Back

Driveway - Online Convenience Delivered

Portland, OR

4.5
1,244 Reviews

No Retail Location

Portland, OR

97225

Directions

By Type

Showing 1,244 reviews

November 18, 2024

Has been a great experience fast and process has been easy, I sold fair price I strong recommend More

by lilianferreira61
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Allen
Nov 18, 2024 -

Driveway - Online Convenience Delivered responded

Thank you so much for sharing your positive experience, Lilian! We're thrilled to hear that the process was fast and easy, and that you felt you received a fair price for your vehicle. We truly appreciate your strong recommendation and look forward to working with you again in the future!

November 18, 2024

Process to sell the car was so easy! ! Just 4 steps!!most of it was through enail. More

by Ra k
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Joy and Tyler
Nov 18, 2024 -

Driveway - Online Convenience Delivered responded

Thank you for sharing your experience! We're delighted to hear that selling your car was so easy. It’s great to know that handling most of it via email worked well for you. We appreciate your feedback and hope to assist you again in the future!

November 17, 2024

I think using a service/“dealer” like Driveway. com requires a unique situation for a specific type of car buyer. In my opinion it’s better suited for people who are maybe just shopping around not n More

by Frodfrodfrod
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Rachel
Nov 19, 2024 -

Driveway - Online Convenience Delivered responded

Thank you for sharing your thoughts and perspective. We understand that the car-buying process can feel different for everyone, depending on their expectations and timeline. Driveway is designed to offer convenience and accessibility. Your feedback is valuable as we continue to improve and adapt to meet the needs of all our customers. To better assist you and escalate your concerns internally, could you please provide your name, email address, and/or phone number? This will help us attach your feedback to your case and ensure it's handled promptly. Thank you for giving us the opportunity to address this.

November 15, 2024

This is my second vehicle to purchase first was s 2014 jeep wrangler jku in 23 and now a 2022 Mustang ecoboost premium and my sales person Rachel has been a complete joy to work with. When talking with R More

by William
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rachel
Nov 15, 2024 -

Driveway - Online Convenience Delivered responded

William, we're delighted to hear that Rachel made your experience at Driveway so enjoyable and helped you find your dream car. Thank you for choosing us again, and we hope you're loving the new Mustang!

November 15, 2024

Rachel has been stellar with relaying the information needed about my future purchase. She has been great and really is trying to work with me and go the extra mile to make this process that much easier! More

by mrvitale22
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rachel
Nov 15, 2024 -

Driveway - Online Convenience Delivered responded

We're delighted to hear that Rachel has been so helpful and accommodating during your experience with Driveway. Our team is committed to making the process as smooth as possible, and it's great to know we're on track!

November 14, 2024

I sold a vehicle to driveway . I was very impressed how every step of the transaction was flawless. They were very professional & answered every question ( no matter how small) w More

by anniep4gsus
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt,Anna, Raulina.
Nov 15, 2024 -

Driveway - Online Convenience Delivered responded

Thank you for sharing your experience with Driveway! We're delighted to hear that the process was seamless and our team provided professional service. Your recommendation means a lot, and we're here whenever you're ready for another transaction!

November 01, 2024

Flawless experience from the start. from the engaging team, uploading documents/dmv to delivery. Super fast process. I couldn’t be happier with my purchase. More

by DM01
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan,Luke,Maria,Angelica,Dillon,Rayniechea
Nov 04, 2024 -

Driveway - Online Convenience Delivered responded

We're delighted to hear that your experience with Driveway was flawless from start to finish! Thank you for choosing us, and enjoy your new purchase!

October 29, 2024

Sold my truck to driveway, at least I thought I did. Filled out all paperwork and sent my signed title through UPS. Took the day off from work when the said they would pick it up on Monday. Waited all d More

by Garyy
Trade-in Experience
Purchase Time
Recommend Dealer
No
Employees Worked With
No name
Oct 30, 2024 -

Driveway - Online Convenience Delivered responded

Hi Gary, Thank you for sharing your feedback with us. We truly apologize for the inconvenience you faced with the pickup of your truck. We understand how frustrating it can be when scheduled appointments are missed and communication is lacking. Rest assured, we take your concerns seriously and will be addressing this matter with our team to improve our processes moving forward. While we respect your choice about further communication, please know that we are available to assist you whenever you feel ready to reach out. Thank you again for your valuable input. We hope to have the chance to provide you with a more positive experience in the future.

October 23, 2024

Cherylle went above and beyond to help me resolve a post delivery issue - completely owned the issue and resolved it within minutes. Best costumer experience! More

by Ben P
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cherylle
Oct 24, 2024 -

Driveway - Online Convenience Delivered responded

Ben, Cherylle and team here at Driveway apologize for this initial issue and are more than happy to have made thins right! Enjoy your new ride!

October 22, 2024

It was GREAT! No HIGH PRESSURE salesperson to deal with. GREAT Customer Service. FRIENDLY! And the vehicle arrived VERY CLEAN and in GREAT shape! I will Definite More

by beth.eddington
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
MACKENZIE
Oct 28, 2024 -

Driveway - Online Convenience Delivered responded

Thank you so much for your enthusiastic feedback! We're thrilled to hear that you enjoyed the no-pressure experience, along with our friendly customer service. Ensuring your vehicle arrives clean and in excellent condition is a priority for us, so we're delighted it met your expectations. We can't wait to welcome you back to Driveway for your next purchase!

...
30
...