
Driveway - Online Convenience Delivered
Portland, OR
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Lidia from the post-delivery customer satisfaction department was so helpful and they were able to cover all of the repairs that were needed post purchase. Took a while, but definitely some of the bes department was so helpful and they were able to cover all of the repairs that were needed post purchase. Took a while, but definitely some of the best customer service experiences I’ve had! More
Everyone was extremely helpful in finding me the perfect car in my budget! Jacob, Brandon, Amanda, Darren and Lidia were great in making this a smooth process and getting me a car very quickly!! car in my budget! Jacob, Brandon, Amanda, Darren and Lidia were great in making this a smooth process and getting me a car very quickly!! More
Rachel was excellent to work with. She gave great customer service. The process was getting frustrating due to some circumstances on my side. She was so helpful And stuck through with She gave great customer service. The process was getting frustrating due to some circumstances on my side. She was so helpful And stuck through with me to finalize the contract!! Would highly recommend Rachel and Driveways.com More
This far I find the car buying experience good, but I haven't received the car yet. There have been little hiccups, such as all communication going directly to my spam folder, and having the first vehicl haven't received the car yet. There have been little hiccups, such as all communication going directly to my spam folder, and having the first vehicle I selected being purchased at the car lot before my agent could get to it. On the whole, though, it seems to have gone well. I look forward to the rest of the process where I sign papers and get the vehicle delivered. More
Alden and Amanda were top notch! They kept in touch, followed-up, and provided updates throughout the process. While, we didn't buy a vehicle from them this time, I'll definitely wil They kept in touch, followed-up, and provided updates throughout the process. While, we didn't buy a vehicle from them this time, I'll definitely will be pinging one of them from Driveway in the future. Amazing service. More
Rachel has been and continues to be an excellent communicator throughout my FIRST car buying experience. I couldn’t ask for a better agent or team to guide me through this process. I highly recommen communicator throughout my FIRST car buying experience. I couldn’t ask for a better agent or team to guide me through this process. I highly recommend buying a car through Driveway and agent Rachel. EXCELLENT customer service! More
Very easy and user friendly car buying experience. All of the representatives I worked with were professional, friendly, and eager to help. Although a few problems occurred with the vehicle itself, dr All of the representatives I worked with were professional, friendly, and eager to help. Although a few problems occurred with the vehicle itself, driveway, Shakeidra, and Rynn were on it. Rynn was especially empathetic in rectifying the issues. I am overall pleased with this experience and will be buying my next vehicle from Driveway. More