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Driveway - Online Convenience Delivered

Portland, OR

4.5
1,241 Reviews

No Retail Location

Portland, OR

97225

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Showing 1,241 reviews

January 20, 2025

Easy process, everybody had a great attitude and were very helpful. Constant comunication, if I will need to sell a car again they will be my first choice. More

by ALEX M
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David
Jan 21, 2025 -

Driveway - Online Convenience Delivered responded

Hi Alex, Thank you for your kind words! We're so glad to hear that the process was easy and that our team’s helpfulness and great attitude made a positive impression. Constant communication is something we pride ourselves on, and we’re thrilled to know we’ll be your first choice in the future. We look forward to assisting you again!

January 19, 2025

Havanna is by far the best salesperson we have ever worked with in anything. We make many purchases a year such as vehicles, equipment, trailers, and it has never been this easy. Painless, easy, simple More

by Roth
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Havanna
Jan 21, 2025 -

Driveway - Online Convenience Delivered responded

Thank you so much for your amazing feedback! We're thrilled to hear that Havanna provided you with the best experience you've ever had, especially with all the purchases you make. It's wonderful to know that the process was painless, easy, and simple for you. We truly appreciate your kind words and look forward to assisting you with any future purchases!

January 19, 2025

This was a great way to sell your used vehicle. All employees were awesome. From the document folks to the person you meet who takes your car! More

by Rientos165
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Joy, Amanda, David, Nina, Oliver
Jan 21, 2025 -

Driveway - Online Convenience Delivered responded

Thank you for your fantastic feedback! We’re so glad to hear that your experience selling your vehicle with us was great and that all of our team members provided excellent service.

January 19, 2025

Easy for the most part a couple of hiccups but customer service was very helpful would use agian More

by bushmanz76
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
David
Jan 21, 2025 -

Driveway - Online Convenience Delivered responded

Thank you for sharing your feedback! We’re glad to hear that, despite a couple of hiccups, our customer service was able to assist you and make the experience easier. We truly appreciate your trust and would be happy to help you again in the future!

January 18, 2025

The worst experience I’ve had in 56 years. I abhor them. I wouldn’t recommend this to my worst enemy. More

by kevinmuhammad612
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
David
Jan 30, 2025 -

Driveway - Online Convenience Delivered responded

Hi Kevin, We’re truly sorry that your experience did not meet your expectations. We understand that the length of the selling process, communication challenges, and multiple points of contact made things frustrating for you. We also regret that our offer adjustment after the PAVE inspection added to your disappointment. Our team, including Lidia, reached out to better understand your concerns, and while we couldn’t provide the resolution you were hoping for, we do appreciate your honest feedback. We acknowledge that the process took longer than expected, and we will use your experience to improve where we can. While we may not be able to change how you feel about your experience, we do appreciate the opportunity to have worked with you. If you have any additional concerns, please don’t hesitate to reach out.

January 18, 2025

I was looking for a vehicle locally in Texas, and was unhappy with the amount offered for my trade and the vehicle prices locally. At Driveway I found exactly what I wanted, was offered a fair price for More

by Brandylewisrn71
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cheyenne, Shawn and Tara
Jan 21, 2025 -

Driveway - Online Convenience Delivered responded

Hi Brandy, Thank you so much for your wonderful review! We’re thrilled to hear that you found exactly what you wanted with us, and that the entire process was smooth and pleasant. Providing a stress-free, professional experience is our goal, and we’re so glad we could deliver that for you. Your recommendation means a lot to us, and we look forward to helping you again in the future!

January 18, 2025

I was a bit anxious about purchasing a car on line, but the process was smooth and I was provided with information about each step along the way. Very pleased with the purchase! More

by stephanie
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jack, Cheyenne
Jan 21, 2025 -

Driveway - Online Convenience Delivered responded

Hi Stephanie, Thank you for sharing your experience! We completely understand your initial anxiety about buying a car online, and we're so glad to hear that the process was smooth and transparent. It's great to know you were pleased with your purchase. If you ever need assistance in the future, we’re here to help!

January 18, 2025

McKenzie was extremely helpful and responsive in helping us secure the vehicle we wanted. We ran into issues after pickup and she was able to get them solved within hours. Very thankful for her hard work! More

by Karlagracefit
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
McKenzie, Dane, Jake
Jan 21, 2025 -

Driveway - Online Convenience Delivered responded

Hi Karla, Thank you for your kind words! We're so glad to hear that McKenzie was able to help you secure the vehicle you wanted and quickly resolve any issues that came up. We truly appreciate your recognition of her hard work, and we’re thrilled to know you had a great experience. If you need anything else, don’t hesitate to reach out!

January 17, 2025

So two weeks ago I was sitting in LAX looking at new cars but was not happy with the pricing in my state nor the offers I was receiving for my trade in. Dealerships had been saying one price but upon sitting More

by Mcintoshe092692
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lizbeth, Cheyenne
Jan 17, 2025 -

Driveway - Online Convenience Delivered responded

Thank you for sharing your experience! We're so glad to hear that Driveway provided the price transparency and straightforward trade-in process that you were looking for. It's wonderful to know that Lizbeth and Cheyenne were able to assist you every step of the way. We’re thrilled that we could make upgrading both affordable and easy for you!

January 17, 2025

Buying a car completely online felt weird, but it sure went pretty smoothly! I liked how my salesperson Tammy walked me through every step of the process and was very patient with me More

by hambean
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Marc, Tamie
Jan 21, 2025 -

Driveway - Online Convenience Delivered responded

Hi there, Thank you for sharing your experience! We’re glad to hear that, even though buying a car online felt a bit strange at first, the process ended up going smoothly. Tammy is a true asset to our team, and we’re so happy she was able to guide you through every step and provide the patience you needed. If you ever need assistance again, we’re here to help!

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