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Driver's Way Pelham

Pelham, AL

4.8
2,065 Reviews

100 Driver's Way

Pelham, AL

35124

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Showing 2,065 reviews

July 09, 2014

Great Experience We were able to find a vehicle we liked at Driver's Way. Dealing with Joe, our experience of buying a vehicle was made very easy. He even went and p More

by phillbr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Coogan
Jul 09, 2014 -

Driver's Way Pelham responded

Thank you for taking time to give us feedback on your experience with Joe and Driver's Way. What kind remarks! We have passed this on to Joe and his management team. We truly appreciate your business and certainly hope you are enjoying your vehicle. Thanks again!

July 08, 2014

Biggest run around ever..thanks Joe Coogan I thought his dealership had fair prices but it was not worth the hassle I got! Be careful that they don't tack on warranties and such to get extra $$ More

by Allisledge
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joe Coogan
Jul 10, 2014 -

Driver's Way Pelham responded

We are so very sorry to get this type of feedback about your experience with Joe and Driver's Way. Considering Joe is such a well-rated and respected Senior Sales Associate, it is surprising to think anyone would find it less than pleasurable to work with him. He, like everyone here at Driver's Way, has seen the benefits of Extended Warranties and GAP Insurance, and we are sorry if you thought those were required. While we encourage all of our guests to consider those helpful products, we would not, and could not, ever require a guest purchase this "Peace of Mind Protection". We apologize for not being able to recover your CDs. Please know that our management team is always here to assist should you feel something has not been properly addressed. We hope you were able to complete the refinancing you decided upon and are able to start truly enjoying your vehicle.

July 02, 2014

Best Place To Buy A Car This is the third time I have dealt with Drivers Way and all three times have been the most pleasant car shopping experience I've ever had. Everyone w More

by merlin32124
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bruno Riechert, Lance Keener
Jul 02, 2014 -

Driver's Way Pelham responded

Thank you so much for your feedback on your experiences with Driver's Way. We appreciate your continued business and are pleased that you continue to have a pleasurable experience. We have passed this review on to the management team. We hope you're enjoying your vehicle!

June 29, 2014

Helpful service for a college student Bruno helped me and my dad get everything taken care of for the car that I wanted to purchased. Although we had an issue with one car, he helped us wi More

by patrick.blackmon.581
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bruno Riechert
Jun 30, 2014 -

Driver's Way Pelham responded

Thank you for taking time to give us feedback on your experience with Bruno and Driver's Way. We have passed this on to Bruno's management team! We appreciate your business and certainly hope you're enjoying the vehicle!

June 28, 2014

Review Our experience at Driver's Way was very pleasant. We appreciated the fact that we did not have to haggle over a price. We also appreciated our sales More

by sfoshee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dylan Lanier
Jun 30, 2014 -

Driver's Way Pelham responded

We would like to thank you for taking your time to give us feedback on your experience with Dylan and Driver's Way. We appreciate your business and hope you're enjoying the car.

June 27, 2014

Chris griffitts Chris was very helpful and made the entire car buying process easy and kind. His great customer service even extended three weeks after the purchase. More

by Trx0602
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Griffith, Chris Griffitts
Jun 27, 2014 -

Driver's Way Pelham responded

What great remarks! Thanks for taking your time to give us feedback on your experience with Chris and Driver's Way! We have passed this on to his management team and know they will be pleased. We appreciate your business and hope you're enjoying your vehicle!

June 24, 2014

Wonderful experience Driver's Way was my first stop when I began shopping for a car. It turned out to be my only stop! From the moment I stepped inside, the service was ex More

by LAC03
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Coogan
Jun 27, 2014 -

Driver's Way Pelham responded

Thank you so much for your feedback on Joe and your experience with Driver's Way! We, of course, appreciate your business and are thankful for such kind remarks. We hope you enjoy your vehicle!

June 14, 2014

This is a good way to buy a car! When I noticed that Ford had discontinued the Fusion model I wanted, I decided I had better buy one while I could, even though I really had no reason More

by mwh1962
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Summer Ganzales, Bruno Riechert, Eric Smith, Ruby Jester
Jun 16, 2014 -

Driver's Way Pelham responded

Thank you so much for your feedback on your experience with Ruby, Bruno and Driver's Way. We have passed this on to their management team. We appreciate your business and hope you are enjoying your vehicle. Thanks again!

June 02, 2014

Great Value and Buying Experience We really appreciated the ability to compare various makes and models side-by-side on the Driver's Way lot. The sales force greets you warmly and all More

by jaybyrd100
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruby Jester, Dawn Calvert, Ruby Jester
Jun 12, 2014 -

Driver's Way Pelham responded

Thank you so much for taking the time to give us feedback on your experience with Driver's Way! We have passed this on to Ruby and her management team. We appreciate your business and certainly hope you are enjoying your vehicle!

May 25, 2014

Joe Coogan I would like to say that I have experience nothing but GREAT consistent customer service from Mr Coogan. We purchase a vehicle last year from him, and More

by ssbjones
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Coogan
May 28, 2014 -

Driver's Way Pelham responded

Repeat business is what everyone hopes for and we appreciate yours! We have passed on your review to Joe and his management team! We know they are thrilled! We certainly hope you are enjoying your vehicle!

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