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Driveway - Online Convenience Delivered

Portland, OR

4.2
1,003 Reviews

No Retail Location

Portland, OR

97225

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Showing 1,003 reviews

December 06, 2024

My wife and I have had the most amazing experience! I surprised her with a brand-new car for Christmas, and her happiness is absolutely priceless. Huge thanks to Lydia, Cheyenne, Frank, and the rest of More

by The Dr.s
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bailey, Cheyenne, Rachel, Felix
Dec 09, 2024 -

Driveway - Online Convenience Delivered responded

Wow, what an incredible story! We're so honored to have been part of such a special moment for you and your wife. 🎄🚗 Thank you for the kind words—Lydia, Cheyenne, Frank, and the entire team will be thrilled to hear your feedback. We truly appreciate your support and encouragement. Wishing you and your wife many happy miles in the new car, and thank you again for choosing Driveway!

December 05, 2024

The driver was very nice and helpful. He loaded up my car with ease. I will refer this company to others. More

by sonjapappas71
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Don't know his name
Dec 05, 2024 -

Driveway - Online Convenience Delivered responded

Hi Sonja, Thank you for sharing your experience! We're so glad to hear that the driver was friendly and helpful, and that the car pickup process went smoothly. Your recommendation means a lot to us, and we truly appreciate your support. If you ever need anything else in the future, don’t hesitate to reach out. Thanks again for choosing Driveway!

December 05, 2024

Process was easy! Communication by text was very convenient and quick. They have the process of selling and delivering vehicles down to a science!! Vehicle is just as More

by Oradon
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cheyenne, Phillip, Laura
Dec 09, 2024 -

Driveway - Online Convenience Delivered responded

Thank you for your fantastic review! We're thrilled to hear that the process was easy and that our communication made everything convenient for you. It's great to know the vehicle met your expectations and was just as described. We truly appreciate your feedback and are glad we could make your experience a smooth one. Thanks for choosing Driveway!

December 04, 2024

Great experience selling my vehicle to Driveway. Com . The customer service was very responsive and the online appraisal was easy to use. The process was transparent and I got my payment very quickl More

by Taco Seller
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kayleen, Hannah
Dec 05, 2024 -

Driveway - Online Convenience Delivered responded

Thank you for taking the time to share your experience! We’re so glad to hear that you had a great experience selling your vehicle to Driveway, and that our customer service team was responsive and the process was smooth. It’s wonderful to know that you found the appraisal easy to use and that you received your payment quickly. We truly appreciate your feedback and are happy we could provide excellent service. If you ever need assistance in the future, don’t hesitate to reach out.

December 04, 2024

Rachel was a pleasure to work with. She made the process smooth and answered all my questions quickly. Less than 24 hours from browsing to committed. More

by wessona90
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Rachel
Dec 05, 2024 -

Driveway - Online Convenience Delivered responded

Thank you for sharing your experience! We’re so glad to hear that Rachel was able to make the process smooth and that she was quick to address all your questions. It’s great to know that you were able to go from browsing to committing in less than 24 hours! We appreciate your kind words and are happy we could assist you so efficiently. If you need anything else, don’t hesitate to reach out.

December 04, 2024

I sold my vehicle on driveway. It was literally just picked up today. Within minutes of sending a photo of my car on the truck, the money (funds after they pay off lien) was in my More

by Eleven7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kayleen, rahlina
Dec 05, 2024 -

Driveway - Online Convenience Delivered responded

Thank you so much for your wonderful review! We're thrilled to hear that the process went smoothly for you and that our team was able to assist with every step. It's great to know that you received quick payment and that we were able to offer you a better price than our competitors. We truly appreciate your recommendation and are so happy we could make selling your vehicle easy and convenient. If you ever need anything in the future, don’t hesitate to reach out!

December 03, 2024

Overall excellent experience from start to finish and with delivery to my home. Highly recommend! More

by heatherdwebster
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nathan, Jennifer, Jack, Scott, Cheyenne, hope that's everyone
Dec 05, 2024 -

Driveway - Online Convenience Delivered responded

Thank you so much for your kind words! We’re thrilled to hear that you had an excellent experience with us from start to finish, including the delivery to your home. Your recommendation means a lot to us, and we truly appreciate your feedback.

November 27, 2024

I'm leaving this 5-star review because of the customer service I received from Lidia in the Post-Delivery Customer Satisfaction department. Without her, it would probably be a much lower review. Lidia was More

by dougca88
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lidia in the Post-Delivery Customer Satisfaction dept
Nov 28, 2024 -

Driveway - Online Convenience Delivered responded

Thank you for taking the time to write about your experience with our Driveway team. While we regret to see there appears to have been some bumps in the road, we are grateful our team member, Lidia, was able to provide a level of service that allowed for you to feel better about your overall experience. We appreciate your business and will be sure to share your kind words with Lidia!

November 26, 2024

With Driveway, I got a good price for my vehicle. The vehicle inspection app was easy-to-use and maintained the quoted value of my offer. The payment was made almost instantly after my vehicle was pi More

by SpokaneDan
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
None
Nov 26, 2024 -

Driveway - Online Convenience Delivered responded

Thank you for sharing your experience! We’re thrilled to hear that you received a great price for your vehicle and found the inspection app user-friendly. It’s fantastic that the process went smoothly and that payment was made so quickly after pickup. Your satisfaction is our top priority, and we’re so glad everything worked out perfectly. Thank you for choosing Driveway, and we’d love to assist you again in the future! 🚗💨

November 26, 2024

My first time buying a car from Driveway. I had bought car from CarMax and Carvana. But by buying from Driveway is the most satisfactory purchase. The buying process was smooth. I received my More

by roberco30
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lidia Martinez
Nov 26, 2024 -

Driveway - Online Convenience Delivered responded

Thank you for your thoughtful review, Robert! It’s wonderful to hear that Driveway provided your most satisfactory car-buying experience yet. We’re so proud of Lidia for going above and beyond to ensure your happiness—she’s truly a star, and we’re lucky to have her on our team! We’re also glad we could help resolve the issue with your radiator fan and make things right. Your satisfaction is our top priority, and we’re thrilled to know you’re a happy camper! Thank you for trusting Driveway, and we look forward to serving you again in the future. 🚘✨

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