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Driver's World
Virginia Beach, VA
606 Reviews
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606 Reviews of Driver's World
July 14, 2017
Best dealership Second time buying a vehicle from here. Xavier Ellis helped this time around and whole process went smoothly. Courtney Lopez worked her magic with fin Second time buying a vehicle from here. Xavier Ellis helped this time around and whole process went smoothly. Courtney Lopez worked her magic with finacing. More
by Tina Marie
Employees Worked With
Xavier Ellis and Courtney Lopez
July 13, 2017
Best Experience buying a car I was in the market for my daughters first car. Having an uneasy feeling at another dealership I felt a bit stressed. But going to Drivers World and I was in the market for my daughters first car. Having an uneasy feeling at another dealership I felt a bit stressed. But going to Drivers World and meeting with Reggie Dildy and his co partner Doug was the best experience i have ever had with purchasing a vehicle. They both went above and beyond to make us feel comfortable and confident with the entire purchase. More
by Mrs. Peacock
Employees Worked With
Reginald Dildy and Doug M.
July 09, 2017
Smooth Process We were immediately greeted when we walked into the showroom and our salesperson that we spoke to over the phone was gotten for us. Both vehicles that We were immediately greeted when we walked into the showroom and our salesperson that we spoke to over the phone was gotten for us. Both vehicles that we inquired about were ready to look at side by side. Xavier answered all of the questions that we had and our trade-in went smoothly. We did have to wait a few hours because there was only one financial person working, but I think that's normal at any dealership, it was definitely shorter than I had experienced before at others. We will definitely be returning for our next vehicle. More
by AubJax
Employees Worked With
Xaiver Ellis
July 08, 2017
Easily the best car dealership experience I've had My boyfriend and I came in to drivers world today to browse some cars since we're looking to replace his 2001 mustang with a newer sedan. We worked wi My boyfriend and I came in to drivers world today to browse some cars since we're looking to replace his 2001 mustang with a newer sedan. We worked with Reggie, who was incredibly easy going and kind. I'll recommend him and this dealership as a whole- I've never had an easier experience!! We ended up driving out in a 2014 Honda Civic and couldn't be happier :) I plan on coming back within the next year or two when it's time for me to get something new! More
by Autumnelaine
Employees Worked With
Reggie
July 07, 2017
Bought a used car first time I ever went to drivers world glad I did good people, helpful, not pushy spoke to Chris over phone,he set up everything and then worked wit first time I ever went to drivers world glad I did good people, helpful, not pushy spoke to Chris over phone,he set up everything and then worked with xavier the next day getting my car.for me.what I liked most,I spent maybe hour and a half, not 5 or 6 hours AS i DID when I got a car for my wife at another dealer. More
by Happy Buyer
Employees Worked With
Chris Thompson and Xavier
July 06, 2017
Very helpful, lots of choices Chris Thompson was very knowledgeable in Toyotas and Hondas especially and very patient, helpful, and professional. I highly recommend working with h Chris Thompson was very knowledgeable in Toyotas and Hondas especially and very patient, helpful, and professional. I highly recommend working with him and requesting his service. More
by Teensmom
Employees Worked With
Chris Thompson
July 04, 2017
Excellent personal attention The personal attention and commitment we found at Driver's World surpassed what we had experienced or expected-even at "high end" dealers. They were k The personal attention and commitment we found at Driver's World surpassed what we had experienced or expected-even at "high end" dealers. They were knowledgeable, personable and genuine. More
by StephW
Employees Worked With
Luke Sandlin
July 04, 2017
Fantastic customer service and salesmanship Felt comfortable and confident in the automobile l purchased that it was a quality buy. Salespeople Chris and Xavier went out of their way to make me Felt comfortable and confident in the automobile l purchased that it was a quality buy. Salespeople Chris and Xavier went out of their way to make me feel comfortable. More
by Jon Schmidt
Employees Worked With
Chris S and Xavier
June 30, 2017
Poor Customer Service Bought my wife's vehicle from them and everything was fine so went back to get my son a vehicle 2 months later. I picked out a nice vehicle for him an Bought my wife's vehicle from them and everything was fine so went back to get my son a vehicle 2 months later. I picked out a nice vehicle for him and since it was the day before Christmas and they were going to be closed for the next couple of days they were a little pushy to have me take the vehicle home so I could give it to my son for Christmas. I worked out the deal with Chris that as soon as the insurance check I was expecting came in I would come in and pay the vehicle off in full so there was no down payment involved. We came in a couple days after Christmas and used my sons old Van as a trade in on the new vehicle, finalized all the paperwork and again I told Chris that I would be in within the next few days to pay it off. Everyone was happy and off we went. Being the holidays things were moving slower than normal and I did not get the check until a week later, all during this time I was in constant contact with Chris and he told me no problem. I received the check on Dec 31st and called Chris and told them that I would be in as soon as the banks opened Monday morning with a cashiers check, he told me that was fine. I showed up Monday morning as promised and the Chris I had been working with had been fired and another Chris had taken over. I explained to the new Chris what had been agreed upon between myself and the old Chris and he was very rude and told me that the deal that the other Chris had made was against company policy and because we were waiting for the title to arrive on my sons trade in Van ($400 btw) I would need to have a credit card on file so they could charge the $400 they had offered for the trade in on the Van and once the title was delivered they would reimburse me for the $400. I told him that was not what was agreed to and if they were going to be jerks about this I would take the $15,000 cashiers check I had made out to them and I would take my business elsewhere. They could not do that because they weren't even sure where the van was. I told him that they were not going to get a credit card from me and just as I promised with the check I would deliver the title as soon as it arrived from California. He kept insisting that the deal that the old Chris had made with me was against company policy and I told him I didn't care because at the time the deal was made he was an authorized employee of the company. This new Chris was rude and obnoxious and treated me like I was trying to rip them off for the $400 trade in. Things calmed down after the salesman came in and told him that the deal was worked out with the now fired Chris. I gave them the check, got my receipt and told them that I would be in with the title as soon as it arrive. About 10 days later the title arrived from California and I took it into them and they had no idea what it was for. This made me a little upset because Chris had made such a big deal of it. When I talked to him about it he was even more rude than the first time. I left there and called the corporate office and talked to them and they assured me that the manager would give me a call back, well it has been months and I have heard nothing from them. They have lost all my business and I am recommending that no one ever buys vehicle from them. More
by diver4
Employees Worked With
Chris
June 30, 2017
Excellent buying experience from driver's world The staff at the greeter's desk was polite, smiling, and greeted me immediately. They handed me off to Xavier Ellis to assist me in purchasing a car. The staff at the greeter's desk was polite, smiling, and greeted me immediately. They handed me off to Xavier Ellis to assist me in purchasing a car. Xavier was great. He was friendly and had a great attitude. I would recommend anyone purchase a car from Xavier at Driver's World. More
by TimVaBch
Employees Worked With
Xavier Ellis
