Driver's Way Pelham
Pelham, AL
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Sales! We were thrilled to make another purchase from Driver's Way! The salesperson was amazing and got us into the vehicle we wanted in a very fast and smoo We were thrilled to make another purchase from Driver's Way! The salesperson was amazing and got us into the vehicle we wanted in a very fast and smooth process! Joe made the experience PAINLESS! More
Great experience My son had totaled his car and we were in search of a good used vehicle to replace his car. Daniel Sullivan greeted us at the door and the whole expe My son had totaled his car and we were in search of a good used vehicle to replace his car. Daniel Sullivan greeted us at the door and the whole experience was positive from that point on. He did not pressure us; even made arrangements for us to drive one car to 280 dealership and drive another back that we were interested in. He answered all our questions and went over car fax details . Overall a very good experience in used car sells . We had visited other dealerships and not impressed with many sales people. But Drivers Way had a great selection of cars in our price range and it was a pleasure to work with Daniel. And on another note, I had something added to my sons vehicle and Joe Gilliland in the service department handled that as well as the sales team did on the sales end. Overall, I would refer friends to Drivers Way. More
Very Satisfied Customer We shopped several dealerships in our area and found our experience with Driver's Way so relaxing and professional that we purchased a 2012 Infinity u We shopped several dealerships in our area and found our experience with Driver's Way so relaxing and professional that we purchased a 2012 Infinity under our original budget. The time spent with Allen, our salesman, was very informative and the end result being we love the power and comfort of a car we never considered. 5 months later when it was time to replace our second car, again we looked at several other dealerships but ended back at Driver's Way and Allen. They offered us a very fair trade in value, compared to Carmax, and we decided to close on a 2012 Acura that has outperformed our expectations. This is the first time that we have not had at least 1 new car in our driveway. Driver's Way showed us we can get more car for our budget with a used car than a new one in today's market. Thank You Driver's Way and Allen. More
Bruno was a great help! We.recently purchased a honda from driverway. Bruno riechert was our sales associate and he was so much help! So friendly and helped us with each car We.recently purchased a honda from driverway. Bruno riechert was our sales associate and he was so much help! So friendly and helped us with each car we were interested in! Went above and beyond to give us what we were looking for!! Our 5 year old daughter called him " the nice man". We would buy again from drivers way! More
Would recommend Driver's Way to others Sales person was very patient and made me feel comfortable in my search for a vehicle. I did not feel like she was out to take advantage of me. She Sales person was very patient and made me feel comfortable in my search for a vehicle. I did not feel like she was out to take advantage of me. She was thorough in explaining all paperwork and the process. After closing the deal I felt like I had gained a friend. Mr. Smith stopped by and made us feel comfortable as well. Purchasing this vehicle was a big deal; it was unplanned but necessary as a result of my vehicle being totaled in an auto accident More
Best of the Best! Keep up the Great work. We were in and out with our new vehicle in about an hour. We could not have asked for a better car buying experience. We were in and out with our new vehicle in about an hour. We could not have asked for a better car buying experience. More
Great Experience We worked with Bruno Riechert. Bruno was honest, informative, patient, and available without being pushy. This is the second vehicle we have purchas We worked with Bruno Riechert. Bruno was honest, informative, patient, and available without being pushy. This is the second vehicle we have purchased from him, and I definitely intend to return the next time we are in the market. More
Great Dealership My wife and I bought a used car this weekend. The price was great, the amount of trade in exceeded our expectations and the salesman, Allen Jones went My wife and I bought a used car this weekend. The price was great, the amount of trade in exceeded our expectations and the salesman, Allen Jones went above and beyond with service and professionalism. I highly recommend this dealer and will personally never buy a car anywhere else. More
Joe Coogan Joe was an excellent person to work with while purchasing our car. He was very friendly and made the experience easy and enjoyable. He will be highly Joe was an excellent person to work with while purchasing our car. He was very friendly and made the experience easy and enjoyable. He will be highly recommended to my friends. More
"Another SUV for us" My wife and I were out looking for another vehicle because I had wrecked and totaled our 2008 Nissan Armada. We had purchased it about 2 1/2 years ag My wife and I were out looking for another vehicle because I had wrecked and totaled our 2008 Nissan Armada. We had purchased it about 2 1/2 years ago at Driver's Way. My daughter had previously purchased a vehicle from Dylan Lanier so I called him and told him what we were looking for. He called us a few days later and said they had just received something that I may be interested in, so we went to look at it. We took it for a test drive. We loved how it drove and rode. It was very comfortable and had plenty of room for transporting many of our grandkids and their parents. So, we ended up buying it. No pressure at all. When we started looking for a replacement for our Armada, we called Dylan to ask if he would be working the next day. He told us that he would so we set up an appointment time. When we arrived, he asked what we were looking for and I told him that I had seen a vehicle on their website that I liked. He went to the lot and drove it out for us to look at. It was a 2013 Nissan Pathfinder. My wife has a ruptured disk in her back and she had no trouble getting in or out of it. This was our main concern with the new vehicle. So, we bought it even without test driving it. This was our second time around and still no pressure and no hassle. We drove the Pathfinder for a couple of days and we found a minor quirk that existed. I talked to Joe Gilliland in the service department about it and he handled the problem like a pro that he is. Thanks so much to both, Dylan and Joe. If a need arrises again for another vehicle, I will definitely give Dylan a call. We definitely recommend Driver's Way and Dylan Lanier. More