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Driveway - Online Convenience Delivered

Portland, OR

Overview
Reviews
4.7
1,666 Reviews
Call Dealership (833) 997-0790
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No Retail Location

Portland, OR

97225

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Showing 1,666 reviews

May 01, 2026

Driveway has gotten worse, not better. You have to talk to 800 people and the dealerships could care less about you because it’s a driveway deal. More

by BradleyM1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
800 idiots
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April 30, 2026

Very convenient. Great sales support and communication. Recommend to others looking for a simple and easy way to buy a car. More

by joshua.luther510
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jasmine
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April 29, 2026

Amazing progress it was quick also she was very patient with me and very reassuring More

by Toneilthomas13
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jasmine
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Apr 29, 2026 -

Driveway - Online Convenience Delivered responded

Hi Toneil, thank you for the wonderful feedback! We are so happy to hear that Jasmine made your experience quick and seamless while keeping you feeling comfortable and reassured throughout the process. We will be sure to pass along your kind words to her. We appreciate you choosing Driveway.com and hope to work with you again in the future!

April 29, 2026

I talked to 5 people between customer service and finance and got sent in circles all day. Jasmine fixed my issue in 5 seconds, she needs to train the others. They were lazy and just wanted to transfer calls More

by wmars78@gmail.com
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Queen Jasmine
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Apr 29, 2026 -

wmars78@gmail.com responded

good job

Apr 29, 2026 -

Driveway - Online Convenience Delivered responded

Hi Wayne, thank you for taking the time to share your honest feedback, and we sincerely apologize for the frustrating experience you had being passed around without resolution. That is not the standard we hold ourselves to and we completely understand your frustration. We are glad Jasmine was ultimately able to step in and get things resolved quickly for you. Your feedback about the rest of the team is something we take seriously. We have attached this feedback to your case and will have a member of our Customer Satisfaction team review this with you. Thank you again for your patience, Wayne.

April 28, 2026

Excellent customer service and response times would definitely trust buying a car from them again. More

by maddock
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hayden
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Apr 29, 2026 -

Driveway - Online Convenience Delivered responded

Hi Maddock, thank you for the great feedback! We are thrilled to hear you had an excellent experience with our customer service team and that our response times met your expectations. Knowing you would trust us again with your next vehicle means the world to us. We look forward to working with you again at Driveway.com!

April 28, 2026

Jasmine made the car buying process much simpler and much less stressful. She has been a big help in helping me figure out the car I needed and working with my budget. Thank you Jasmine! More

by chrismwood94
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jasmine
Report | Print
Apr 29, 2026 -

Driveway - Online Convenience Delivered responded

Hi Chris, thank you for taking the time to share your experience!Hi Chris, thank you for taking the time to share your experience! We are so happy to hear that Jasmine made the car buying process simpler and less stressful for you. Helping customers find the right vehicle while working within their budget is exactly what we are here for.

April 28, 2026

We had a great experience. Super easy and Brigger was super helpful. Painless experience! We would use them again. More

by Tiayayah80
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brigger Mc Beth
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Apr 29, 2026 -

Driveway - Online Convenience Delivered responded

Hi Malakai, thank you so much for the kind words! We are thrilled to hear that Brigger made your Honda CR-V purchase such a smooth and painless experience. That is exactly what we aim for with every customer. We will be sure to pass along your praise to Brigger! We look forward to working with you again at Driveway.com whenever you are ready for your next vehicle!

April 28, 2026

Highly recommend this dealership. This is our second time to purchase. If you want to skip the hours at a dealership, this is the way to go! And Kris is the absolute best sales agent More

by lmevjen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kris
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Apr 28, 2026 -

Driveway - Online Convenience Delivered responded

Thank you, Lori. We really appreciate you sharing this. It means a lot that you chose to purchase with us again, and we’re thrilled to hear how smooth the experience felt. One of the things we value most is giving customers the flexibility to shop in the way that works best for them, and we’re glad the online process made things easier for you. Kris will be so happy to hear your feedback. His quick responses, knowledge, and support are exactly what we want our customers to experience. Thank you again for the recommendation and for trusting Driveway with another purchase.

April 28, 2026

Very easy process they were straightforward. Nice I could understand them. They lived up here in the inland northwest and just down to Earth take their time and just got it done. More

by T-Holt
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Danielle
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Apr 28, 2026 -

Driveway - Online Convenience Delivered responded

Thank you for sharing this. We’re really glad to hear how smooth and straightforward the process felt for you. It’s great to know everything was easy to understand and that working with a team based right here in the Inland Northwest helped the experience feel down to earth. Taking the time to get things done the right way is important to us, and we’re happy that came through for you. We appreciate you choosing Driveway and letting us know how it went.

April 28, 2026

Easy transaction from start to finish. Very personable experience, and worked with us on the down payment! More

by Perksofcleaning
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Thad, Brittany
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Apr 28, 2026 -

Driveway - Online Convenience Delivered responded

Thank you, Lisa. We’re so glad to hear the process felt smooth from beginning to end. It’s great to know the experience felt personal and that our team was able to work with you on the down payment. Trading in your GMC Sierra for a Ford Expedition is a big move, and we’re happy we could help make it an easy one. We appreciate you choosing Driveway and sharing your experience with us.

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