Driver's Way Pelham

Purchase of Ford Expedition EL on April 27, 2015 This was a great experience. I had been looking for this type of vehicle for several months. Even though the salesman I had been working with was of This was a great experience. I had been looking for this type of vehicle for several months. Even though the salesman I had been working with was off, everyone else worked together to handle any questions I had and close the sale for Joe. The lot is very clean as is all the vehicles they have in inventory. I highly recommend anyone looking for a clean used vehicle visit this location and check out their inventory. More

Great experience Honest competent sales personnel. Not having to worry about negotiating price and trade in value makes experience much more pleasurable. We were abl Honest competent sales personnel. Not having to worry about negotiating price and trade in value makes experience much more pleasurable. We were able to get better deal than was offered at other dealerships. More

Easy, hassle free We had a great experience. Eddie was very knowledgable yet very personable. He took extra time to answer all our questions and was a pleasure to dea We had a great experience. Eddie was very knowledgable yet very personable. He took extra time to answer all our questions and was a pleasure to deal with during this process. More

Don't waste your time going anywhere else!! My wife and I looked at several other major dealers and even had the opportunity to get a discount price via a friend that is in the car business. We My wife and I looked at several other major dealers and even had the opportunity to get a discount price via a friend that is in the car business. We actually went to DriversWay to simply test drive a few cars so I could narrow down our choices and decide what we wanted to get through my friend. The way things are handled here and the professionalism of every person in the business is unmatched. They made it so easy for us to compare the cars we were looking at. From the visual side by side comparison to the print out of each of the car's we were looking at mileage, price, warranty available, classification, and options each car had. As my wife said "they aren't car salesman as much as they are customer service reps that have a lot of knowledge about the vehicles." It's probably the best way to explain how they handle things and what it is like to do business with DriversWay. We spent the day before with the worst of the worst "used car salesman" that you can imagine at one of these car lots that specializes in high end vehicles, or at least their cars were high end at one point (their salesman aren't high end that for sure). We caught him in several lies, he didn't want us to drive but one or two cars and tried to pressure us into selling us a car we had no interest in nor said we were even interested in. So when we walked into DriversWay the next day it was a breath of fresh air to say the least. As a business owner myself I understand how, especially in this day and age, important customer service is but in most businesses it's not a priority. I can tell you without a doubt that customer service and ensuring the customer is happy with their experience with DriversWay whether you buy anything or not is their goal with each person who walks in the door! If you want the best experience and know you are getting a quality used car without having any worries then there's no reason to go anywhere else. I challenge anyone that's looking into getting a quality used car to go to DriversWay and see if you don't feel and notice the difference right away from other places. We won't ever buy another car from anyway else and in fact we are going back in the next few months to get my wife something and will send anyone I can there to get a car from there. YOU WILL NOT BE DISAPPOINTED!! More

Another Happy Customer Purchases another quality PreOwned vehicle from DriversWay. This time our sales associate was RUBY JESTER. (Not a Laughing Matter). LOL. Ruby exempli Purchases another quality PreOwned vehicle from DriversWay. This time our sales associate was RUBY JESTER. (Not a Laughing Matter). LOL. Ruby exemplified the continued trust we have come to know when dealing with DriversWay. The team at DriversWay knows that a vehicle purchase is not the thing we just want to do as it often is the largest expense next to a home that we will experience in life. They make the experience pleasant, no hassle, no haggle, and surprisingly enough made it quit simple to purchase and spend my hard earned money. DriversWay makes a point to make sure your are 100% satisfied before you leave and even after with the Satisfaction Guaranteed even after the sale. Words of Wisdom... DON'T GO ANYWHERE ELSE! Thanks again DriversWay and Ruby Jester for another vehicle in our stable. More

Best Auto buying experience since 1992 Every time they had a chance to show professionalism and exceed my expectations, they nailed it! Eugene was our primary sales Rep, and Room finished u Every time they had a chance to show professionalism and exceed my expectations, they nailed it! Eugene was our primary sales Rep, and Room finished up and delivered the car. Super! More

Thanks Joe. Joe Coogan is a very patient and professional business man. It was a pleasure to by a truck from him. I will be sure to tell all of my friends about J Joe Coogan is a very patient and professional business man. It was a pleasure to by a truck from him. I will be sure to tell all of my friends about Joe and Driver's Way. More

Great experience The whole experience was great. Nothing negative to say about Drivers Way. They were very helpful and not to pushy to buy. We would definitely go back The whole experience was great. Nothing negative to say about Drivers Way. They were very helpful and not to pushy to buy. We would definitely go back. More

great experience Dylan was great to deal with and very thorough through out the entire process. Everything was easy and straight forward. I would do business with dri Dylan was great to deal with and very thorough through out the entire process. Everything was easy and straight forward. I would do business with drivers way and him again. More

Thanks AGAIN! We purchased a 2013 GMC Sierra truck, today, April 17, 2015 & my husband loves it! - Great quality vehicle, fabulous customer service and pricing. W We purchased a 2013 GMC Sierra truck, today, April 17, 2015 & my husband loves it! - Great quality vehicle, fabulous customer service and pricing. When the need arose for the truck, we immediately knew the FIRST dealership to turn to was Driver's Way in Pelham AL - it was a "no-brainer." We purchased a 2013 Nissan Rouge for me in August 2014 and received the same friendly and warm experience then, as we received today, from Ruby Jester! - Ruby excels in customer satisfaction, and ease in processing the details. We have, and will continue to, recommend Driver's Way when asked about "car shopping!" So we say ...... Thanks "AGAIN" Driver's Way! Pam & Dave More