Back

Driveway - Online Convenience Delivered

Portland, OR

4.5
1,242 Reviews

No Retail Location

Portland, OR

97225

Directions

By Type

Showing 1,242 reviews

January 03, 2025

They are very Profesional and paciente special Rachel she was very amazing i recommended to others friend to buy with you More

by Rubioscarlos0921
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rachel
Jan 06, 2025 -

Driveway - Online Convenience Delivered responded

Hi there, Thank you so much for your wonderful review! We’re thrilled to hear that you found our team professional and patient, and we couldn’t agree more—Rachel is amazing! Your recommendation means the world to us, and we’re so glad you had such a positive experience.

January 01, 2025

Rachel was awesome to work with and answered all questions and elaborated as needed. She was available and reachable.and made the process smooth and effortless. More

by scott a
Recommend Dealer
Yes
Employees Worked With
Rachel
Jan 02, 2025 -

Driveway - Online Convenience Delivered responded

Dear Scott, Thank you for your wonderful feedback! We're thrilled to hear that Rachel made your experience smooth and effortless. It’s great to know that she was able to answer all your questions and provide the support you needed. We’re so lucky to have her on our team!

December 31, 2024

I would say that the beginning process was easy and fluid. I didn’t like the constant change of delivery dates. Had to miss some time of work just so I could get my car. And it wasn’t on time! Wish I c More

by Nodiggity45
Recommend Dealer
Yes
Employees Worked With
Jessica
Jan 02, 2025 -

Driveway - Online Convenience Delivered responded

Thank you for sharing your feedback. We’re glad to hear that the initial process was easy and fluid, though we apologize for the inconvenience caused by the delivery delays. We understand how frustrating it can be to rearrange your schedule, and we truly regret that the delivery was not on time. We appreciate your understanding and giving us the benefit of the doubt, especially as it was your first time with us. To ensure we address your concerns more directly, could you please provide us with your name or order details? We’d love to review your specific situation and work on improving your experience.

December 31, 2024

Despite the fact that Driveway has had some pretty negative reviews on other sites, my experience was excellent. Admittedly I havent received my permanent registration yet but its only been 5 days an More

by Fmpecrc
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Parker, Amar, Kim , Cheyenne
Dec 31, 2024 -

Driveway - Online Convenience Delivered responded

Thank you so much for sharing your experience! We're thrilled to hear that your process went smoothly, despite some of the challenges with an out-of-state purchase. Kim, Amar, Parker, and Cheyenne will be pleased to know you found them professional and helpful. We’re also glad that our virtual assessment and valuation met your expectations. We understand your concern about the registration, and we’ll make sure everything is completed as quickly as possible. We truly appreciate your feedback and would love to assist you again in the future!

December 31, 2024

I was kind of skeptical about the process considering reviews on better business bureau. But I believe every process can be improved with feedback and willingness of change. I want to thank all of thos More

by Colsonshawnell
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
David, Na’ai, Jada, Galuega, Allen, Dispatch Team and the Driver who picked up my car.
Dec 31, 2024 -

Driveway - Online Convenience Delivered responded

Thank you for sharing your feedback and for giving us the opportunity to assist with your purchase! We’re so glad to hear that, despite initial skepticism, your experience turned out to be positive. It’s great to know our team was able to provide efficient and professional service while standing by our word. We're also happy that the sale of your 2018 Chevy Cruze LT gave you some extra cash for the holidays! We appreciate your trust in us and look forward to helping you again in the future.

December 30, 2024

They take your money and then promise delivery time and dates and they never show up I purchased 3 vehicles before Christmas and have still not received any of them I don't recommend them what so ever wors More

by millerlester958
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Elizabeth
Dec 30, 2024 -

Driveway - Online Convenience Delivered responded

Thank you for your feedback, and we sincerely apologize for the inconvenience you've experienced. We understand how frustrating it must be to deal with delays and missed delivery promises. This is certainly not the standard of service we strive to provide. To address this matter promptly, we kindly request you to provide us with the complete contact or vehicle information of the purchaser, whether it is yourself or another individual. In order to ensure effective communication, it would be greatly appreciated if you could provide us with the order or vehicle VIN number, a full first and last name, primary phone number, and email address. A member of our Customer Satisfaction team will be reaching out to you once we have this information, and we are committed to resolving the issue as quickly as possible.

December 30, 2024

Amanda was excellent to work with as was Alden. They listened to my concerns and provided a smooth buying process. Amanda especially went the extra mile to make sure I got the best terms possible o More

by AJ242024
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amanda, Alden
Dec 31, 2024 -

Driveway - Online Convenience Delivered responded

Thank you so much for your 5-star review! We're thrilled to hear that Amanda and Alden provided you with such a positive experience and that Amanda went the extra mile to ensure you got the best terms possible. Your recommendation means a lot to us, and we’re so glad we could make your buying process smooth. If you need anything else, don’t hesitate to reach out!

December 29, 2024

Kevin was great to work with and very communicative and provided updates through the delivery of the vehicle. The entire team during the process was very easy to work with. More

by sara.quitugua9292
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin, Amanda, Cheyenne
Dec 30, 2024 -

Driveway - Online Convenience Delivered responded

Hi Sara, Thank you for your kind review! We're thrilled to hear that Kevin was great to work with and kept you updated throughout the delivery process. It's wonderful to know that the entire team made the experience smooth and easy for you. If you need anything in the future, we're here to help!

December 27, 2024

Yaka has been amazing helping with everything I needed from the very 1st day I called. More

by Luis M
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
YAKA
Dec 30, 2024 -

Driveway - Online Convenience Delivered responded

Hi Luis, Thank you for your wonderful feedback! We're so glad to hear that Yaka has been able to assist you and provide the support you needed from the very start. We truly appreciate your kind words and are happy to have had the opportunity to help you. If you need anything else, don't hesitate to reach out!

December 24, 2024

Easiest car purchase ever. I worked with Edward and Cheyenne. They were both readily available at all times and incredibly helpful. Highly recommended buying through Driveway. More

by Taryn.merithar
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cheyenne, Edward
Dec 24, 2024 -

Driveway - Online Convenience Delivered responded

Thank you, Taryn, for your fantastic feedback! We’re thrilled to hear that this was the easiest car purchase ever for you. Edward and Cheyenne will be so pleased to know their availability and helpfulness made such a positive impact. We truly appreciate your recommendation and are so glad we could make your car-buying experience smooth and enjoyable. If there’s anything else we can assist you with, please don’t hesitate to reach out. Enjoy your new ride!

...
25
...