Driveway - Online Convenience Delivered

I bought a Lexus. Car was beautiful. I needed to return because of issues with my back and the seats being a little firm for me. Very hard to get people to respond whe Car was beautiful. I needed to return because of issues with my back and the seats being a little firm for me. Very hard to get people to respond when I wanted to get my money back. Lidia Martinez in customer service was wonderful and once I got connected to her I got the help I needed. A bit painful in the middle. Lots of folks calling me when they wanted my money, but slow on the uptake when it was time to return. More

It was so quick and easy! My wife and I shopped until we found the car we wanted at the price we wanted... when we submitted the order late in the afternoon, I got a call less My wife and I shopped until we found the car we wanted at the price we wanted... when we submitted the order late in the afternoon, I got a call less than 20 minutes later. Michelle walked me through uploading my documents and the next day the vehicle was secured and on its way to me. It was really simple and straightforward. Thank you so much! More

I was originally sold a vehicle through their Lithia dealer network (DCH Montclair) that had undisclosed cigarette smoke damage. Kasandra worked with me and paid to have the cigarette smell removed. Alt dealer network (DCH Montclair) that had undisclosed cigarette smoke damage. Kasandra worked with me and paid to have the cigarette smell removed. Although the treatment didn’t work she had my entire cost (including vehicle shipping) paid back in full. Although this happened, the high level of customer service makes me comfortable to purchase another vehicle through Driveway. More

Sold my second vehicle to them that my wife and I were no longer using due to a recent move. I tried various other sites, but they offered me the best price. The process was very smooth. It took them awhile longer using due to a recent move. I tried various other sites, but they offered me the best price. The process was very smooth. It took them awhile to pick the vehicle which was a little frustrating, but other than that it was a great experience. More

Overall, a good experience. Would have liked more information from them as the process unfolded. Just waited for money to show up in my account. Would definitely do it again. Would have liked more information from them as the process unfolded. Just waited for money to show up in my account. Would definitely do it again. More

Rachel was outstanding! Her customer service made me purchase a car!! I was skeptical but we reassured me and educated while completely putting me at ease. I really felt lik Her customer service made me purchase a car!! I was skeptical but we reassured me and educated while completely putting me at ease. I really felt like a friend was helping me. She wanted a car just as bad as I do and now with her help, I’m approved!! Thank you driveway but shoutout to Rachel!!! You have changed my life!!! I will always remember you. More

Very efficient professional and timely. This was an easy process and fair. Well worth it. This was an easy process and fair. Well worth it. More

Everything worked out really well. I was very surprised how well it worked to sell my truck to these people I was very surprised how well it worked to sell my truck to these people More

Almost gave up. So glad Elizabeth reached out to me and also sent options since I really lacked time to do research. So glad Elizabeth reached out to me and also sent options since I really lacked time to do research. More

Drive way is really good. , the customer service was a ten out of ten staffs are very kind and helpful when it comes to giving you the best deals for your vehicle , the customer service was a ten out of ten staffs are very kind and helpful when it comes to giving you the best deals for your vehicle More