Driveway - Online Convenience Delivered

I was all but fed up with Driveway. The agent I was working with had mis informed me on several occasions to the point where when he said anything I just didn’t believe him. He told me The agent I was working with had mis informed me on several occasions to the point where when he said anything I just didn’t believe him. He told me my car was delivered to a center in my home town and it would take 1-2 days for inspections, come to find out it was delivered 2 hours away from my home, a week went by and I began to get worried that something was really wrong with the car because it doesn’t take a week to get it inspected. Agent told me they had to do a full detail…. I said fine, but that isn’t part of the inspections for NYS. Another couple of days and I finally get it…. Unfortunately un inspected. The delivery driver told me that it wasn’t inspected at all Since it was in his position. Enter Miss Amber K. I was ready to send the car back. No inspection, no plates, no registration….no idea when I would be able to get them. So I’m pretty ticked off at this point until I get a text from amber…”plates are on the way!!!” I was over joyed. I have no idea what or how she managed to take a process that Inwas told would take 2-4 weeks and get it done for me but she did! Amber, I can’t thank you enough. I appreciate you! More

I’ve never had a better experience selling not one but two vehicles with driveway from start to finish AMAZING !! two vehicles with driveway from start to finish AMAZING !! More

Easy simple process - would definitely recommend Driveway.com to any of my friends or family. Driveway.com to any of my friends or family. More

Phenomenal experience using Driveway to sell our F150. Haven't run into a company in years that prioritizes customer service the way Driveway has. Each one of their team members impressed me thoroughly Haven't run into a company in years that prioritizes customer service the way Driveway has. Each one of their team members impressed me thoroughly, especially Dillon and Tim, who were part of the team who picked up the vehicle. More

My experience was okay. I shared my concerns and thoughts about the company with a customer service representative in a follow up call after I sold my car. I am sure this co I shared my concerns and thoughts about the company with a customer service representative in a follow up call after I sold my car. I am sure this company will be dominating the market soon. More

No! !!!!!! Run and never buy a car here. It has been nothing but a huge headache. From incompetence throughout the whole paperwork process, delivery at my !!!!!! Run and never buy a car here. It has been nothing but a huge headache. From incompetence throughout the whole paperwork process, delivery at my house with no notification, no temp tags, no spare key, STILL have no tags almost 60 days later. Have owned car for less than 2 months and have needed to bring it to shop twice. Was literally driving with a car that had the front assist go out while I was driving and cause a dangerous situation. 60 day warranty covers NOTHING. This is been one of my biggest regrets dealing with this horrible company. RUN!!!!!!! More

Excellent customer service. Friendly and professional staff. Made the car buying process easy and enjoyable Friendly and professional staff. Made the car buying process easy and enjoyable More

Driveway is an amazing dealership! The reps worked hard to get me riding. Thanks for all the help. The reps worked hard to get me riding. Thanks for all the help. More

Amazing, the dealership was great in finding me a wonderful vehicle. I was absolutely able to get the vehicle that I was expecting and then they superseded those expectations. wonderful vehicle. I was absolutely able to get the vehicle that I was expecting and then they superseded those expectations. More

If I could rate this company -100 starts I would. I am getting the run around with my car. Nobody can tell me where my plates are and than someone named Frieda jones was so rude and disrespectful. Sh I am getting the run around with my car. Nobody can tell me where my plates are and than someone named Frieda jones was so rude and disrespectful. She did not hear me out and then when I was talking she said okay bye bye. She literally just hung up on me. My car has been ready for pick up for about 3 days, I cannot pick it up without temp tags. This company has the worst communication I have every seen in my life. I had to call when I was getting my car, I had to call and see if my car was even shipped yet and more. Every step of the way I had to call no one communicated anything. Do not use this company, it will take forever for you to get your car. More