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Driveway - Online Convenience Delivered
Portland, OR
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Leisha and the staff at Driveway were so helpful. They held my hand through the entire process. Leisha answered every question that I could possibly have through every step. To me, it's an unconventi They held my hand through the entire process. Leisha answered every question that I could possibly have through every step. To me, it's an unconventional process because I've never purchased a car this way. I was made totally at ease and really helped to understand the process. I'd absolutely purchase this way again. More
I bought a Lexus. Car was beautiful. I needed to return because of issues with my back and the seats being a little firm for me. Very hard to get people to respond whe Car was beautiful. I needed to return because of issues with my back and the seats being a little firm for me. Very hard to get people to respond when I wanted to get my money back. Lidia Martinez in customer service was wonderful and once I got connected to her I got the help I needed. A bit painful in the middle. Lots of folks calling me when they wanted my money, but slow on the uptake when it was time to return. More
It was so quick and easy! My wife and I shopped until we found the car we wanted at the price we wanted... when we submitted the order late in the afternoon, I got a call less My wife and I shopped until we found the car we wanted at the price we wanted... when we submitted the order late in the afternoon, I got a call less than 20 minutes later. Michelle walked me through uploading my documents and the next day the vehicle was secured and on its way to me. It was really simple and straightforward. Thank you so much! More
Sold my second vehicle to them that my wife and I were no longer using due to a recent move. I tried various other sites, but they offered me the best price. The process was very smooth. It took them awhile longer using due to a recent move. I tried various other sites, but they offered me the best price. The process was very smooth. It took them awhile to pick the vehicle which was a little frustrating, but other than that it was a great experience. More
I was originally sold a vehicle through their Lithia dealer network (DCH Montclair) that had undisclosed cigarette smoke damage. Kasandra worked with me and paid to have the cigarette smell removed. Alt dealer network (DCH Montclair) that had undisclosed cigarette smoke damage. Kasandra worked with me and paid to have the cigarette smell removed. Although the treatment didn’t work she had my entire cost (including vehicle shipping) paid back in full. Although this happened, the high level of customer service makes me comfortable to purchase another vehicle through Driveway. More
Rachel was outstanding! Her customer service made me purchase a car!! I was skeptical but we reassured me and educated while completely putting me at ease. I really felt lik Her customer service made me purchase a car!! I was skeptical but we reassured me and educated while completely putting me at ease. I really felt like a friend was helping me. She wanted a car just as bad as I do and now with her help, I’m approved!! Thank you driveway but shoutout to Rachel!!! You have changed my life!!! I will always remember you. More