Driver's Way Pelham
Pelham, AL
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I filled out one of the online price quotes before driving over an hour to get to this dealership. I filled it out truthfully!! They even said that I had entered all the information that pertained to driving over an hour to get to this dealership. I filled it out truthfully!! They even said that I had entered all the information that pertained to my vehicle. I put in my VIN # so they already knew my car's history etc... During the inspection there was nothing else found wrong with my car except that a tire sensor was not working. I was told that that would only deduct about $100 from price to have fixed. I would have never driven that far had I been given the quote that they really intended for my vehicle. I think it is fraudulent to have people print a price quote that this buisness has NO intention of honoring!!! I would understand if the quote was off by a small amount, but not several thousand. It is a scam to get people in the door. I guess I should have realized what kind a service they had when there were five or more men sitting at the front desk with NOTHING to do. They acted as if I wasn't even there while I was waiting on the inspection. I didn't even know where I should wait for them to finish. This is the very first review that I have written about ANY buisness so that should show how unsatisfied I was with their customer service. More
I love Drivers Way. Everything is up front and the very clear. My saleman Eddie Johnson was very professional and helped me throughout the process. clear. My saleman Eddie Johnson was very professional and helped me throughout the process. More
Dylan was a great help at Driversway. He was courteous and helpful and never made me feel pressured. He provided the answers and resources I needed to make an informed decision. Dawn was also very kind an and helpful and never made me feel pressured. He provided the answers and resources I needed to make an informed decision. Dawn was also very kind and provided an honest opinion on the vehicles we had chosen and that was greatly appreciated. I would highly recommend Dylan and driversway to anyone searching for a used vehicle. More
I was pleased with all aspects of my experience at Driver's Way. I found the SUV I was looking for at a reasonable price. Dylan Lanier and everyone else were friendly, helpful, knowledgeable and prof Driver's Way. I found the SUV I was looking for at a reasonable price. Dylan Lanier and everyone else were friendly, helpful, knowledgeable and professional. Mr. Lanier knew his product and his business. I appreciate the way Driver's Way does business. No games. No pushiness. Everything Mr. Lanier told me would be done was done exactly as he said it would when he said it would. I didn't leave feeling that I had been had. ( No buyer's remorse). I would recommend Driver's Way and Mr. Lanier to anyone needing an auto. I will certainly remember them when/if I need another. More
Buying my "new to me" Acura from DriversWay was a great experience. Dylan had the patience of Job! I will go there for my next car and will recommend Dylan and his team to any of my family and fr a great experience. Dylan had the patience of Job! I will go there for my next car and will recommend Dylan and his team to any of my family and friends that are in the market for a great car! More
Nolan RIESS SPEND ALOT OF TIME WORKING WITH ME AND MY WIFE ON BUYING A SUV , HAD WHAT WE WANTED , ALL THE CARS I SAW ON LOT LOOKED GREAT , WE BROUGHT A LEXUS RX350 THEY HAD , GIVE A GOOD TRADE IN AMOUNT WIFE ON BUYING A SUV , HAD WHAT WE WANTED , ALL THE CARS I SAW ON LOT LOOKED GREAT , WE BROUGHT A LEXUS RX350 THEY HAD , GIVE A GOOD TRADE IN AMOUNT FROM THEM , SHOWED US THE CARFACTS , SHOWED ALL THAT HAD BEEN DONE TO SUV , HAS BEEN TROUBLE FREE CAR , THEY EVEN GASED IT UP FREE FOR US , NOLAN WOULD BE THE ONE TO ASK FOR WENT BUYING THERE , WILL GO ALL OUT FOR YOU , More
We were shopping for my son a car. He is young and had little in the way of credit but Dylan still talked with him as an adult and worked with him to get him into a reasonable vehicle. Great job Dylan. little in the way of credit but Dylan still talked with him as an adult and worked with him to get him into a reasonable vehicle. Great job Dylan. Thanks More
I purchased a 2010 Mazda 6 from Anothony in July and received GREAT service. Very friendly and worked hard to please us. They gave us a great price on our trade-in and financing was easy. We would re received GREAT service. Very friendly and worked hard to please us. They gave us a great price on our trade-in and financing was easy. We would recommend this dealership to anyone that wishes to buy a good used vehicle with no hassles! (Thier advertisements are true!) More
Very easy. Walked in. Helped imediately. Didnt see the exact car I want yet, but sold my car. Better offer than others. Will return weather I need to buy or sell. No tricks. exact car I want yet, but sold my car. Better offer than others. Will return weather I need to buy or sell. No tricks. More
My husband and I were shopping for our son a truck. We just happened to be travelling by, and pulled into Driver's Way. We are so glad that we did. From the moment we walked in the door, we were made to just happened to be travelling by, and pulled into Driver's Way. We are so glad that we did. From the moment we walked in the door, we were made to feel welcome. Dylan was very pleasant, as was the manager and service department. I can honestly say that we were treated better at Driver's Way than we have ever been treated at any other dealership. We were pleased with the quality of vehicles that were on the lot, and the selection. We were offered more for our trade-in vehicle than we had been offered at other dealerships. All-in-all, we had a great experience! More