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Driveway - Online Convenience Delivered

Portland, OR

4.2
1,015 Reviews

No Retail Location

Portland, OR

97225

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Showing 1,015 reviews

May 16, 2024

All 4 tires had a slow leak when I received the car. I didn’t realize it. I thought maybe the tire pressure was low from just sitting on the lot. I filled them up and the pressure was fine…until it wasn More

by FevahOnline
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Broderick
May 17, 2024 -

Driveway - Online Convenience Delivered responded

Hi David, Thank you for the purchase of your 2020 Lincoln MKZ from our selling store inventory in Pennsylvania. Your feedback was escalated under support request. CSR-32999. All order activity and notes have been reviewed in detail noting delivery was completed on 4/24 with a deadline of 5/1 to report any vehicle issues needing attention. Unfortunately, the concerns about tire pressure were brought to our attention outside of the 7-Day window on 5/13. We apologize for your frustration and the impact on your customer experience.

May 15, 2024

Staff was very easy to work with and made the process as smooth as possible. More

by forrest.anderson1030
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Parker
May 15, 2024 -

Driveway - Online Convenience Delivered responded

We are delighted that the trade-in of your Nissan Kicks for a Ford Explorer was smooth sailing, Forrest. Thank you for your cooperation and allowing every team member to fulfill their portion of the order as the SUV made its way from our selling store in Florida.

May 14, 2024

The process was super easy. They communicated well during the whole process. Highly recommend by me More

by chelsielin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christina Mogford
May 14, 2024 -

Driveway - Online Convenience Delivered responded

Welcome, Chelsie! The search for your next vehicle was a smashing success upon purchasing your Honda Odyssey Wagon from our selling store in New Jersey. Thank you for the chance to earn your business and personal recommendation.

May 13, 2024

I have to say this is the best way to buy a car they have such good patience and is always willing to help they are willing to work with you at all Cost. I am definitely going to be back again when I’m read More

by donna
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amanda amazing LJ amazing and so many more I can’t remember names but they were all great
May 13, 2024 -

Driveway - Online Convenience Delivered responded

Congratulations on the trade in and successful purchase of your Hyundai Accent Sedan, Donna! It makes our day to know that working with us was a pleasant experience due to the help, patience, and agent consideration of your shopper circumstances. We look forward to working together in the future if the opportunity present itself.

May 10, 2024

Process easy. Had my car in less than 2 weeks with delivery. Customer service was great and convenient mostly thru text. More

by Pieks
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeffery, Phillip.
May 10, 2024 -

Driveway - Online Convenience Delivered responded

Hi there! We are ecstatic to be the chosen guide for your vehicle search which was successful with the selection of a Honda. It always makes our day to share any happy thoughts shared with the team members involved. When time permits, please include your order number or name in the context of this writeup as it will be included with your case with Jeffrey and Philip will be notified.

May 10, 2024

Easy purchase process and great guidance and help throughout the entire process. The team was very responsive to all requests and questions More

by Brad W
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mireya, Cheyenne
May 10, 2024 -

Driveway - Online Convenience Delivered responded

Hi Brad, We are excited that you found an Audi from our inventory fitting for the spot in your home's driveway! Please provide your order number or the purchaser's full name in the context of this review so that we can include this feedback with the designated case. We would love to share your satisfaction here with our team members who assisted with your customer journey as well.

May 10, 2024 -

Driveway - Online Convenience Delivered responded

Hi Brad, We are excited that you found an Audi from our inventory fitting for the spot in your home's driveway! Please provide your order number or the purchaser's full name in the context of this review so that we can include this feedback with the designated case. We would love to share your satisfaction here with our team members who assisted with your customer journey as well.

May 09, 2024

Everything was pretty painless. If you use a budget cell phone service, there may be some hiccups during verification. More

by mphollan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cheyenne
May 09, 2024 -

Driveway - Online Convenience Delivered responded

It is a pleasure to meet your transportation needs, Michael. Congratulations on the local purchase of your Toyota Corolla from our selling store in Texas!

May 08, 2024

I love my truck, communication was great, shipping was fast 10/10. Driveway is an great website and with great deals More

by ashiahenderson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jodi and Cheyenne
May 08, 2024 -

Driveway - Online Convenience Delivered responded

We're excited and send our congratulatory wishes on bringing home your Alfa Romeo Stelvio Sport, Ashia! Thank you for the opportunity to guide the process and successfully meet every expectation with the vehicle search.

May 04, 2024

I like my car. I was not told about paint damage to front of vehicle that didn't show in pictures. I was also told that the car was receiving a "premium wash and in More

by Toni
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cheyenne, Donna
May 06, 2024 -

Driveway - Online Convenience Delivered responded

Hi Toni,   We want every customer to be happy with their vehicle purchase and would like to start by attaching your feedback here to the correct order in our system. Please include your order number or full customer name within the context of this review. Once we can appropriately identify your case, a support request will be created for assistance with your issue brought to our attention.

May 03, 2024

There was hiccups. Not from Driveway though. From the start Driveway was very receptive in handling the overall process of selling my vehicle. From the time I accepted More

by Vcyclist
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Shannon, Matt, Chris, Tim, Rich
May 03, 2024 -

Driveway - Online Convenience Delivered responded

Cheers! We appreciate the brief peek into the highlights of your vehicle seller's experience for your Dodge Ram. When time permits, please include the order number or your customer name in the context of this review. All feedback matters to us and it is important to share any sentiment received with the team members involved for their awareness.

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