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Driveway - Online Convenience Delivered

Portland, OR

4.3
1,101 Reviews

No Retail Location

Portland, OR

97225

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Showing 1,101 reviews

September 03, 2024

Very pleased with the ease of purchasing a vehicle online. Everyone at Driveway was pleasant and helpful. Love the car! More

by Bradmichael71
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lida, Ken
Sep 04, 2024 -

Driveway - Online Convenience Delivered responded

Hi Brad, Thank you for your wonderful feedback! We’re thrilled to hear that you were pleased with the ease of purchasing your vehicle online and that our team was pleasant and helpful throughout the process. It’s great to know that you love your new car! If you need anything else or have any questions in the future, don’t hesitate to reach out. Thanks again for choosing Driveway!

September 03, 2024

It's was very easier they fix problems got what I need they say with them 2 hours it's less then that More

by allenprude12
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christina
Sep 04, 2024 -

Driveway - Online Convenience Delivered responded

Hi Allen, Thank you for your feedback! We’re delighted to hear that you found the process easy and that we were able to address your needs efficiently. It’s great to know that the time we estimated was even less than you expected. If you need any further assistance or have more questions in the future, please don’t hesitate to reach out. Thanks for choosing Driveway!

August 31, 2024

Driveway makes my life easy to get good vehicle. Team is always available to help you. Thanks a lot :) More

by Rajesh Sada
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kasandra, Justin, Marina
Sep 04, 2024 -

Driveway - Online Convenience Delivered responded

Hi Rajesh, Thank you for your kind words! We’re thrilled to hear that Driveway made it easy for you to find a great vehicle and that our team was always available to assist you. Your satisfaction means a lot to us, and we’re grateful for the opportunity to help. If you need anything else or have any questions in the future, please feel free to reach out. Thanks again for choosing Driveway! 😊

August 30, 2024

All my follow up questions were in a timely manner as a first time user of online shopping for my new to me vehicle. Thank you Kas! More

by Crissybelle04
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kassandra and Patty
Aug 30, 2024 -

Driveway - Online Convenience Delivered responded

Hi there, Thank you for your feedback! We’re delighted to hear that Kasandra provided timely responses to your follow-up questions and made your first online vehicle shopping experience smooth. We appreciate your kind words and are glad we could assist you effectively. If you have any more questions or need further assistance, feel free to reach out.

August 29, 2024

I was helped by several people who all did a wonderful job at helping me acquire my perfect vehicle! Patrick helped me beginning to end walking me through the process and finding me vehicles within my bud More

by dtrevino6794
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Patrick, Lindsay, Cheyenne, Christina M, Michael M
Aug 30, 2024 -

Driveway - Online Convenience Delivered responded

Hi there, Thank you so much for your detailed and positive feedback! We’re delighted to hear that Patrick, Lindsay, Cheyenne, Christina, and Michael all contributed to making your experience smooth and enjoyable. It’s wonderful to know that their efforts helped you find your perfect vehicle and resolve any issues quickly. We truly appreciate your patience and understanding throughout the process and are thrilled that you love your new car. If you need any further assistance or have additional questions, please don’t hesitate to reach out.

August 29, 2024

Very quick and easy process. Wored around my schedule and didn't make me feel like I was being rushed into anything More

by orourkebailey9
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mireya
Aug 30, 2024 -

Driveway - Online Convenience Delivered responded

Hi there, Thank you for your feedback! We’re thrilled to hear that you found the process quick and easy, and that we were able to accommodate your schedule without making you feel rushed. It’s important to us that our customers have a smooth and comfortable experience. If you need any further assistance or have additional questions, please feel free to reach out. We’re here to help!

August 29, 2024

A HUGH Thank you to LIdia CSR agent with Driveway. I like to add the title partner for those who step up and take care of customers like she did for me. Thanks again. Lidia. J. Martin More

by Ms Freedom
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lidia(CSR)
Aug 30, 2024 -

Driveway - Online Convenience Delivered responded

Hi there, Thank you for your wonderful feedback! We’re thrilled to hear that Lidia provided you with exceptional service and that you appreciated her efforts. We agree that those who go above and beyond truly deserve recognition. We’ll make sure to pass along your thanks to Lidia and let her know how much her support meant to you. If you need any further assistance or have additional questions, please don’t hesitate to reach out.

August 25, 2024

I called to ask a question regarding my purchase and I had the pleasure of talking to Patrik. He assured me he would look into my inquiry and take care of issue. He did exactly that and contacted me to le More

by Dawgpound
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Patrik
Aug 27, 2024 -

Driveway - Online Convenience Delivered responded

We're thrilled to hear about your positive experience with Patrik! It's great to know that he was able to assist you promptly and keep his word, ensuring your inquiry was resolved smoothly. We take pride in our team's commitment to delivering excellent customer service, and Patrik is a perfect example of that dedication. Thank you for sharing your feedback, and we're glad to have made a difference in your experience with us!

August 23, 2024

This is our first time using Driveway to deliver a vehicle that we purchased. During the entire process we had help answering all the questions we had. We really appreciated Kierra’s assistance as wel More

by Doug and Terry
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kierra, Yaka and Supervisor Kim
Aug 23, 2024 -

Doug and Terry responded

This is our first time using Driveway to deliver a vehicle that we purchased from out of state. During the entire process we had help with answering all the questions we had. We really appreciated Kierra’s assistance, as well as Yaka’s help walking us through our final steps. These two were a great help making our experience a comfortable process. We would recommend Driveway to anyone looking to have their new vehicle delivered.

Aug 23, 2024 -

Driveway - Online Convenience Delivered responded

Thank you for your positive review! We’re delighted to hear that your first experience with Driveway was smooth and that Kierra and Yaka provided such helpful assistance throughout the process. It’s great to know that their support made your experience comfortable and enjoyable. We appreciate your recommendation and look forward to serving you again in the future.

August 15, 2024

Nightmare. Deposit money paid July 11 Vehicle delivered with expired out of state plates August 7 No response in state registration and plates i have text f More

by stillfalls
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Alcia, Jordan , Lacey, Melissa, Lindsay, Noemi, Alyesia, Alexis et al.
Aug 20, 2024 -

Driveway - Online Convenience Delivered responded

Hi there, We’re sorry to hear about your experience and would appreciate the opportunity to review your case further. To assist you effectively, please provide us with your full first and last name, primary phone number, and email address. Our team will create a support ticket and work diligently to address your concerns. Thank you for your cooperation, and we look forward to resolving this matter for you.

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