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Driveway - Online Convenience Delivered

Portland, OR

4.5
1,242 Reviews

No Retail Location

Portland, OR

97225

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Showing 1,242 reviews

January 15, 2025

Lidia from the post-delivery customer satisfaction department was so helpful and they were able to cover all of the repairs that were needed post purchase. Took a while, but definitely some of the bes More

by Josh
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lidia (Post-delivery customer service dept) Tavion(Sales and customer satisfaction)
Jan 17, 2025 -

Driveway - Online Convenience Delivered responded

Thank you for your feedback, Josh! We're so glad to hear that Lidia from our post-delivery customer satisfaction department was able to assist you with the repairs and provide excellent service. While we understand the process took some time, we truly appreciate your patience and are thrilled to know it was one of your best customer service experiences. If you need anything further, we're always here to help!

January 15, 2025

Everyone was extremely helpful in finding me the perfect car in my budget! Jacob, Brandon, Amanda, Darren and Lidia were great in making this a smooth process and getting me a car very quickly!! More

by Jessica.Romanco
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jacob, Brandon, Amanda, Darren, Lidia
Jan 17, 2025 -

Driveway - Online Convenience Delivered responded

Thank you for sharing your experience, Jessica! We're so glad to hear that Jacob, Brandon, Amanda, Darren, and Lidia were able to help you find the perfect car within your budget and make the process smooth and quick. We truly appreciate your feedback and are here anytime you need assistance in the future. Thanks again for choosing Driveway!

January 14, 2025

Rachel was excellent to work with. She gave great customer service. The process was getting frustrating due to some circumstances on my side. She was so helpful And stuck through with More

by janaruns
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rachel
Jan 15, 2025 -

Driveway - Online Convenience Delivered responded

Hi there, Thank you for your thoughtful feedback! We're so glad Rachel was able to provide you with excellent service and help navigate the challenges to finalize your contract. Her dedication truly shines, and we'll be sure to share your kind words with her. We appreciate your recommendation and are thrilled you chose Driveway. Enjoy your new car! 🚗😊

January 14, 2025

This far I find the car buying experience good, but I haven't received the car yet. There have been little hiccups, such as all communication going directly to my spam folder, and having the first vehicl More

by mjs2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chase
Jan 15, 2025 -

Driveway - Online Convenience Delivered responded

Thank you for sharing your experience so far! We’re glad to hear the process has been good overall, though we apologize for the hiccups along the way. We appreciate your patience and understanding, and we’re excited for you to complete the journey and receive your vehicle soon. If you have any questions or need assistance, feel free to reach out. We’re here to help ensure everything goes smoothly! 🚗✨

January 14, 2025

Alden and Amanda were top notch! They kept in touch, followed-up, and provided updates throughout the process. While, we didn't buy a vehicle from them this time, I'll definitely wil More

by Mike
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Alden, Amanda
Jan 15, 2025 -

Driveway - Online Convenience Delivered responded

Hi Mike, Thank you for your kind words! We’re thrilled to hear that Alden and Amanda provided such amazing service and kept you informed throughout the process. Even though you didn’t purchase a vehicle this time, we’re glad to know you’ll be reaching out to them in the future. We’ll be ready to assist you whenever you’re ready to find your next vehicle! 🚗😊

January 13, 2025

Simple process from beginning to end. Communication was great and it was nice having another option besides local dealerships. More

by BMW4LFE
Recommend Dealer
Yes
Employees Worked With
Rachel
Jan 15, 2025 -

Driveway - Online Convenience Delivered responded

Hi there, Thank you for sharing your experience! We’re glad to hear the process was simple and the communication met your expectations. Providing convenient options beyond local dealerships is something we’re proud to offer. We appreciate you choosing Driveway!

January 13, 2025

Arianna is the best. I really enjoyed working with her she was amazing. Thank you Driveway More

by Iamerikaa55
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Arianna
Jan 15, 2025 -

Driveway - Online Convenience Delivered responded

Hi there, Thank you for the kind words! We’re thrilled to hear that Arianna provided you with such an amazing experience. She truly is the best, and we’re lucky to have her on the team. We appreciate you choosing Driveway!

January 12, 2025

Rachel has been and continues to be an excellent communicator throughout my FIRST car buying experience. I couldn’t ask for a better agent or team to guide me through this process. I highly recommen More

by Kat
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rachel, Cheyenne, Luke
Jan 15, 2025 -

Driveway - Online Convenience Delivered responded

Hi Kat, Thank you for sharing your experience! We're thrilled to hear that Rachel has been an excellent communicator and made your first car-buying experience so smooth. Providing exceptional customer service is something we strive for, and Rachel and the team will be delighted to know they made such a positive impact. We’re grateful for your recommendation and wish you many wonderful adventures in your new car! 🚗✨

January 09, 2025

Very easy and user friendly car buying experience. All of the representatives I worked with were professional, friendly, and eager to help. Although a few problems occurred with the vehicle itself, dr More

by mmmiles730
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shakeidra, Rynn, Darren, Chris
Jan 15, 2025 -

Driveway - Online Convenience Delivered responded

Thank you for sharing your experience with Driveway! We're glad to hear that our team, especially Shakeidra and Rynn, provided professional and empathetic service. We appreciate your understanding regarding the vehicle issues and look forward to assisting you with future purchases!

January 09, 2025

Very thoughtful and reliable throughout the process. Made sure to guide me every step of the way. More

by kamangak7
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Arianna, Parker, Felix, Cheyenne
Jan 13, 2025 -

Driveway - Online Convenience Delivered responded

Thank you for your kind review! We’re so glad to hear that you felt supported and guided throughout the entire process. We strive to provide reliable and thoughtful service, and it’s great to know we met your expectations. If you need anything further, don’t hesitate to reach out. We’re here to help!

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