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Driveway - Online Convenience Delivered

Portland, OR

Overview
Reviews
4.3
1,099 Reviews
Call Dealership (833) 997-0790

No Retail Location

Portland, OR

97225

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Showing 1,100 reviews

December 18, 2024

Very slow to respond seemed to mess up when reserving cars lost the first attempted purchase due to delays. Continue to be slow to respond throughout the process. More

by katerhamey
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Arianna, Shana, maria
Report | Print
Dec 19, 2024 -

Driveway - Online Convenience Delivered responded

We’re sorry to hear about the delays and lack of responsiveness you experienced during your purchase. We understand how frustrating it can be, and this is certainly not the level of service we aim to provide. We’d like to look into your case further to better understand where things went wrong and how we can make it right. Could you please provide us with more information, such as your full name or order details, so we can investigate this and address your concerns directly? Thank you for sharing your feedback—we appreciate the opportunity to improve and hope to provide a better experience moving forward.

December 17, 2024

Very knowledgeable, kind and professional staff. I was able to trade in my leased vehicle (which is a little more complicated than a financed one) and they were able to get the process completed fai More

by Nguzman190
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cheyenne, Lindsay, D’Audric, Damaris
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Dec 17, 2024 -

Driveway - Online Convenience Delivered responded

Hi there, Thank you for sharing your fantastic experience! We're thrilled to hear that you found our process convenient and that we were able to provide you with an offer that beat the competition. Making car selling easy and hassle-free from the comfort of your home is what we strive for, so it's great to know we delivered on that promise for you.

December 12, 2024

We recently sold our secondary home in Arkansas and decided just prior to moving not to move our vehicle back to CA. We left vehicle with relatives living nearby. I then contacted several companies th More

by Mccusker.stephen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David
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Dec 12, 2024 -

Driveway - Online Convenience Delivered responded

Hi Stephen, Thank you so much for sharing your experience! We’re so glad that you chose Driveway to help with your vehicle sale and that our team, especially David, could provide the solutions you needed, even with the added complexities. It’s wonderful to hear that our professionalism and willingness to work through the details made a difference for you. We truly appreciate your kind words and are grateful for the opportunity to assist you. If there’s anything else we can do for you in the future, please don’t hesitate to reach out.

December 12, 2024

So far my trade-in has been a great experience. I have my new vehicle, but they haven’t given picked up my old one so I can’t speak on that yet. The vehicle I purchased was delivered with a bad More

by LG
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rayne
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Dec 17, 2024 -

Driveway - Online Convenience Delivered responded

Hi, Thank you for sharing your experience! We're glad to hear your trade-in process has been smooth so far and that you’re enjoying your new vehicle. We apologize for the inconvenience caused by the bad battery but are thrilled that Kasandra in our Post-Delivery Customer Satisfaction team was able to assist you promptly and get the issue resolved. We’re committed to ensuring every part of your experience, including the pick-up of your old vehicle, is seamless, and we’ll be here to support you through the remainder of the process. Thank you for trusting Driveway and for considering us again in the future – we look forward to helping with your next vehicle journey!

December 11, 2024

To the driveway team. Everyone was so kind & very thorough & above all quite knowledgeable. I would recommend Driveway to anyone..thank you very much. Debbie Pazourek. More

by puppy1995love
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
David White
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Dec 11, 2024 -

puppy1995love responded

Everyone at driveway were very trustworthy..I would like to thank everybody personally who were on my team. They are definitely an asset to your team. Deborah M. Pazourek..

Dec 12, 2024 -

Driveway - Online Convenience Delivered responded

Hi Debbie, Thank you so much for your kind words! We’re thrilled to hear that our team’s kindness, thoroughness, and knowledge made such a positive impression. Your recommendation means the world to us, and we’re so glad we could provide you with a great experience.

Dec 12, 2024 -

puppy1995love responded

To Driveway team, thank you so much for your kind words. Everything & everyone was great. Everything went right on schedule.. Debbie Pazourek.....

December 10, 2024

Thanks to the entire Driveway team, totally trustworthy, I already have 3 vehicles with Driveway, each experience better than the last, totally recommendable More

by German Sánchez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cheyenne
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Dec 11, 2024 -

Driveway - Online Convenience Delivered responded

Thank you so much, German, for your incredible review! We’re thrilled to hear that you’ve trusted Driveway for three vehicles and that each experience has been better than the last. Your recommendation means the world to us, and we’re so glad our team has been able to deliver a trustworthy and enjoyable experience every time. Thank you for choosing Driveway, and we look forward to assisting you again in the future!

December 06, 2024

Such an easy process. I was nervous at first, but everything worked out fine. From the first call to get started, sending the signed documents , picking up the car and t More

by msjmjones74
Recommend Dealer
Yes
Employees Worked With
Tyler,Diana and Senagwa
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Dec 09, 2024 -

Driveway - Online Convenience Delivered responded

Thank you for sharing your experience! We're so glad to hear that the process turned out to be easy and smooth, even though you were initially nervous. From start to finish, it's great to know we could make everything simple and convenient for you. We appreciate your trust and are happy that we could help you get paid instantly. Thanks for choosing Driveway!

December 06, 2024

My wife and I have had the most amazing experience! I surprised her with a brand-new car for Christmas, and her happiness is absolutely priceless. Huge thanks to Lydia, Cheyenne, Frank, and the rest of More

by The Dr.s
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bailey, Cheyenne, Rachel, Felix
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Dec 09, 2024 -

Driveway - Online Convenience Delivered responded

Wow, what an incredible story! We're so honored to have been part of such a special moment for you and your wife. 🎄🚗 Thank you for the kind words—Lydia, Cheyenne, Frank, and the entire team will be thrilled to hear your feedback. We truly appreciate your support and encouragement. Wishing you and your wife many happy miles in the new car, and thank you again for choosing Driveway!

December 05, 2024

The driver was very nice and helpful. He loaded up my car with ease. I will refer this company to others. More

by sonjapappas71
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Don't know his name
Report | Print
Dec 05, 2024 -

Driveway - Online Convenience Delivered responded

Hi Sonja, Thank you for sharing your experience! We're so glad to hear that the driver was friendly and helpful, and that the car pickup process went smoothly. Your recommendation means a lot to us, and we truly appreciate your support. If you ever need anything else in the future, don’t hesitate to reach out. Thanks again for choosing Driveway!

December 05, 2024

Process was easy! Communication by text was very convenient and quick. They have the process of selling and delivering vehicles down to a science!! Vehicle is just as More

by Oradon
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cheyenne, Phillip, Laura
Report | Print
Dec 09, 2024 -

Driveway - Online Convenience Delivered responded

Thank you for your fantastic review! We're thrilled to hear that the process was easy and that our communication made everything convenient for you. It's great to know the vehicle met your expectations and was just as described. We truly appreciate your feedback and are glad we could make your experience a smooth one. Thanks for choosing Driveway!

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