Driver's Way Pelham
Pelham, AL
Filter Reviews by Keyword
By Type
Showing 2,065 reviews
Great Experience We were able to find a vehicle we liked at Driver's Way. Dealing with Joe, our experience of buying a vehicle was made very easy. He even went and p We were able to find a vehicle we liked at Driver's Way. Dealing with Joe, our experience of buying a vehicle was made very easy. He even went and picked up the vehicle and brought it to his store to make our trip much easier for us. Test driving, questions and sale were so hassle free. Making a big investment usually rattles the nerves, but Joe provided such a relaxing environment for us as he explained the paperwork and everything we were signing. It was very exciting to take the keys to the new vehicle and thank Joe as we left. I highly recommend Driver's Way and if you can get ahold of Joe, don't pass up the chance! More
Biggest run around ever..thanks Joe Coogan I thought his dealership had fair prices but it was not worth the hassle I got! Be careful that they don't tack on warranties and such to get extra $$ I thought his dealership had fair prices but it was not worth the hassle I got! Be careful that they don't tack on warranties and such to get extra $$. Make sure you read everything! 2 months later I am finally getting everything in order. Never had this much work to do from buying a car. I also realized I left my CD's and asked if they could send them to me (same day). Dealer said he would and never said otherwise. Never got them. He said they weren't there, which I'm not buying!! More
Best Place To Buy A Car This is the third time I have dealt with Drivers Way and all three times have been the most pleasant car shopping experience I've ever had. Everyone w This is the third time I have dealt with Drivers Way and all three times have been the most pleasant car shopping experience I've ever had. Everyone was courteous and professional. This is a no pressure way to purchase or have then buy your vehicle. I had my car appraise by other dealers and Drivers Way was the very best price offered and it was also the best price for the car I bought. These people know how to make car buying a pleasure!! More
Helpful service for a college student Bruno helped me and my dad get everything taken care of for the car that I wanted to purchased. Although we had an issue with one car, he helped us wi Bruno helped me and my dad get everything taken care of for the car that I wanted to purchased. Although we had an issue with one car, he helped us with another one we looked at and explained everything we signed to a "T". Very personable and friendly. Recommended. Awesome service and prices. More
Review Our experience at Driver's Way was very pleasant. We appreciated the fact that we did not have to haggle over a price. We also appreciated our sales Our experience at Driver's Way was very pleasant. We appreciated the fact that we did not have to haggle over a price. We also appreciated our salesman not pushing any particular vehicle at us. It was an overall great experience. More
Chris griffitts Chris was very helpful and made the entire car buying process easy and kind. His great customer service even extended three weeks after the purchase. Chris was very helpful and made the entire car buying process easy and kind. His great customer service even extended three weeks after the purchase. By quick and efficient help with out of state car registration in Kentucky. I would say he is the best car salesman we have ever had. Thanks again More
Wonderful experience Driver's Way was my first stop when I began shopping for a car. It turned out to be my only stop! From the moment I stepped inside, the service was ex Driver's Way was my first stop when I began shopping for a car. It turned out to be my only stop! From the moment I stepped inside, the service was exemplary. I worked with Joe Coogan, who was extremely friendly and helpful. I really loved that Driver's Way made the experience comfortable and helped me find the car I was looking for without pressure. The price and quality were great. I plan on driving this car for a long time, but when its time for a new one, I will definitely be back to Driver's Way. Thanks so much :) More
This is a good way to buy a car! When I noticed that Ford had discontinued the Fusion model I wanted, I decided I had better buy one while I could, even though I really had no reason When I noticed that Ford had discontinued the Fusion model I wanted, I decided I had better buy one while I could, even though I really had no reason to get rid of my current car. Doing some Internet research, I found the model I wanted that was very well equipped, and got an acceptable estimate of my car's value as a trade-in. The Internet folks (Summer) responded promptly, and Ruby handled things for me on site. She was friendly, thorough, gave me a solo test drive, explained several options, one of which caused me to buy an extended warranty not in my original plans, gave me a higher price for my old car than the estimated value, and found a better financing rate than my bank offered. As she was to be off on the day I chose to take delivery, she struggled with issues created by my insurer until all was well, and Bruno handled the delivery very smoothly. I asked for Eric to let him know that Ruby had done an outstanding job, exceeding my expectations in every way, and he was very gracious and appreciative. The entire experience lived up to their advertising, which is a rare thing, in my experience. I would recommend them without reservation. More
Great Value and Buying Experience We really appreciated the ability to compare various makes and models side-by-side on the Driver's Way lot. The sales force greets you warmly and all We really appreciated the ability to compare various makes and models side-by-side on the Driver's Way lot. The sales force greets you warmly and allows you freedom to browse their inventory with no pressure... but when we did have questions and desire a test-drive, Ruby Jester was immediately available and very helpful. We left and continued to shop other dealers, but returned to buy from Driver's Way after finding their inventory was the vest value for our family. Thanks to Ruby and her sales manager Dawn for serving us so well during the purchasing process! More
Joe Coogan I would like to say that I have experience nothing but GREAT consistent customer service from Mr Coogan. We purchase a vehicle last year from him, and I would like to say that I have experience nothing but GREAT consistent customer service from Mr Coogan. We purchase a vehicle last year from him, and again from him this month. He is always professional and personable. Thanks Joe Coogan. More