Driveway - Online Convenience Delivered

First time I bought a vehicle online. The communication from Jessica was fast, however, she gave me incorrect information regarding delivery. I wasted a whole day waiting for the vehicle The communication from Jessica was fast, however, she gave me incorrect information regarding delivery. I wasted a whole day waiting for the vehicle on the day she said it was to be delivered. Turns out the vehicle had not been picked up until the day she said it was going to be delivered. I had to contact the dealership to find out when the ETA was for the delivery and was told the vehicle was just now being picked up (day of promised delivery). Very frustrating. Also, the title was sent in one package (UPS overnight) and arrived as promised. The other documentation was sent in a separate package (UPS overnight), but did not arrive when it should have. Jessica emailed me those documents. It seems that you could email any type of documentation like that instead of sending two separate packages (I understand the Title having to be sent by UPS). All in all the process was just okay. More

Excellent! Easy to work with, delivered out of state rather quick. Made handling paperwork a breeze. Quality vehicle! Easy to work with, delivered out of state rather quick. Made handling paperwork a breeze. Quality vehicle! More

Lexi was very helpful. She answered all my questions regarding my purchase and was extremely helpful. She answered all my questions regarding my purchase and was extremely helpful. More

Could not have been easier or convenient! I would do this again in a heartbeat! I would do this again in a heartbeat! More

We had an overall good experience with the process. The people are helpful and responsive. The price was good, and the process was fairly smooth. The one downside is that there are a lot of cooks in th The people are helpful and responsive. The price was good, and the process was fairly smooth. The one downside is that there are a lot of cooks in the kitchen. You are handed to a new person each step of the way - and often multiple people at each step, so it can be a bit of a chore keeping communications straight. More

Driveway was very easy to use and paid more than I expected for my car. The staff were very helpful on the phone and very nice in person when picking up the car. It was an easy process with clear inst expected for my car. The staff were very helpful on the phone and very nice in person when picking up the car. It was an easy process with clear instructions. Highly recommended! More

It was pretty simple to get an order in and the staff was very helpful when I needed any information very helpful when I needed any information More

Quick and fast for selling a vehicle definitely recommended driveway. Paid on same day as pick up recommended driveway. Paid on same day as pick up More

Communication was outstanding and enabled me to feel confident in the process which was needed confident in the process which was needed More

They are great people to work with and they are very understanding. I would recommend them to any one they are better then any dealership in the world . understanding. I would recommend them to any one they are better then any dealership in the world . More