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Driveway - Online Convenience Delivered
Portland, OR
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Overall, a good experience. Would have liked more information from them as the process unfolded. Just waited for money to show up in my account. Would definitely do it again. Would have liked more information from them as the process unfolded. Just waited for money to show up in my account. Would definitely do it again. More
Great service/company. Agents were punctual with communication and process. The sale of my car took a little longer than I anticipated but that was due to unforeseen circum Agents were punctual with communication and process. The sale of my car took a little longer than I anticipated but that was due to unforeseen circumstances. The entire process took about two weeks or less. The valet who came to pick up my car was quick and easy to work with. I was very happy with their buying price for my car. It was significantly higher than Carmax and Carvana. They mail paperwork to be signed such as release of liability and bill of sale and a notary document you need to sign in front of a notary. I preferred to be emailed the paperwork to print and physically sign to expedite the process but it’s priority overnight air shipping by UPS so it’ll take about 24-48 hours for you to receive and sign and then ship out for them to get. They’re quick with responding to emails and if you call. I believe they contract with other major dealerships where they have their own dealership locations within them all across the country. Luckily the dealership was less than 50 miles from my location because they operate within a 50 mile radius. I was skeptical at first but be rest assured they’re legit. You e-sign and physically sign paperwork, after it goes through an agent contacts you to set up an appointment to pick up your car. When they arrive for pickup they do a quick test drive and inspection of the car and then you sign an acknowledgment form and a payment form. Just make sure you bank allows for RTP, which is “Real-Time Payment.” In other words, it’s an instant payment. You’ll verify you received it in front of the valet. Once you do, you hand over the keys and you’re good to go. Take everything out of the car and maybe clean it up a bit if it’s really dirty. Also take the license plates off. More
Drive way is really good. , the customer service was a ten out of ten staffs are very kind and helpful when it comes to giving you the best deals for your vehicle , the customer service was a ten out of ten staffs are very kind and helpful when it comes to giving you the best deals for your vehicle More
Fransisco was very patient and helpful during our approval process. He made us very comfortable and we have had a very great experience! Will be recommending him and Driveway to all of our friends an approval process. He made us very comfortable and we have had a very great experience! Will be recommending him and Driveway to all of our friends and family! More
Bought a Honda CRV from them in 2/2025. Whole process took 10 days. smooth and very good communication throughout the process. Very kind and caring staff. Takes a little longer from purchas Whole process took 10 days. smooth and very good communication throughout the process. Very kind and caring staff. Takes a little longer from purchase to door than Carvana but the savings are worth it. More
Rachel was great and kept in touch every step of the way. She also helped me tweak the loan proposal to match my down payment at the time. I had everything sent in two days with her help. She was professiona She also helped me tweak the loan proposal to match my down payment at the time. I had everything sent in two days with her help. She was professional and courteous throughout the entire process. More