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Driver's Way Pelham

Pelham, AL

4.8
2,065 Reviews

100 Driver's Way

Pelham, AL

35124

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Showing 2,065 reviews

May 31, 2022

I visited the service department and was very pleased. The staff is always friendly and the service was good! More

by Stephanie
Recommend Dealer
Yes
Employees Worked With
Joe Gilliland, Don Amick
May 29, 2022

Mr. Kirk and the driversway team help make this a easy process. Having the vehicle delivered sealed the deal to make this purchase possible. A special thank you to the 2 delivery drivers Mr. Bill and unfo More

by sheilabates77
Recommend Dealer
Yes
Employees Worked With
Kirk Sterley
May 28, 2022

David was diligent with communication as we had narrowed down 3 Minis to look at in BHM and were then going to TN and GA. We only had 2 days in order to look. I scheduled a test drive on line and David stay More

by Tonyahanby
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Fievet
May 27, 2022

I had a major drivability warning on my car. The local auto dealership service center said the next available appointment would be in ten weeks. I called Driver’s Way and dropped my vehicle off More

by thommcinnis
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Gilliland, Don Amick, Terence Corprew
May 27, 2022

I am so pleased 100% with the professional & honest dealership & I will refer all friends & family More

by stylingsheila
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Grant Montgomery, Chad Donaldson
May 25, 2022

Great service and very friendly staff. I absolutely love my car I brought at Drivers Way. More

by thomas6514
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bruno Riechert, Chad Donaldson
May 24, 2022

I was Very IMPRESSED with the atmosphere in more ways than one- The Salesman made me feel very comfortable- I am a woman BUT I AM NOT EASILY MISLED WITH A PERSON IN SALES. I have worked a lot with the More

by stylingsheila
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Grant Montgomery, Chad Donaldson
May 24, 2022

Easy to deal with everyone. Real pleasure. Simple and quick process. It did take two days but we were able to answer any questions from home instead of sitting at the deale More

by balter1954
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Higgins
May 21, 2022

My sales person was excellent. The problem was, there were features listed in the ad that weren’t actually on the car. Example, remote start, Wi-Fi. Both of these were listed in th More

by mcraig77
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
David Fievet
May 23, 2022 -

Driver's Way Pelham responded

We will let David know that you had a good experience with him. For the lacking features, all we can say is that we are sincerely sorry. Although every reasonable effort has been made to ensure the accuracy of the information contained on our website, there are times when our staff makes a mistake. We deal with all different makes and models, so there are moments when confusion happens. We are truly sorry for the mistake when listing features for that vehicle.

May 19, 2022

Heather was a pleasure to work with and everything was up to my standards. I will go back again and purchase from them again. More

by bstricklett
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Business Development, Terence Corprew, Heather Carter
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