you and your wife love the car! We're thrilled that Driveway made your car-buying process easier than visiting a dealership. Your 5-star review means a lot to us, and we’ll be sure to pass along your thanks to Sean!

January 24, 2025

Working with Jacob a Cheyenne was a pleasure the process was smooth and quick. They always kept me updated and always offered their assistance. More

by Apapagayo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jacob and Cheyenne
Jan 27, 2025 -

Driveway - Online Convenience Delivered responded

Thank you for sharing your experience! We’re so glad to hear that working with Jacob and Cheyenne was a pleasure. Their dedication to keeping you updated and offering assistance throughout the process truly makes all the difference. We appreciate your kind words!

January 23, 2025

Rachel was very helpful and informative. She helped me through every step of the process. She made sure if anything was needed she let me know. More

by bethanytimmins
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rachel
Jan 27, 2025 -

Driveway - Online Convenience Delivered responded

Thank you, Bethany! We’re so happy to hear that Rachel was helpful and informative throughout the process. Her dedication to keeping you informed and ensuring everything went smoothly truly makes a difference. We’ll be sure to pass along your kind words to her!

January 23, 2025

Fransisco was a good chat. Was fun to talk to answered all my questions with ease. Made sure I understood everything in the paperwork, and definitely was the reason that sale g More

by Joseph
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fransisco
Jan 27, 2025 -

Driveway - Online Convenience Delivered responded

Thank you, Joseph! We're thrilled to hear that Francisco made the experience enjoyable and easy for you. His ability to answer questions and ensure you understood everything in the paperwork made all the difference. We’ll be sure to share your feedback with him!

January 23, 2025

Chris very helpful a tentative. He answered all my questions and got back to me in a timely manner.He has mad this process seamless so far. More

by romeyo29
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris
Jan 27, 2025 -

Driveway - Online Convenience Delivered responded

We’re so glad to hear that Chris has been helpful and attentive throughout the process. His prompt responses and dedication to making the experience seamless truly make a difference. We appreciate your feedback and are happy to hear everything is going smoothly!

January 22, 2025

This was the most pleasurable experience I’ve ever had in purchasing a vehicle! I owe this to Derrick Funkhouser in the care center. Had it not been for him saving our conversation I would’ve missed out on More

by Frogs6778@gmail.com
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Derrick Funkhouser
Jan 27, 2025 -

Driveway - Online Convenience Delivered responded

Thank you for sharing your experience! We're so glad to hear that Derrick made such a positive impact and helped ensure you didn’t miss out on a great deal. We’ll be sure to pass along your thanks to him. We truly appreciate your recommendation and are so happy we could make your vehicle purchase a pleasurable experience!

January 22, 2025

Easy and the best way of buying a car. But overall the help you get from agents. But overall big thanks to the agent that helped me out Elizabeth! More

by Juan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Elizabeth
Jan 27, 2025 -

Driveway - Online Convenience Delivered responded

Thank you, Juan! We're thrilled to hear you found buying a car with us easy and the best way to go. We're especially glad that Elizabeth provided such great support throughout the process. We’ll be sure to pass along your kind words to her!

January 22, 2025

Absolutely terrible experience. It took an entire month to deliver the car, and even then, it arrived without temporary tags. I had to wait another 7 days just to receive those. I w More

by jvr.darl
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Cheyenne, D’ Audric
Jan 23, 2025 -

Driveway - Online Convenience Delivered responded

Hi Daryl, We’re truly sorry to hear about your frustrating experience. Waiting so long for your vehicle, dealing with delays in receiving temporary tags, and encountering issues with the car upon delivery is not the experience we want for any of our customers. We understand how disappointing this has been and appreciate you bringing these concerns to our attention. Our Customer Satisfaction team is aware of your situation and will be reaching out to ensure the return process is as smooth as possible. Your feedback is invaluable as we work to improve our processes and prevent similar issues in the future. Thank you for giving us the opportunity to address your concerns.

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