Driver's Way Pelham
Pelham, AL
Filter Reviews by Keyword
By Type
Showing 2,065 reviews
I throughly enjoyed my buying experience and the service department is top notch. I highly recommend Drivers Way to anyone who is in need of an excellent used car. The service department treats my car as if department is top notch. I highly recommend Drivers Way to anyone who is in need of an excellent used car. The service department treats my car as if it’s their own. More
We have bought two vehicles and have had a wonderful experience with each. We highly recommend Driver's Way for your next purchase. The service department at Pelham location went above and beyond our ex experience with each. We highly recommend Driver's Way for your next purchase. The service department at Pelham location went above and beyond our expectations. Thanks to all for your help by giving us a van we can travel in to see the great USA. More
Grant Montgomery is courteous, professional and knowledgeable. This is the third vehicle we have purchased from Driver's Way and if the need arises again, we will be back. All Staff were very fri knowledgeable. This is the third vehicle we have purchased from Driver's Way and if the need arises again, we will be back. All Staff were very friendly and premises clean. More
The service department was prompt, courteous and professional. They got my part ordered immediately and called me to tell me it was there. We then schuler and completed the install very quickly. Hig professional. They got my part ordered immediately and called me to tell me it was there. We then schuler and completed the install very quickly. Highly satisfied!! More
I had always bought mostly new cars from a dealership . My friend Jim Rabb suggested I try Drivers Way And specifically Heather Carter. I couldn’t be more pleased . She is as special as Jim says she wa My friend Jim Rabb suggested I try Drivers Way And specifically Heather Carter. I couldn’t be more pleased . She is as special as Jim says she was … I had been looking for a car for over a year . Heather listened to my specific Needs / wants and found my perfect car ! Even the color I was looking for ! I have referred several of my friends her already . Carolyn Carter More
Only thing beneficial about them was free oil change. The service as far as selling me a lemon was not. A month after I got the car I started having turbo issues and the heat didn’t work. After a year of The service as far as selling me a lemon was not. A month after I got the car I started having turbo issues and the heat didn’t work. After a year of having it I’ve needed a new turbo, new EGR valve, new def tank and sensors; I’ve had to do a full service of the cooling system due to a clogged heater core which also required me to replace the Thermostat because it was stuck closed from all of the gunk and flux. Someone put stop leak in the cooling system and the leak was from the heater core so they clogged up the whole system. To make matters worst Drivers-way takes no responsibility. I was told that they had a full inspection on the car and it passed flying colors! No preventative maintenance was done and that was a lie. It was in the middle of the summer when I bought it so I didn’t test the heat and evidently they did not either. But they did a full inspection? So no I will never buy a car from there again and I always advise my friends and colleagues against going to Drivers-way! I haven’t left a review to this point but I keep getting emails to leave one so here it is an honest review. More